Business Details
25 Years
experience
Emergency
services
Trusted IT Services for Businesses and Homes
Founded in 2001, Dymin Systems has grown from a basement startup to one of Iowa's largest IT organizations, serving businesses and homeowners across greater Des Moines. Our journey began with a vision to transform computer sales, repair, and IT support, and we've consistently expanded our capabilities while maintaining a hands-on approach. We pioneered the 24-hour repair guarantee and continue to lead with proactive managed IT services that prevent issues before they disrupt operations.Our team combines decades of technical expertise with personalized service, treating clients' businesses as our own while delivering enterprise-grade solutions tailored to small and medium-sized organizations. With a 7,500-square-foot facility in Urbandale and a commitment to community impact, we provide comprehensive technology management backed by industry certifications and trusted partnerships with leading technology brands.
Services
Managed IT Services
Computer Repair
Cloud Backup
Phone Systems
In-Home IT Support
Data Storage
Security Management
Device Recycling
Remote Support
Network Setup
Details
- Year established: 2001
Highlights and features
- We guarantee 24-hour repairs for critical business systems
- Our team provides true IT management, not just break/fix solutions
- 20+ years of continuous service to Iowa businesses
- We maintain 24/7 emergency support with SLA-backed response times
- Certified technicians handle complex implementations and security management
Associations and certifications
- Certified Dell Partner
What people say
Expert technicians
Reliable service
24/7 emergency support
Proactive maintenance
Local expertise
Services
Managed IT Services
Our proactive managed IT services prevent system failures through continuous monitoring and maintenance. We handle network security, data storage, and device management while providing 24/7 support for businesses in Des Moines. Our customized solutions scale with your organization's needs, ensuring optimal performance and security for all technology infrastructure.
Computer Repair
Dymin offers comprehensive computer repair services for both business and residential clients. Our certified technicians diagnose and fix hardware/software issues while providing data recovery and system optimization. Emergency repair options and in-home service appointments ensure minimal downtime for critical computing needs across the Iowa region.
Cloud Backup
We implement secure cloud backup solutions to protect valuable business data and personal files. Our automated systems ensure continuous data preservation with rapid recovery options. Clients receive customized backup strategies that include encryption, access controls, and compliance management for sensitive information protection.
Business Phone Systems
Dymin provides cloud-based phone systems with unlimited calling and advanced features for small to medium businesses. Our solutions include system design, implementation, and ongoing support with no requirement for traditional phone lines. Features include call routing, voicemail automation, and integration with business applications.
Device Recycling
Our certified electronics recycling program handles secure data destruction and responsible disposal of IT equipment. We follow NIST guidelines for data erasure and provide chain-of-custody documentation. The service includes pickup logistics, equipment valuation, and environmentally conscious recycling or refurbishment of collected devices.
People
Scott Breitman
CEO
Scott founded Dymin in 2001 and has led its growth into Iowa's largest IT organization. With over two decades in technology leadership, he focuses on strategic vision while maintaining commitment to core values and customer satisfaction through continuous industry adaptation.
William Stasak
CFO
Bill joined Dymin in 2001 after entertainment industry experience. He manages financial operations while emphasizing team support and customer service. His leadership combines business acumen with personal commitment to employee well-being and organizational growth.
Tim Harper
Director of Operations
Tim oversees daily operations and organizational culture implementation. With servant leadership principles, he translates strategic vision into operational excellence. He emphasizes ethical business practices and maintains focus on client-centric service delivery standards across all company functions.
Ryan Heath
Director of Technology
Ryan leads IT strategy and technical implementations while maintaining financial oversight. A problem-solving expert, he develops technology standards and drives innovation through collaborative approaches. His leadership combines technical expertise with commitment to team development and client satisfaction.
Zac Miles
Project Manager
Zac coordinates technology projects and internal operations while ensuring customer satisfaction. His role combines technical planning with team leadership, maintaining focus on both client needs and staff development. He balances project execution with long-term relationship building in service delivery.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network security, cloud backup, phone systems, and emergency support tailored to small and medium businesses in Des Moines.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 emergency support with SLA-backed response times for critical business systems and network issues.
How does your computer recycling process work?
Our certified recycling includes secure data destruction following NIST guidelines, equipment valuation, and responsible disposal or refurbishment of electronic devices.
Can you help with home computer repair?
Yes, we offer in-home PC repair and technical support services for residential clients across the greater Iowa area.
What phone system solutions are available?
We offer cloud-based VoIP systems with unlimited calling, mobile integration, and advanced features without requiring traditional phone lines or equipment.
Videos
Reviews (5)
IAGirlsmom
Dec 28, 2021
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Laptop computer wouldn't boot up. Called Dymin, dropped it off, quoted $99 standard fee to diagnose. They called right back with options, replaced the hard drive with a better, faster one and total bill was $148. Had it back the next afternoon. Computer works better than it did when I bought it. They returned my old hard drive should I ever want to spend $ on data recovery. Fantastic experience and so convenient.
Sarah Marquardt
Dec 19, 2021
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After reading all the positive reviews about this business and knowing my mom had to used them before, I was confident in bringing my computer to them. However, I did not share the same experience as others. I had tripped over the cord of my laptop and yanked it onto the floor. The fall broke my lap top open on the side of the power button and could not turn it on or off without sticking an object in to press the power button and i could not type on that side of the laptop. Unfortunately, this happened a week before christmas and I did not have very much money to be fixing a computer. Im a single
David Rosaschi
Oct 18, 2021
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Fantastic experience, if a bit pricey, will use again
My computer was refusing to boot and a friend recommended Dymin so I called to get a quote. It was a bit pricey at $99 base + parts for whatever needed to be done, but they had a 24 hour turn around for most repairs which sold me. I brought it in and talked to Nelson who was super helpful and answered all of my questions, both about the process and other tech related questions I had. After early the next day Matt called and explained what was going on and my options, and did not try and upsell me or make me get something I didn't need. They
My computer was refusing to boot and a friend recommended Dymin so I called to get a quote. It was a bit pricey at $99 base + parts for whatever needed to be done, but they had a 24 hour turn around for most repairs which sold me. I brought it in and talked to Nelson who was super helpful and answered all of my questions, both about the process and other tech related questions I had. After early the next day Matt called and explained what was going on and my options, and did not try and upsell me or make me get something I didn't need. They
Cheryl Romanelli
Oct 02, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
i have been a customer many years.brought my computer in was told i would get a phone call at 1:30 the next day. at one thirty the next day the phone rang. their service and work is impeccable. always helpful and kind.
i have been a customer many years.brought my computer in was told i would get a phone call at 1:30 the next day. at one thirty the next day the phone rang. their service and work is impeccable. always helpful and kind.
Karl Majerus
Aug 03, 2021
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I had an issue with my computer that I purchased from them. They picked it up from my home and returned it to me repaired without arguments. Good job good service.
