Business Details
22 Years
experience
Emergency
services
All-in-One CRM for Marketing Sales Support
Ontraport has been empowering businesses with its all-in-one customer relationship management (CRM) platform since 2004. Our solution integrates marketing automation, sales pipeline management, customer support tools, and payment processing into a single unified system. With over 15 years of experience in email deliverability and CRM development, we provide scalable technology that eliminates the need for multiple disjointed tools. Our platform's Dynamic CMS enables personalized web experiences without coding, while our AI-powered automation streamlines business processes across industries.Trusted by companies like Crocs Mexico and The Life Coach School, we deliver enterprise-grade capabilities at accessible price points. Our Santa Barbara-based team offers VIP support services and has helped clients achieve ROI improvements of up to 2,848%. With 99.99% uptime and PCI DSS Level 1 certification, we combine technical reliability with practical business solutions.
Services
CRM Software
Marketing Automation
Payment Processing
Dynamic CMS
Customer Support Tools
Details
- Year established: 2004
Highlights and features
- Unified platform eliminates integration headaches
- Enterprise-grade security with PCI DSS compliance
- 24/7 VIP support with screensharing capabilities
- Scalable to handle millions of contacts
- Proven ROI improvements of 2800%+
Associations and certifications
- PCI DSS Level 1
- Privacy Shield Certified
What people say
2800% ROI achieved
Scales effortlessly
Unified platform
Reliable support
Time-saving automation
Services
CRM Software
Our CRM platform centralizes customer data, tracking interactions across all channels. With customizable pipelines and automated workflows, businesses can manage sales processes, customer support tickets, and marketing campaigns from a single interface. The system's 2-way database sync ensures real-time updates across all modules.
Marketing Automation
Create multi-channel marketing campaigns with automated email sequences, SMS messaging, and social media integration. The platform's tracking capabilities monitor customer behavior across touchpoints, enabling personalized content delivery based on user actions and preferences.
Payment Processing
Handle online payments, subscriptions, and billing automation through integrated payment gateways. The system supports complex pricing models, recurring billing, and automated invoice generation while maintaining PCI DSS Level 1 compliance for secure transactions.
Dynamic CMS
Build customized web experiences using drag-and-drop tools that require no coding expertise. The CMS supports personalized content delivery based on user data, with capabilities for creating customer portals, membership sites, and interactive landing pages.
Customer Support Tools
Manage customer communications through a unified inbox that consolidates email, SMS, and chat channels. Features include automated ticket routing, response templates, and performance analytics to improve response times and customer satisfaction metrics.
Questions
What industries does Ontraport serve?
We support education, healthcare, financial services, retail, technology, and nonprofit sectors with customizable solutions.
Is there a free trial available?
Yes, we offer a 14-day free trial with full platform access and support.
How does Ontraport handle email deliverability?
We maintain 15+ years of email infrastructure experience with dedicated postmaster support for optimization.
Can I integrate Ontraport with other tools?
Our open API and Zapier integration support connections with thousands of third-party applications.
What security certifications do you have?
We maintain PCI DSS Level 1 certification and Privacy Shield compliance for data protection.
Reviews (4)
Nora B.
Oct 02, 2018
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Great software company! Amazing support and people who genuinely care about their customers. One of the few businesses I've worked with where I feel like I'm not just a number and a dollar sign. Highly recommend if you're looking for an all-in-one small business marketing solution that does a lot for your business for not a lot of money.
Camille S.
Sep 20, 2017
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Easily the best software for small businesses. Love that I can access everything for my business with only one password. All my data in one place. Support is cherry and friendly, and Campaign Builder (it looks like a flow chart) makes it incredibly easy to launch campaigns. Love the new update, ONTRAPORT!
Bob R.
Apr 19, 2017
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Support is fantastic, they hopped on the phone and stayed with me for hours on end until they solved the problem with my membership site.
Thanks!
Thanks!
Billy V.
Feb 19, 2016
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I am writing this as I await for someone there in the Ontraport support to answer the phone. Tried every extension, even sales, and no answer on a Friday at noon. Its always like this. Our company has had nothing but problems with support. They try to do everything by email. Software is very amateur compared to others out there, just wish they had better support team and not a middle man taking questions and getting back to you.
