McCool's Pools

Business Details

21 Years

experience

Emergency

services

Your Trusted Partner for Pool Maintenance & Repair in Phoenix

Founded in 2005 by Steve McCool, our company has established itself as Greater Phoenix's premier pool service specialist. Our certified technicians deliver residential pool service and equipment repair with over two decades of combined experience in the industry. We utilize GPS-tracked company trucks and provide detailed service reports with photos to ensure transparency. Our commitment to customer satisfaction includes generous warranties, complimentary follow-ups, and a client-for-life philosophy. With expertise in all major equipment brands, we handle weekly maintenance, complex repairs, and installations while maintaining 95% client retention.

Our team's hands-on experience and dedication to reliability have earned us 10,000+ pools serviced and 100% customer satisfaction ratings. We operate with integrity, avoiding 'splash and dash' practices to provide long-term support in Arizona's demanding climate. Our licensed, bonded, and insured status ensures clients receive professional service meeting industry standards.

Services

Weekly Maintenance Equipment Repair Chemical Balancing Leak Detection Pool Automation Salt System Installation Green to Clear Treatment Filter Cleaning Pump Replacement LED Lighting

Details

Year established: 2005

Highlights and features

20+ years of combined experience in pool maintenance and repair
Certified technicians trained in all major equipment brands
GPS-tracked service vehicles with photo documentation
24/7 emergency service for urgent pool issues
Generous warranties on all equipment installations

What people say

Crystal clear water Professional and reliable Quick diagnosis Fair pricing Consistent quality

Website

Update Listing

Services

Weekly Pool Maintenance

Our comprehensive weekly maintenance ensures optimal pool performance through chemical testing, brushing, skimming, vacuuming, and equipment checks. Technicians perform water chemistry balancing to maintain safe 7.2-7.8 pH levels while inspecting pumps, filters, and automation systems. This service extends equipment longevity and guarantees crystal-clear water year-round in Arizona's climate.

Equipment Repair

We provide licensed repair services for all pool equipment including pumps, heaters, filters, and automation systems. Our technicians handle Pentair, Hayward, and Fluidra brands with troubleshooting, replacement, and installation capabilities. Services cover DE/sand/cartridge filters, heat pumps, and smart control systems to restore optimal functionality.

Chemical Balancing

Professional water chemistry management maintains safe swimming conditions through precise chemical adjustments. Our technicians test for pH, chlorine levels, and mineral content during every visit using industry-standard protocols. This prevents algae growth and equipment corrosion while ensuring compliance with health regulations.

Leak Detection

Specialized leak detection services identify and repair pool leaks using advanced diagnostic tools. Our technicians perform pressure testing and visual inspections to locate leaks in plumbing, equipment, or pool structures. We also provide acid washes and tile cleaning to restore pool aesthetics.

Pool Automation Systems

Installation and repair of smart pool automation systems including Pentair Intellicenter, EasyTouch, and Hayward OmniLogic. These systems enable remote monitoring and control of pool functions through mobile devices. Our certified technicians ensure proper integration with existing equipment for optimal performance.

People

Steve McCool

Owner/Founder

Founder with 20+ years in pool service industry. Started career in 2003 before establishing McCool's Pools in 2005. Combines Wyoming roots with Arizona expertise to solve desert climate pool challenges.

Carlo Pelosi

Operations & Digital Support

Manages daily operations and digital infrastructure. Ensures service efficiency through technology integration and process optimization while maintaining client communication standards.

Chris

Pool Technician & Manager

Certified technician with expertise in equipment repair and maintenance. Oversees team operations while handling complex service calls requiring specialized knowledge of pool systems.

Sky

Lead Pool Technician

Experienced technician specializing in preventive maintenance and system diagnostics. Provides technical leadership to service teams while ensuring consistent quality across client locations.

Eric

Pool Tech & Equipment Repair Specialist

Equipment repair expert with focus on pumps, heaters, and automation systems. Troubleshoots complex mechanical and electrical issues while performing installations of modern pool technology.

Questions

What pool services do you offer?

We provide weekly maintenance, equipment repair/installation, chemical balancing, leak detection, automation systems, and salt system conversions for residential pools.

What are your service hours?

Regular service hours are Monday-Friday 6:00am-7:00pm with 24/7 emergency service available for urgent pool issues.

Which areas do you service?

We serve Phoenix, Scottsdale, Paradise Valley, Carefree, Cave Creek, Fountain Hills, and surrounding Arizona communities.

How much does pool maintenance cost?

Pricing varies by service type and pool size. We offer price matching and provide free quotes for all services.

How long have you been in business?

Since 2005, providing 20+ years of combined pool service experience through our certified technicians.

Do you repair all pool equipment brands?

Yes, we service all major brands including Pentair, Hayward, Fluidra, and Zodiac for pumps, heaters, and automation systems.

Reviews (6)

Write a Review

Joel Carabello

Apr 26, 2021 Report

My wife and I rented a home in N. Scottsdale for four months this winter. We had the pleasure of dealing with McCools several times as the owner of the house needed to have the entire pump, heater etc replaced. McCools did superb work and always walked us through what they were doing, showed up on time, were very professional and knowledgeable.
Steve (one of the owners) made a special visit when the new heater failed because he knew our niece & nephew were in town and wanted to swim while on spring break. That is 10000% professional and honestly just plane cool, what else would you imagine from

Desert West Creationz

Mar 01, 2021 Report

Met Steve and Brain the owners of McCools Pools about 3-4 months ago. The McCools Pools have been extremely polite and very professional with all the services they have been providing. The front of my office has never looked as amazing every time they get done doing there landscaping clean up.Thank You McCools Pools for such great business.

Anna Sample

Nov 20, 2020 Report

We have used many pool service companies over the years and Steve at McCools Pools is above and beyond the very best! We have an older pool pump and Steve is always outstanding at helping us to get the most mileage out of our existing pump. His repair work and service fees are always very reasonable in cost and top notch quality. We will have to replace our pump in the near future, but will do so with great confidence in using McCool's pools. Thank you Steve for the continued outstanding service!!

Andrew Pascoe

Jul 27, 2019 Report

After a year and going through 4 different landscaping companies in that time I finally called McCools. You would find it hard to believe if I ran you though the sheer muppitry of those other landscaping people so I I won't. I only wish I had taken before photo's of our embarrassing yard prior to McCools coming yesterday. As amazed as we have been with those others we are equally amazed with the job McCools did yesterday. Thanks guys we really appreciate it and hope your around for many years to come to look after our pool and yard.

Gerard Sample

Dec 12, 2018 Report

Steve is a knowledgeable professional who quickly assisted us with repairs to our pool after moving into a new home. Further, he took the time to explain how best to care for our "new" pool. Job well done and more than fair pricing.

WatrDoc

Jun 17, 2018 Report

Had Steve out to acid wash one of my best customer's pool. He did an outstanding job for them! Professional and courteous at all times. Work was completed ahead if schedule and he cleaned up the area perfectly. Thanks Steve & McCool's Pools!