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Business Details
11 Years
experience
Immersive Escape Rooms in Lancaster, PA
Escape on Queen was founded in 2015 by Heather Hess and Melanie Rice, two dedicated healthcare professionals who transformed their shared passion for adventure into a unique immersive experience. Our escape rooms combine creative storytelling with intricate puzzles, offering participants a chance to step into themed worlds ranging from 1920s detective mysteries to tropical treasure hunts. With over 8 years of operation, we've perfected the art of crafting engaging challenges that test teamwork, critical thinking, and creativity. Our facility features multiple difficulty levels to accommodate both novice and experienced players, ensuring memorable experiences for families, friends, and corporate groups.

Backed by strong community support and consistently positive guest feedback, we maintain rigorous quality standards in room design and customer service. Our team includes experienced professionals like General Manager Brandon Johnson, who brings additional expertise in event coordination and guest engagement. Every element of our operationfrom puzzle development to room decorationis meticulously designed to deliver exceptional value and unforgettable adventures.
Services
Post Office Pursuit The Hideout Shipwrecked The Tavern Team Building
Details
  • Year established: 2015
Highlights and features
  • Founded by healthcare professionals with exceptional attention to detail
  • Multiple themed rooms with varying difficulty levels available
  • Proven track record of successful team-building experiences since 2015
  • Consistently praised for well-maintained, creative room designs
  • Flexible booking options with appointment scheduling available
What people say
Best escape room Decorated well Challenging puzzles Family-friendly Excellent customer service
Services
Post Office Pursuit
Step into a 1920s mystery at The Lancaster Post Office where you'll solve puzzles as detectives. Follow clues left by missing postmaster Penn Oliver Boxe while navigating period-accurate set designs. This 90-minute challenge tests observation skills and historical deduction abilities through multiple interconnected puzzles.
The Hideout
Experience 1950s America while tracking down stolen cash from a notorious robbery duo. This 90-minute room combines historical atmosphere with strategic problem-solving through environment-based puzzles. Participants must work together to uncover hidden loot before encountering the room's criminal inhabitants.
Shipwrecked
Explore a tropical island paradise with beach, jungle, and shipwreck elements in this 60-minute adventure. Discover the legendary treasure of the Scarlett Lydia while solving environmental puzzles. Features immersive tropical setting with multiple discovery paths and hidden challenges.
The Tavern
Escape from pirate captain Johnny X's captivity in this 60-minute nautical challenge. Solve sequential puzzles to free yourselves and reach the captain's quarters. Features authentic maritime props and collaborative problem-solving sequences requiring coordinated teamwork.
Team Building
Customizable corporate team-building experiences combining escape room challenges with communication workshops. Available with optional Lunch & Learn program featuring professional communication training. Designed to improve workplace collaboration through practical problem-solving scenarios.
People
Heather Hess
Owner
Registered nurse and co-founder with extensive clinical research background. Combines healthcare expertise with creative vision to develop immersive escape experiences that challenge critical thinking skills.
Melanie Rice
Owner
Nurse practitioner and co-founder with oncology care background. Brings patient-focused approach to designing escape room challenges that emphasize teamwork and problem-solving under pressure.
Brandon Johnson
General Manager
Humanities graduate and escape game enthusiast with 6 years of experience. Oversees daily operations while applying creative problem-solving skills developed through diverse personal interests.
Questions
What age range are your escape rooms designed for?
Our rooms accommodate players aged 12+ with varying difficulty levels. Family-friendly options available for younger groups.
How many people can participate in one session?
Rooms accommodate 4-10 participants depending on the specific experience. Private bookings available for exclusive group access.
Do we need to book appointments in advance?
Appointments are highly recommended as staffing and availability vary based on bookings. Online reservations available through our website.
Are gift cards available for purchase?
Yes, digital and physical gift cards available in any denomination through our online store or front desk.
Can you accommodate corporate team-building events?
Yes, we specialize in corporate team-building with customized experiences including communication workshops and lunch packages.
What happens if we can't solve all puzzles in time?
Our staff provides assistance when needed to ensure complete experience within the time limit. Success rates vary by room difficulty level.
Reviews (5)
Bennoll
Jan 04, 2022 Report
Super fun! We did the 1777 room and the puzzles were very creative and diverse- everyone (two tweens and two 30-somethings) was able to contribute in some way. Will definitely be back to try more!
Jill Stauffer
Dec 07, 2021 Report
A group of 6 of my friends and I did the Hideout escape room in Escape on Queen and absolutely loved it! This was my second time at Escape on Queen and it continued to impress me. The room was clever and challenging, the staff was polite and professional, and the space is so nice and clean and has such a pleasing aesthetic. Overall so impressed with this escape room and would highly recommend it!!
Becky Nickles
Nov 22, 2021 Report
Such a fun way to spend an hour with friends or family unlocking all the puzzles to solve the mystery. We did the Hideout and in spite of one of the locks giving us trouble to keep us moving in the puzzle we had a great time. The props are fabulous and the puzzles challenging.
Kelly W.
Nov 21, 2021 Report
This was our first time doing an Escape Room experience. Our family of four (children 8 + 13 for reference) was blown away!!! It was challenging and rewarding. It really took our collective life experience, knowledge, curiosity, and teamwork to solve the clues. What a great way to spend an afternoon together. The staff was fantastic from phone call and reservation all the way through the experience. The facility and rooms were super clean and well designed. We can't wait to go back and already bought a gift card to give to someone else!
William Illingworth
Nov 17, 2021 Report
We've now done Betsy Ross and The Tavern. They're amazing! We love their commitment to quality on all fronts: props, design, puzzles, and creativity. This is my favorite escape room in the area. Get here!