Business Details
33 Years
experience
Emergency
services
Premier Fireplace Installation & Service in Greenville
Glenco Fireplaces has been serving homeowners and builders in the Upstate South Carolina region since 1993. Our 4,000-square-foot showroom offers an extensive selection of fireplace products including wood-burning, direct-vent, and vent-free options, as well as Isokern pre-engineered masonry fireplaces and Dimplex electric models. Our team provides comprehensive planning guide services to help customers make informed decisions that enhance both the comfort and value of their homes. With dedicated installation and maintenance departments, we ensure every fireplace is installed with precision and maintained for optimal performance. Our commitment to customer satisfaction is demonstrated through personalized service, from product selection to post-installation support.We partner with leading manufacturers to offer high-quality products backed by professional expertise. Our service department handles all fireplace needs, including gas log repairs and chimney cap installations. Customer testimonials consistently highlight our reliability, technical proficiency, and exceptional service standards. We maintain strong relationships with both residential clients and construction professionals, providing cost-effective solutions tailored to specific project requirements. Our decades of experience combined with a focus on education and transparency make us the trusted choice for fireplace solutions in the region.
Services
Fireplace Installation
Service Department
Chimney Caps
Shrouds Installation
Gas Log Repair
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience serving Upstate South Carolina homeowners and builders
- Our 4,000-square-foot showroom offers the region's most comprehensive fireplace selection
- Dedicated installation team ensures precise execution for all fireplace types
- Trained service department handles maintenance and repairs for all hearth products
- Customer-first approach demonstrated through personalized planning guide services
What people say
Excellent customer service
Prompt emergency response
Professional technicians
Quality installations
Knowledgeable staff
Services
Fireplace Installation
Our professional installation team handles all fireplace types including wood-burning, direct-vent, and vent-free models. We ensure proper setup and safety compliance for both residential and commercial applications. Our technicians follow manufacturer specifications while maintaining aesthetic integrity during installations.
Service Department
We provide comprehensive maintenance and repair services for all hearth products. Our trained technicians handle gas log repairs, pilot light issues, and system diagnostics. Regular maintenance ensures optimal performance and extends the lifespan of fireplace units.
Chimney Caps
Our chimney cap installation service protects against water damage and debris intrusion. We offer metal options including copper for enhanced durability and aesthetics. Properly fitted caps improve chimney efficiency while preventing animal entry.
Shrouds Installation
We install decorative chimney shrouds to enhance exterior appearances. Our custom solutions integrate with existing masonry while improving weather resistance. Shroud installations combine functional protection with visual appeal for residential properties.
Gas Log Repair
Our specialists diagnose and repair gas log system issues including ignition problems and flame inconsistencies. We service all major brands using factory-approved replacement parts. Regular maintenance ensures safe and efficient operation of gas log sets.
Questions
What fireplace types do you offer?
We carry wood-burning, direct-vent, vent-free, and electric fireplaces from leading manufacturers like Heatilator, Isokern, and Dimplex.
Do you provide installation services?
Yes, our professional team handles complete fireplace installations including venting systems, gas lines, and finishing work.
What service areas do you cover?
We serve all of Upstate South Carolina including Greenville, Spartanburg, and Anderson counties.
Can you repair existing fireplaces?
Our service department handles repairs for all fireplace types including gas logs, ignition systems, and chimney components.
Do you offer maintenance plans?
We recommend annual inspections and provide comprehensive maintenance services to ensure safe, efficient fireplace operation.
What makes Glenco different?
Our combination of product selection, expert installation, and ongoing support with 30+ years of local experience sets us apart.
Reviews (6)
G. T.
Dec 18, 2021
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I purchased gas logs in January 2019. Installation was as promised, everything worked great for two years. December of 2021 logs will not burn more than about a half inch high flame. Called for service and was told they are running 8 to 10 weeks behind on service calls. I guess I shouldve bought them from someone with a service department who can stand behind their products. I didnt expect someone to come running same day to service them, but 8 to 10 weeks is utterly ridiculous! Unless I am able to find someone else to work on these logs, I guess I will miss an entire winters use of them
Buster Reid
Oct 07, 2021
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Very knowledgeable and friendly staff. Pam was very helpful. This is where we will be buying our fireplace logs from.
Jack Cameron
Sep 21, 2021
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The gas fireplace in the home we purchased was not performing to our liking. A service call by one company did nothing to improve it. By chance we visited the Glencoe store in Greenville and discussed with them our dissatisfaction with our fireplace. We were assured it could be fixed. It was. The technician from Glencoe Fireplaces was pleasant, professional and very knowledgeable about all types of units. He disassembled ours, cleaned and inspected all the parts, reassembled it and adjusted it, all the while explaining the process. When it was burning well he adjusted it to give us the appearance
Sarah Cox
Feb 13, 2021
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We couldn't be happier with the service we received Mr. Mauldin of Glenco Fireplace. Mr Mauldin arrived at our home in a marked Glenco vehicle. He was professional, pleasant and very helpful. He exceeded our expectations of customer service. He took every step to make sure we were happy and that our fireplace was working again. Honestly, our fireplace looks brand new again! Thank you for 13 years of service to Glenco Fireplace, Mr. Mauldin! You're a rockstar!
Robert Gibson
Feb 12, 2021
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Jimmy was our technician. He was very professional and knowledgeable! Did an amazing job of not only performing the service call on a Saturday morning but also explained everything he was doing and answered any questions I had!
Eric Carter
Dec 25, 2019
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Nice showroom, and we were excited about the logs. However, they failed to show up and install the logs on multiple occasions, without informing us. After calling to understand what happened, and hoping to get a clearer picture, they blame other people in the company and claim "there's nothing they can do." No offer to make it right through discounting or confirmed scheduling. In response to owner response: nothing in the review has changed. We only received service after canceling the order and posting a one star review. It's unfortunate you had team members with the Flu. All you had to do was