Business Details
31 Years
experience
Emergency
services
Your Trusted Facility Maintenance Partner in the Pacific Northwest
MSNW Group has been delivering comprehensive facility maintenance solutions since 1995. Founded in Ferndale, Washington, our company has grown from a small janitorial operation to a multi-faceted service provider serving commercial clients across the Pacific Northwest. With over 250 dedicated professionals, we specialize in janitorial services, landscaping, snow removal, and facility maintenance while maintaining rigorous industry certifications. Our commitment to quality is demonstrated through BSCAI executive certifications, ASCA accreditation, and IICRC certification. We prioritize safety through our dedicated safety committee and ongoing staff training programs.As an environmentally conscious organization, we implement green cleaning practices and sustainable landscaping solutions. Our team's expertise spans over 30 years of industry experience, serving diverse sectors including healthcare, retail, industrial, and commercial properties. We maintain a strong community focus through employee volunteer initiatives and local partnerships. Our technological capabilities include online work request systems and real-time service documentation for client convenience.
Services
Janitorial Services
Landscaping Maintenance
Snow Removal
Floor & Carpet Care
Facility Maintenance
Construction Cleaning
Window Cleaning
Pest Control
Parking Lot Sweeping
Disinfection Services
Details
- Year established: 1995
Highlights and features
- 30 years of facility maintenance expertise since 1995
- ASCA-certified snow removal specialists with 5 CSP professionals
- BSCAI-certified executive leadership team
- 24/7 emergency response available year-round
- Sustainable practices with green cleaning and IPM programs
Associations and certifications
- BSCAI
- ASCA
- IICRC
- WALP
- NALP
- AGC
What people say
FANTASTIC job
Done to perfection
Dedicated and responsive
Exceeds expectations
Top-rated service
Services
Janitorial Services
MSNW provides comprehensive janitorial solutions for commercial properties, including daily cleaning, LEED-certified green cleaning, and specialized disinfection services. Our IICRC-certified technicians maintain healthcare facilities, industrial sites, and retail spaces with attention to detail and safety protocols. We offer flexible scheduling and customized cleaning plans to meet specific client requirements.
Landscaping Maintenance
Our certified landscaping team handles complete exterior property care, including irrigation systems, hardscaping, and pest management. We implement sustainable practices using eco-friendly products and integrated pest management systems. Services include seasonal maintenance, softscape installation, and snow-free walkway management for commercial properties.
Snow Removal
ASCA-certified snow removal services include plowing, de-icing, and ice management for commercial properties. Our five certified snow professionals use automated weather monitoring for proactive treatment. We offer flat-rate anti-icing programs combined with per-push snow removal services across 500+ locations in the Pacific Northwest.
Floor & Carpet Care
IICRC-certified floor care services include steam cleaning, carpet extraction, and hard floor maintenance. Our technicians use commercial-grade equipment for stripping, waxing, and re-coating. We provide scheduled maintenance programs for retail centers, office buildings, and industrial facilities to extend flooring lifespan while maintaining safety standards.
Facility Maintenance
Comprehensive facility maintenance covering HVAC, electrical, plumbing, and preventative maintenance programs. Our licensed technicians handle tenant improvements, construction cleaning, and energy efficiency retrofits. We offer 24/7 emergency response for critical building systems maintenance across commercial and industrial properties.
People
Terell Weg
President and CEO
With over 20 years at MSNW, Terell Weg leads operations as CEO. Starting as a facility cleaner, she progressed through multiple roles before assuming leadership. Certified as a Building Service Executive, she focuses on operational excellence and client satisfaction.
Megan Pen
Director of Finance
Megan Pen oversees financial operations with expertise in commercial facility services accounting. She manages budgeting, forecasting, and financial strategy for the growing organization while maintaining fiscal compliance and transparency.
Kristina Thayer
Director of Business Development
Kristina Thayer drives strategic growth with over 15 years in facility services sales. A Certified Building Service Executive, she specializes in contract negotiation and client relationship management while expanding MSNW's market presence.
Wyatt Keoski
Branch Manager
Wyatt Keoski manages the Whatcom/Everett branch with a decade of landscaping industry experience. Holding RBSM and CSP certifications, he oversees operations while applying agricultural business expertise to facility management challenges.
Kari Schultehenrich
Business Development Manager
With 30+ years in facility services, Kari Schultehenrich develops client solutions as a business development manager. She focuses on consultative sales approaches and long-term partnership building across commercial property sectors.
Questions
What commercial services does MSNW offer?
MSNW provides janitorial services, landscaping, snow removal, floor care, facility maintenance, and construction cleaning across Washington, Oregon, and Idaho.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for critical facility needs with automated dispatch to the appropriate department.
Are services available outside the Pacific Northwest?
We currently serve Washington, Oregon, and Idaho. Our service area includes over 5,000 commercial locations across these states.
What certifications does MSNW hold?
We maintain BSCAI executive certifications, ASCA accreditation, IICRC certification, WALP/NALP credentials, and AGC membership for industry excellence.
How does the snow removal billing work?
Snow plowing is billed per push while anti-icing services are offered at flat rates through seasonal contracts covering Washington state properties.
Can I request services online?
Yes, our OneSource system allows online work requests, service documentation access, and real-time updates for all facility maintenance needs.
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Reviews (4)
Bronwyn Miller
Nov 24, 2018
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I have never been happier in a work place. I am proud to he part of the professional team at MSNW. Since the moment I was hired, I've been treated with so much kindness and respect, I look forward to coming to work each day!
Maria Kozhevnikov
Jul 23, 2018
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My mom has worked at Management Services for a decade and received a Tiffany's bracelet as a thank you. She couldn't be more happier with her job. Great place to work.
Ian Story
May 31, 2017
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Excellent company, am disappointed to see a 1 star rating from someone with an axe to grind - have had nothing but great dealings with the company, period.
Scotty Mustang
Jul 02, 2015
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Would have given this business 4 stars but from speaking from experience they do not treat their employees very good not the owner of the company the management would not use this business again or work for them ever again and they let other employees get away with things if you work for this company and you are a male you are already doomed
