Business Details
Unified Telecom Management Solutions for Enterprises
Sakon Telecom Cloud is a pioneering enterprise software company revolutionizing global telecommunications through innovative technology. With a focus on unifying telecom data, automating workflows, and delivering AI-driven capabilities, we empower enterprises to manage their communications ecosystems more efficiently. Our platform centralizes telecom estate management across IT, procurement, and end-user domains, serving 200+ global customers in 100+ countries. Founded by early pioneers of telecom lifecycle management, we continue to evolve with cutting-edge solutions that eliminate complexity while maintaining data security and client control.Our team of passionate innovators drives global impact through solutions like Wireless Lifecycle Management, Network Lifecycle Management, and AP Automation, achieving 98%+ customer retention. Recognized as #1 in Gartner Peer Insights for Mobile and Telecom Management, we combine 15 years of mobile excellence with ServiceNow integration to deliver enterprise-grade telecom governance.
Services
Wireless Lifecycle Management
Network Lifecycle Management
AP Automation
Telecom Connect
Data Pipeline
Highlights and features
- 15 years of mobile excellence across industries
- AI-driven automation reduces manual tasks by 85%
- Global support in 100+ countries and 1,000+ carriers
- 98%+ customer retention rate through proven ROI
- Seamless ServiceNow integration with certified workflows
Associations and certifications
- AOTMP Efficiency First Certification
- Gartner Peer Insights
- ServiceNow Certified
What people say
Reduced documentation time
Empowered teams
Global visibility
Automated workflows
Rapid ROI
Services
Wireless Lifecycle Management
Simplify mobility management through device lifecycle automation and enhanced employee experiences. Our solution offers global device tracking, automated provisioning, and AI-powered support across 100+ countries. Enterprises benefit from depot services, recycling programs, and seamless ServiceNow integration that reduces manual tasks by 85% while improving user satisfaction.
Network Lifecycle Management
Achieve complete visibility over telecom service estates with automated MACD workflows and real-time provisioning. Our Unified Telecom Record (UTR) system provides audit-grade inventory accuracy, 90% faster order processing, and seamless ServiceNow synchronization. This solution eliminates spreadsheet chaos through centralized carrier data management across 1,000+ providers.
AP Automation
Automate telecom payments with AI-driven invoice validation and global payment processing. This solution delivers 70% faster processing times, 12% average cost reductions, and 99.9% payment accuracy through automated dispute resolution and compliance audit trails. Integrates with financial systems for seamless month-end closing.
Telecom Connect
Embed telecom data directly into enterprise workflows through certified ServiceNow integration. This solution enables real-time data synchronization, automated workflows, and centralized self-service portals. Features include CMDB/AMDB integration, event-driven automation, and prebuilt workflows that eliminate custom development requirements.
Data Pipeline
Consolidate telecom data from carriers and enterprise systems through automated cleansing and enrichment. Delivers daily enterprise-ready data with audit-trail accuracy. Supports system-activated decision-making through real-time ServiceNow integration and standardized reporting that replaces manual reconciliation processes.
People
Andy Goorno
Chief Executive Officer
Andy leads Sakon's vision to transform telecom management through innovation. With extensive enterprise software experience, he drives strategic growth while maintaining focus on customer success and technological advancement.
Amine Doukkali
Chief Operating Officer
Amine oversees Sakon's global operations and platform development. He ensures operational excellence while scaling the company's capabilities to support 200+ enterprise clients across 100+ countries.
Sudhir Bapat
Executive Vice President
Sudhir leads product innovation at Sakon. He directs the development of cutting-edge telecom solutions that combine AI capabilities with enterprise integration requirements for global clients.
Dan Hughes
President
Dan drives Sakon's market expansion strategies. With deep telecom industry expertise, he focuses on delivering solutions that address evolving enterprise communications challenges globally.
Joe Fasanella
Chief Revenue Officer
Joe leads Sakon's global revenue growth initiatives. He ensures alignment between customer needs and solution delivery while expanding the company's enterprise client base.
Questions
What telecom solutions does Sakon offer?
Sakon provides Wireless Lifecycle Management, Network Lifecycle Management, AP Automation, and Telecom Connect solutions for enterprise telecom governance.
How does Sakon integrate with ServiceNow?
Our Telecom Connect app offers certified API integration with ServiceNow, enabling real-time data synchronization, automated workflows, and CMDB/AMDB integration.
Does Sakon support global telecom operations?
Yes, we support operations in 100+ countries with carrier data management across 1,000+ service providers and multi-currency capabilities.
How does Sakon ensure data security?
Our platform maintains certified data governance with audit-grade records, compliance tracking, and enterprise-grade security controls across all telecom operations.
What industries does Sakon serve?
We serve Fortune 500 companies across healthcare, finance, manufacturing, retail, and IT services through tailored telecom management solutions.
Can Sakon help reduce telecom expenses?
Clients achieve 12% average cost reductions through our AP Automation and Network360 solutions that identify billing errors and optimize service usage.
