Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Pet Care Solutions
Hickory Springs Farm has been a family-owned and operated institution since 1962, dedicated to providing exceptional care for pets in Phoenixville, Pennsylvania. Our commitment to compassionate service is rooted in decades of experience, with the Connett family personally overseeing operations to ensure every animal receives individualized attention. We offer 24/7 on-site care, with nightly safety checks and a focus on creating a home-away-from-home environment that prioritizes comfort and well-being. Our services are tailored to meet diverse needs, from customized meal options to supervised play and specialized care for senior or special-needs pets.Recognized by local veterinarians and trusted by generations of pet owners, we combine hands-on expertise with modern facilities to deliver reliable, stress-free solutions for pet care. Our team's deep understanding of animal behavior and dedication to continuous improvement has made us a regional leader in pet hospitality, grooming, and training services.
Services
Boarding
Daycare
Grooming
Training
Boarding School
Special Needs Care
Details
- Year established: 1962
Highlights and features
- We offer 24/7 on-site care with nightly safety checks since 1962
- Our family-owned operation provides personalized attention to each pet
- We maintain 16 acres of natural surroundings for pet enrichment
- Our team conducts nightly facility inspections for safety assurance
- We implement customized meal plans and special needs accommodations
What people say
Compassionate staff
Exceptional care
Well-maintained facilities
Tailored services
Experienced team
Services
Pet Boarding
Our pet boarding service provides indoor-outdoor kennel runs with climate-controlled environments and nightly safety checks. Pets enjoy customized meal plans, supervised play sessions, and special needs accommodations. The 16-acre facility offers natural surroundings for exercise and stress reduction, with 24/7 on-site staff oversight ensuring continuous care and security.
Doggy Daycare
Doggy daycare features supervised socialization in indoor-outdoor pens with size/temperament-based groupings. Services include structured play sessions, exercise walks, and enrichment activities. The program accommodates dogs from 4 months old with vaccination requirements, offering flexible scheduling options. Daily safety checks and temperament screenings ensure a secure environment for all participants.
Pet Grooming
Professional grooming services include full haircuts, bathing, nail trimming, and ear cleaning. Our hydro surge bathing system provides deep cleaning with therapeutic benefits. We offer breed-specific styling and specialized treatments for skin conditions. The service accommodates both dogs and cats with appointments available during regular business hours.
Dog Training
Certified training programs combine classical conditioning with reward-based methods for obedience training. Services include boarding school programs, private lessons, and behavior modification. The curriculum focuses on communication techniques and temperament-based approaches. Evaluation sessions help determine appropriate training plans for individual dogs.
Special Needs Care
Specialized care for senior pets, puppies, and animals with medical conditions includes indoor-only accommodations and medication administration. The program offers individualized attention with customized feeding schedules and mobility assistance. Staff members receive specific training for handling special needs animals, with continuous monitoring to ensure proper care delivery.
People
Della Connett
Kennel Manager
Della Connett oversees daily operations at Hickory Springs Farm, bringing decades of hands-on experience in pet care. She specializes in animal behavior and daycare management, ensuring each pet receives personalized attention. Her expertise in temperament-based socialization has made her a trusted figure among local pet owners.
Tom Connett
Co-Owner
Tom Connett co-owns Hickory Springs Farm with his family, maintaining the business's commitment to quality pet care since 1962. He focuses on facility operations and client relations, ensuring the kennel's standards align with evolving industry practices. His leadership helps maintain the facility's reputation as a premier pet care destination.
Questions
What sets your pet boarding apart from other facilities?
Our 24/7 on-site care, indoor-outdoor kennel runs, and personalized meal options create a unique home-like environment. The family-owned operation ensures continuous oversight and attention to detail.
Do you accommodate special needs pets?
Yes, we provide specialized care for senior pets, puppies, and animals with medical conditions. This includes indoor-only accommodations, medication administration, and customized feeding schedules.
What are your vaccination requirements?
We require current Rabies, DHPP, Bordetella, and Canine Influenza vaccinations for dogs. Cats must have Rabies and distemper vaccines. Proof must be provided three days before check-in.
Can I tour the facility before boarding?
We encourage facility tours for first-time clients. Tours are available Monday through Saturday from 11:30 AM to 2:30 PM. Please schedule in advance through our office.
Do you offer grooming services?
Yes, our professional grooming includes haircuts, bathing, nail trimming, and ear cleaning. We use therapeutic shampoos and provide breed-specific styling for dogs and cats.
What training programs do you offer?
We provide boarding school training, private lessons, and behavior modification programs. Our certified trainer uses reward-based methods combined with classical conditioning techniques for effective obedience training.
Reviews (6)
Katy Keating
Sep 27, 2021
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My family has been leaving our beloved dogs with Hickory Springs for years, and always had a wonderful experience. In the most recent visit, we dropped off our three dogs, but changed plans and needed to pick one up that very same day. They were so understanding and accommodating, flexibility for which we were so grateful. We continue to be big fans!
Steffany Mattioli
Sep 14, 2021
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I feel that my dog was in better hands and in a better environment than other kennels in our area, and all for similar pricing. Making a last minute reservation for a holiday weekend was surprisingly easy, he had a great time, and the staff is great. When we need to board him again, we will be back! The longer drive was absolutely worth it, thanks for giving my guy a great weekend with lots of play time and extra exercise.
Joanne Scioli
Sep 02, 2021
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Love Hickory Springs for all of my dogs needs: training, boarding, and grooming. Great friendly staff.
Lauren Schmidt
Aug 25, 2021
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Very disappointed overall. The communication during the booking process was great - I was able to talk to staff members through email and phone to answer my questions, hence the two stars.
However, when we picked up our dog after his stay, we were not pleased. As this was the first time we boarded our dog, we asked how his stay was and were curious to know any details that could be provided. We were told we dont know. We have a lot of dogs here and we cant keep individual notes. Theres nothing in the computer so there must have been nothing negative about his stay. I was uncomfortable
However, when we picked up our dog after his stay, we were not pleased. As this was the first time we boarded our dog, we asked how his stay was and were curious to know any details that could be provided. We were told we dont know. We have a lot of dogs here and we cant keep individual notes. Theres nothing in the computer so there must have been nothing negative about his stay. I was uncomfortable
Danice Gewiss
Jun 13, 2021
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I called for a furbaby sitter for my two cats. The first person said I'll call you back. The second person took my information but could not get my female cat's name right. The third person (really? 3. Yes. Really). Asked if we had dropped them off before. No. Then she called me honey. Are we dating? No. Are you hitting on me? Better not. I'm not interested, not is my husband interested in hearing about the girl who boards pets hitting on his wife. Hence the one star. Call people by Sir, miss, or ma'am. A lot of us are creeped out by being called honey.
Natalie Monte
Mar 02, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
We get our golden groomed here and he always looks absolutely amazing after! They listen to our requests and get us an appointment in such a timely manner compared to other groomers (most times the same week). Affordable and quality services!
We get our golden groomed here and he always looks absolutely amazing after! They listen to our requests and get us an appointment in such a timely manner compared to other groomers (most times the same week). Affordable and quality services!
