Business Details
2 Years
experience
Trusted Mental Health Services in Orlando
Professional Psychiatric Services is a community-focused mental health center established by Puerto Rican professionals to address mental health needs through culturally sensitive care. Our practice combines insight-oriented psychotherapy with bilingual (Spanish/English) services, delivered by licensed psychiatrists, therapists, and master-level clinicians. With over 25 years of collective experience, our team specializes in treating depression, anxiety, PTSD, bipolar disorder, and other mental health conditions through individual, family, and group therapy. We prioritize personalized care rooted in compassion, empathy, and professional ethics while maintaining strict confidentiality.Our mission emphasizes prevention, treatment, and rehabilitation through cost-effective, timely, and respectful services. We serve diverse communities across Orlando, Sanford, and St. Cloud, offering targeted case management and psychosocial rehabilitation programs. Our values-driven approach ensures patients regain control of their lives through holistic, person-centered treatment plans. We maintain regular business hours Monday through Friday with accessible contact options for urgent needs.
Services
Psychiatry Services
Individual Therapy
Family Therapy
Group Therapy
Psychosocial Rehabilitation
Targeted Case Management
PTSD Treatment
Bipolar Disorder Care
Depression Counseling
Anxiety Treatment
Details
- Year established: 2024
Highlights and features
- Community-focused mental health care established by Puerto Rican professionals
- Bilingual (Spanish/English) psychiatric services available
- Licensed providers with 25+ years of collective experience
- Personalized treatment plans for depression, anxiety, and trauma disorders
- Strict confidentiality maintained in all patient interactions
What people say
Excellent service
Professional doctors
Highly recommend
Always available
100% recommended
Services
Psychiatry Services
Our psychiatry services provide comprehensive evaluation and treatment for mental health conditions. Board-certified physicians use evidence-based approaches to address depression, anxiety, bipolar disorder, and schizophrenia. Services include medication management and personalized treatment planning.
Individual Therapy
Tailored therapy sessions focus on personal mental health challenges. Clinicians employ cognitive-behavioral techniques to address trauma, emotional distress, and behavioral patterns. Sessions emphasize patient empowerment and coping strategy development.
Psychosocial Rehabilitation
Structured rehabilitation programs help individuals regain daily living skills. Services include social integration support, crisis management training, and functional skill development for those recovering from severe mental illness.
Targeted Case Management
Coordinated care management connects patients with community resources. Case managers assist with treatment access, service coordination, and navigating mental health systems for improved care continuity.
Group Therapy
Facilitated group sessions provide peer support for specific conditions. Participants share experiences while learning coping mechanisms for anxiety, depression, and trauma recovery in structured therapeutic environments.
People
Elba Flores
Founder
MHSA professional with extensive mental health administration experience. Committed to culturally competent care delivery and community mental health advocacy through accessible psychiatric services.
Andres Montalvo, MD
Founder
Board-certified psychiatrist with specialized expertise in mental health treatment. Provides clinical leadership while maintaining direct patient care for complex psychiatric cases in both English and Spanish.
Questions
What mental health services do you offer?
We provide psychiatry evaluations, individual/family therapy, group sessions, psychosocial rehabilitation, and targeted case management for depression, anxiety, PTSD, and other conditions.
Do you offer bilingual services?
Yes, all our services are available in both Spanish and English with culturally competent providers.
How can I schedule an appointment?
Call (407) 734-1273 during business hours or use our online booking system for immediate scheduling.
Are your providers licensed professionals?
Yes, our team includes board-certified psychiatrists, licensed therapists, and master-level clinicians.
What should I do in a mental health emergency?
Contact us immediately at (407) 734-1273 during business hours. For after-hours crises, we recommend contacting local emergency services.
Do you have locations outside Orlando?
Yes, we serve Central Florida with offices in Sanford and St. Cloud in addition to our Orlando location.
Reviews (6)
John Downing
Oct 04, 2021
Report
I am shocked and appalled at the lack of professionalism. We got weekly appointments for the first 2 weeks, then the therapist would text the night before our scheduled appointment to cancel. Then she would text the day of our appointment...never once calling. My wife and I asked for the name and number of her clinical supervisor, the woman text us the main # for the office!!! Eventually the supervisor called and seemed concerned, switched us to a new therapist who was great for the first 3 weeks...then the cancellations began. This place is a joke. If you truly love and care for the person in
Mike A.
Aug 30, 2021
Report
Dont waste your time !! I shouldve learned from the past reviews !!! Waited over a half hr for my appointment, just to find out that I didnt need the appointment because it was the same one I had the week before. This was my second time in the office and I witnessed multiple people arguing and being very stressed with the front desk and other staff. Unless you are fluent in Spanish good luck !! They seem to make people more frustrated when theyre trying to get for help for themself. Please Please find another place that can handle simple tasks like making appointments! Very very disappointed
Theresa Jones
Aug 26, 2021
Report
I would give 0 all reviews are the truth ..even though as of February I was told they no longer take my insurance they continued to telehealth me with Dr barreto And billed united healthcare and got paid continued to give me appointment as of July 26th I did not receive confirmation text so I called and left message no response until united healthcare called I was told by Amy I would have to pay in order to receive my meds this is a week later at time Amy said she di she was sending confirmation of payment I declined at time because I thought I could use bank statement until united healthcare said
Emiliano Davenigno
Jan 03, 2021
Report
I though the staff and doctors are good. But the wait time is always horrible even with appointment they expect you to wait over an hour. They expect patients to be on time and not miss appointment but yet they never respect other peoples time.
Stephanie Ruscigno
Nov 27, 2020
Report
My husband said doctor is very good but the women in the reception office are lazy and do not do their job. My husband went 5 days with out his medication because of their mess up. Finally had to switch Doctors. He needs to hire new receptionists.
Liz Marie
Oct 04, 2020
Report
So I called to schedule a telemedicine appt yesterday they said they would call me for my telemedicine appt at about 6 in the evening..I needed to make the payment ahead of time(since they dont accept my Ins) waited all night for the call which never happened..I called the office and got no response..it now Thanksgiving day and I have no meds n of course the office is closed today. This is absolutely unacceptable and unprofessional!!!
