Business Details
Your Trusted Moving Partner Since 1888
Underfanger Moving & Storage has served the Springfield community since 1888, providing professional moving and storage solutions tailored to individual needs. Founded as a family-owned business, we prioritize stress-free relocation experiences for local, long-distance, and international moves. Our team of experienced professionals, many with decades of tenure, specializes in home and office relocations, packing services, and records storage.As a Mayflower Transit agent, we combine national resources with personalized service, maintaining rigorous standards through employee background checks and community engagement. With over 135 years of operational history, we guarantee direct oversight of every move through our owner-led approach, ensuring client belongings receive the same care as our own.
Services
Local Moving
Long-Distance Moving
Packing Services
Office Relocation
International Moves
Records Storage
Highlights and features
- Family-owned operation with 135+ years of continuous service
- Direct owner involvement in every relocation project
- Comprehensive employee background checks for security
- Community-focused business supporting local charities
- Certified Mayflower moving agent with national resources
Associations and certifications
- Better Business Bureau
- Mayflower Transit Inc.
Services
Local Moving
Specialized short-distance relocations within Springfield and central Illinois. Our experienced team handles residential and commercial moves with precision-packed materials and GPS-tracked vehicles. Clients benefit from flexible scheduling options and transparent pricing structures developed through decades of local market expertise.
Long-Distance Moving
Nationwide relocation services with door-to-door logistics coordination. We manage interstate moves using standardized packing protocols and climate-controlled containers. Clients receive personalized move timelines and real-time shipment tracking through our Mayflower network partnership system.
Packing Services
Full-service packing with premium materials and custom crating solutions. Our certified packers use industry-standard techniques for fragile items and valuable possessions. Clients receive detailed inventory documentation and optional valuation protection plans for added security during transit.
Office Relocation
Comprehensive commercial relocation services minimizing business disruption. We implement phased moving schedules with labeled systems for efficient unpacking. Specialized handling available for sensitive equipment and confidential document storage during transitions.
International Moves
Door-to-door international relocation coordination with customs compliance expertise. Our Mayflower partnership provides access to global shipping networks while maintaining local service standards. Clients receive assistance with documentation preparation and destination-specific logistics planning.
People
Tom Paisley
President
Third-generation leader with 50+ years in the moving industry. Started as summer mover in 1970s, progressed through operational roles before becoming owner. Oversees daily operations and quality control for all relocations.
Karen Paisley
Vice President
Sales director and move coordinator with 40+ years of client relations experience. Manages customer service operations and pricing strategies. Works directly with clients to develop customized relocation plans meeting specific budgetary requirements.
Questions
What areas do you service?
We handle local moves in Springfield, statewide Illinois relocations, nationwide transfers, and international shipments through our Mayflower network.
Are you affiliated with Mayflower?
Yes, we're a certified Mayflower Transit agent with access to their national logistics network while maintaining local ownership and control.
How do you handle fragile items?
Our certified packers use specialized materials and crating techniques for fragile possessions, with optional valuation protection plans available for high-value items.
Do you offer storage solutions?
Yes, we provide secure records storage and climate-controlled warehouse space for both short-term and long-term storage needs.
What sets you apart from other movers?
Third-generation family ownership, direct owner involvement in every move, and 135+ years of continuous service with BBB A+ accreditation since 1985.
How are move costs determined?
Costs depend on distance, volume, and required services. We provide detailed estimates after inventory assessment, with transparent pricing structures and no hidden fees.
Reviews (4)
Kathy Staake
Dec 29, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent company! Very helpful and friendly from start to finish. The crew that actually moved our things faced many challenges with a sense of humor and much respect for the articles. I would highly recommend them and if the need ever comes would use them again.
Services:Local removals,Oversized item removals
Excellent company! Very helpful and friendly from start to finish. The crew that actually moved our things faced many challenges with a sense of humor and much respect for the articles. I would highly recommend them and if the need ever comes would use them again.
Services:Local removals,Oversized item removals
Donna Young Baxter
Oct 03, 2020
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We used Mayflower Moving on Sept 29th and 30th from Springfield to Morton. Don Christie and his crew did a fabulous job. They were prompt and friendly, cleaned up after themselves. I would highly recommend!!!
Tyler Schartel
Sep 14, 2020
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Underfanger coordinated the transport and oversaw the delivery of multiple furniture items from my mother's home in Washington state to our apartment in Springfield. The two men who moved the furniture into our apartment, Don and Chris, did a spectacular job. First off, they arrived right within the appropriate time window - no waiting around or phone calls with excuses for late delivery. Furthermore, it was rainy the morning of the delivery, so Don covered all carpets that would be walked on with plastic cling wrap to prevent them from being soiled. The entire delivery of ~15 items (of varying
B. Dodson
Sep 11, 2019
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Hired Underfanger Moving for assist in a planned interstate move, and it was a very smooth experience. Moving is never fun or easy. They worked diligently to make their pick up and drop off days meet my needs. The crew was always professional. They arrived with my things as planned. They took care with the items. Having done a few interstate moves in my life, I wish I had used Mayflower before. If I ever moved again, that's who I would call. I always felt I could trust them, which is a big deal when you're putting everything you own on a moving van.