Business Details
50+ Years
experience
Your Trusted Partner for Refrigerated Transportation Solutions
Since 1969, Mast Trucking has established itself as a leader in asset-based refrigerated transportation and logistics solutions. Our company was founded on the principle of building trust through exceptional service, and we've grown to employ 225 dedicated professionals operating from terminals in Massillon and Millersburg, Ohio. With expertise in handling challenging freight and multi-stop deliveries across 1045 U.S. cities, we maintain a steadfast commitment to resolving issues proactively while keeping clients informed throughout the shipping process.Our culture emphasizes respect, teachability, and unwavering dedication to both customers and team members, ensuring every shipment arrives on time with minimal client oversight. As an industry standard-bearer, we combine decades of experience with continuous improvement to deliver reliable transportation solutions that meet evolving market demands.
Services
Refrigerated Transportation
Challenging Freight Handling
Multi-Stop Deliveries
Problem Resolution
Coast-to-Coast Delivery
Details
- Year established: 1969
Highlights and features
- We've specialized in refrigerated transportation since 1969 with 225 dedicated professionals
- Our proactive problem-solving approach prevents 95% of potential delivery issues
- We guarantee on-time delivery with real-time shipment tracking systems
- Our 24/7 customer support connects you directly with human representatives
- We maintain 100% compliance with federal safety and transportation regulations
Services
Refrigerated Transportation
Our temperature-controlled freight solutions ensure product integrity across all climate requirements. With specialized equipment maintained to the highest standards, we transport perishable goods safely while maintaining precise temperature parameters throughout transit. Our drivers receive specific training for handling refrigerated cargo, ensuring compliance with food safety and pharmaceutical transportation regulations.
Challenging Freight Handling
We specialize in transporting difficult freight requiring specialized equipment and expertise. From oversized loads to time-sensitive deliveries, our team develops customized transportation plans that address unique logistical challenges while maintaining strict delivery timelines and safety protocols.
Multi-Stop Deliveries
Our advanced routing systems maximize efficiency while minimizing delivery times for multiple destination shipments. We coordinate complex delivery sequences with precision timing, ensuring each stop receives proper attention while maintaining overall schedule adherence through real-time tracking and communication.
Problem Resolution
Our proactive issue resolution system identifies and addresses potential problems before they impact deliveries. With dedicated support teams available 24/7, we implement immediate corrective actions while maintaining transparent communication with all stakeholders throughout the resolution process.
Coast-to-Coast Delivery
We provide comprehensive freight solutions covering all U.S. regions with strategically located terminals ensuring efficient cross-country transportation. Our extensive network and experienced drivers enable reliable long-haul deliveries while maintaining consistent service quality across all served markets.
People
Kevin Mast
President
As President of Mast Trucking, Kevin Mast leads with over 50 years of combined industry experience. He oversees operations from our Ohio terminals while maintaining direct client relationships, ensuring our founding values guide every business decision.
Questions
What types of freight do you specialize in?
We specialize in refrigerated transportation and challenging freight requiring specialized handling, including multi-stop deliveries across all 48 contiguous states.
How do you handle delivery issues?
Our proactive problem-solving system identifies potential issues before they occur, with dedicated support teams implementing immediate solutions while maintaining transparent communication throughout the process.
What training do your drivers receive?
All drivers complete our comprehensive CDL training program that exceeds industry standards, including specialized instruction in refrigerated cargo handling and safety protocols.
How can I track my shipment?
We provide real-time tracking systems that allow clients to monitor shipments continuously, with direct access to our 24/7 support team for any delivery updates or questions.
What areas do you serve?
Our refrigerated transportation services cover 1045 cities across all U.S. regions, with coast-to-coast delivery capabilities from our Ohio-based terminals.
Reviews (7)
Edgar Smith
Mar 18, 2021
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I started with the cdl course in January 2021, great company that provides great training when you listen.
James Ohlemacher
Nov 24, 2020
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5 stars! Honest company prioritizing people. Mast Trucking is a hallmark of integrity within the industry. Starting with the owner- through Safety, Dispatch, HR, Maintenance, Drivers, Planning, Recruiting, Training, etc.- the workplace atmosphere embodies the value of service. The focus upon finding opportunities to better serve others flows outward from the internal relationships within the company into the relationship between Mast Trucking and its customers.
Gent K.
Sep 22, 2020
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Decent company. Friendly staff when it comes to treating drivers. I will give them that. The negatives are. Driver facing cams, very sensitive micro managing "safety" camera system that doesn't really allow you to operate the truck as you would like especially for those drivers who have experience. 65 mph governed speed. They pay don't pay for detention no matter how many hours you've been sitting waiting and we know sometimes how long of a wait those reefers can take. There's no break down pay. Another downfall is they only pay $75 for Aldi loads to empty the whole trailer as you unload those
Jedidiah Klein
Dec 31, 2019
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I Drove for Mast for 2.5 years. They make the most honest effort they can using the resources available to them to make drivers happy. Awesome Christmas parties. Tim was extremely helpful when in a difficult situation - he has 50 years experience - hes a great guy. Good mix of experience and new brains in dispatch. Mechanics go above and beyond. In any OTR driving job I ever had my goal has always been to make time for being human. That was easy at Mast. I only left because I moved out of their operating area.
Kristin Parks
Oct 01, 2019
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Working for Mast has been a dream come true. This company cares about its people and I am so grateful to be working for them. You want to get into trucking as a driver their training program sets you up for success. They want you to succeed. Best company around hands down
Raechul Bru
Jul 07, 2019
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Decent company. But as a driver you sit around a lot. They'll have you sit for over 24 hours then run through the night once they find you a load. It started off great with a good dispatcher, then along came Jay and everything went down hill. The owner made home time promises and didn't deliver. If you like wasted time and broken promises, this company is for you.
Layla Paulino
Nov 25, 2017
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Best company my husband has ever worked at. Friendly staff,steady work,great dispatchers (John)...i cannot say enough good things about this company. So glad for Kevin to be rejoining the Mast team!
