Business Details
Emergency
services
Your Trusted Partner for IT Support and Cybersecurity Solutions
We are a trusted IT support company serving small to medium businesses across California. With over two decades of experience, we specialize in managed IT services, cybersecurity, and technology infrastructure solutions tailored to professional services, legal firms, dental offices, and medical practices. Our team brings expertise in network cabling, server setup, cloud management, and VoIP phone systems, prioritizing transparency and reliability in every client interaction.Headquartered in Newport Beach, we maintain offices in Walnut Creek and serve clients from 10 to 2,000 employees. Our commitment to exceptional service includes 24/7 emergency support and direct communication via phone or text. As a company rooted in Silicon Valley's technological heritage, we combine proven methodologies with innovative approaches to simplify IT challenges for our clients.
Services
Managed IT Services
Cybersecurity Solutions
Network Setup & Cabling
Cloud Management
VoIP Phone Systems
Highlights and features
- We offer 20+ years of specialized IT expertise for professional service firms
- Our team provides 24/7 emergency IT support and direct phone access
- We implement enterprise-grade cybersecurity and network infrastructure solutions
- Our transparent pricing model includes no hidden fees or surprise costs
- We serve businesses from 10 to 2,000 employees with customized IT strategies
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring, maintenance, and optimization of business technology infrastructure. We handle network operations, software updates, and system performance to ensure uninterrupted business continuity. Our proactive approach prevents issues before they impact productivity while maintaining strict compliance with industry standards.
Cybersecurity Solutions
We implement advanced cybersecurity measures including firewall protection, antivirus solutions, and intrusion detection systems. Our security audits identify vulnerabilities while customized protection plans defend against ransomware, phishing, and data breaches. Regular system updates and employee training programs ensure complete digital asset protection for businesses of all sizes.
Network Setup & Cabling
Professional network infrastructure services include Cat6 cabling, wireless network deployment, and complete office connectivity solutions. We design and implement scalable network architectures optimized for business growth. Our certified technicians ensure proper installation of data centers, server rooms, and workstation connections with minimal operational disruption.
Cloud Management
We provide cloud infrastructure setup, migration, and ongoing management services for Office 365 and other cloud platforms. Our solutions ensure secure data storage, seamless collaboration, and reliable backup systems. We optimize cloud performance while maintaining strict security protocols and compliance requirements for sensitive business information.
VoIP Phone Systems
Our VoIP solutions deliver scalable business communication systems with advanced features like call routing, voicemail-to-email, and mobile integration. We audit existing phone systems to identify cost-saving opportunities and implement reliable voice communication solutions tailored to specific business needs and call volume requirements.
Questions
What IT services do you offer for medical and dental practices?
We provide HIPAA-compliant IT solutions including secure network setup, electronic health record system support, and medical device integration for healthcare providers.
Do you support businesses outside Orange County?
While headquartered in Newport Beach, we serve clients throughout California including Walnut Creek, San Diego, and surrounding areas with on-site and remote support options.
How quickly can you respond to IT emergencies?
Our team provides immediate remote assistance for critical issues and dispatches technicians for on-site emergencies during regular business hours.
Can you help with office IT relocation?
Yes, we offer complete IT relocation services including network disassembly, secure data transfer, and full system reinstallation at new office locations.
What cybersecurity protections do you implement?
We deploy enterprise-grade firewalls, email security systems, and endpoint protection while providing regular security audits and staff training programs.
How do you handle after-hours support requests?
While our main support hours are 8AM-5PM, we offer emergency after-hours assistance for critical system failures affecting business operations.
Reviews (6)
Paul Liner
Feb 20, 2021
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Critical:Professionalism,Responsiveness
Showed up to my Saturday appointment and no one was there. No one picked up the phone, no one answered the Ring installed next to the front door.
Showed up to my Saturday appointment and no one was there. No one picked up the phone, no one answered the Ring installed next to the front door.
Kathy Conlin
Dec 24, 2020
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Positive:Professionalism,Quality,Responsiveness
I called upon Gil to upgrade my old laptop to Windows 10 and a new drive. Also used him to connect a new laptop with my office equipment. He did a great job, and was reasonably priced. Everything works much better now, and I could never do this myself!
I called upon Gil to upgrade my old laptop to Windows 10 and a new drive. Also used him to connect a new laptop with my office equipment. He did a great job, and was reasonably priced. Everything works much better now, and I could never do this myself!
Lawrence Merrion
Dec 20, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
My computer had a hard drive issue and was hacked. Gilbert was able to quickly diagnose and repair my computer. He took time to work with me to make sure it was working when I picked it up. I will recommend them every time.
My computer had a hard drive issue and was hacked. Gilbert was able to quickly diagnose and repair my computer. He took time to work with me to make sure it was working when I picked it up. I will recommend them every time.
Daviid Arnold-Mancin
Oct 13, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
THE MAN YOU NEED WHEN YOUR LIFE / COMPUTER GOES TO THE DARK SIDE
THE MAN YOU NEED WHEN YOUR LIFE / COMPUTER GOES TO THE DARK SIDE
Cliff
Jul 30, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Knockout service. Just backed up all my data and photos from prehistoric laptops!!!
Knockout service. Just backed up all my data and photos from prehistoric laptops!!!
Jp Munoz
Jun 06, 2020
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I'm guessing the previous reviews were written by family members. I took my external storage drive to Knockout because I had dropped it and it stopped working. At first, Gil was on top of everything. It turned out my drive had to be sent out to a company that had a clean room as it was internal damage that was causing my problems. I was ok with that. Gil emailed me and informed me it was going to cost $1900 to $2600 to recover the data. I was ok with the cost, but I had too many things going on and declined the repair. This is where things went south. I called Gil and told him I declined the repair
