Business Details
27 Years
experience
Emergency
services
Law Enforcement Records Management Software
Founded in 1999, In-Synch Systems has dedicated itself to revolutionizing law enforcement records management through innovative technology. Our team, led by industry experts with decades of experience, develops solutions designed to streamline workflows, enhance collaboration, and empower agencies to solve crimes more efficiently. Our flagship product, In-Synch RMS, offers seamless data sharing across jurisdictions, advanced investigative tools, and offline functionality to ensure uninterrupted field operations.We prioritize disaster recovery and compliance, with systems deployed nationwide through competitive grants post-9/11. Our customer-centric approach includes personalized training, 24/7 U.S.-based support, and continuous education to keep agencies at the forefront of technological advancements. As a founding-member-owned company, we maintain unwavering commitment to reliability, serving over 250 agencies across the U.S. and Canada with tailored public safety solutions.
Services
Records Management
Data Sharing
Investigative Tools
Field Reporting
Customer Support
Details
- Year established: 1999
Highlights and features
- We offer 24/7 U.S.-based technical support for critical operations
- Our system enables seamless agency-to-agency data sharing without third-party systems
- Patented synchronization technology works offline in any environment
- Advanced investigative tools uncover crime-solving data relationships
- Proven reliability serving over 250 agencies since 1999
What people say
User-friendly interface
Time-saving features
Second-to-none support
Effective data sharing
Reliable offline functionality
Services
Records Management
Our comprehensive records management system allows law enforcement agencies to create, store, and manage case files with integrated media, evidence tracking, and custom fields. Officers can document calls-for-service, investigations, and administrative records while maintaining compliance with national reporting standards. The system supports automated report generation for UCR/NIBRS/CLERY requirements and maintains complete audit trails for accountability.
Data Sharing
Secure cross-agency data sharing enables real-time information exchange between jurisdictions through self-updating master indexes. This feature automatically synchronizes person, organization, location, and vehicle records across participating departments without requiring third-party intermediaries. Agencies maintain control over shared data while gaining critical situational awareness and investigative leads through interconnected criminal intelligence networks.
Investigative Tools
Interactive visual querying tools help uncover hidden relationships in criminal data through link analysis and pattern recognition. The system's self-building master indexes automatically map connections between addresses, organizations, persons, and vehicles. Officers can create photo lineups, perform soundex searches to reduce data entry errors, and generate actionable intelligence from historical case data to accelerate crime-solving.
Field Operations
Offline-capable field reporting tools allow officers to access and update records without network connectivity. The synchronization architecture ensures all devices maintain complete system functionality during network outages. Officers can document incidents, check vehicle registrations, and access criminal databases from any location, ensuring uninterrupted operations during natural disasters or remote assignments.
Customer Support
24/7 U.S.-based technical support includes remote system access, help desk assistance, and implementation guidance. Our training program, developed by experienced law enforcement instructors, offers on-site sessions, webinars, and comprehensive documentation. Continuous education resources include monthly tips, training videos, and user group meetings to ensure agencies maximize system capabilities.
People
Kirk Farra
VP of Development
With over 30 years of law enforcement experience, Kirk Farra leads software development at In-Synch Systems. A certified instructor, he designed the company's flagship RMS platform to address real-world policing challenges. His expertise in public safety technology has made him a respected voice in law enforcement innovation.
Questions
What is In-Synch RMS?
In-Synch RMS is a comprehensive records management system designed for law enforcement agencies, featuring secure data sharing, advanced investigative tools, and offline functionality to enhance operational efficiency.
How does data sharing work between agencies?
Our built-in system automatically shares summary master index information across jurisdictions in real-time without requiring third-party platforms, improving collaborative crime-solving efforts.
Can officers use the system without internet access?
Yes, our synchronization technology allows full system functionality offline, ensuring uninterrupted operations during network outages or remote assignments.
What training options are available?
We offer on-site training, webinars, and comprehensive documentation developed by experienced law enforcement instructors to ensure effective system adoption.
Is technical support available 24/7?
Yes, our U.S.-based help desk provides 24/7 support with remote access capabilities to resolve issues promptly and maintain operational continuity.
How does the system help solve crimes faster?
Interactive visual tools uncover hidden data relationships while self-building master indexes map connections between criminal elements, accelerating investigative processes.
