Business Details
24 Years
experience
Your Trusted Management Consulting Partner
ODM Performance Solutions is a premier management consulting firm dedicated to enhancing business performance through tailored solutions. Founded in 2002, we integrate top-tier talent and industry best practices to help organizations achieve strategic goals. Our expertise spans business process improvement, talent acquisition and development, commercial financing, and compliance consulting. With a focus on collaboration, we address critical drivers of success, including operational efficiency, workforce optimization, and customer experience.Our team of certified professionals, including Six Sigma Black Belts and former banking executives, delivers measurable results through methodologies like Lean Six Sigma and DMAIC. We prioritize client-centric innovation, ensuring long-term growth and compliance with evolving regulations. Our mission is to be the preferred partner for businesses seeking transformative solutions and sustained excellence.
Services
Management Consulting
BSA/AML Compliance
Business Process Outsourcing
Corporate Training
Instructional Design
Talent Acquisition
Executive Search
Sales Automation
Social Media Management
Email Marketing
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in management consulting and talent development.
- Our team includes Six Sigma Black Belts and certified compliance experts.
- We deliver tailored solutions for business process optimization and cost reduction.
- Our 24/7 call center services ensure continuous client support.
- We combine local market expertise with proven methodologies for measurable results.
Services
Management Consulting
We partner with clients to enhance organizational performance through process optimization and strategic planning. Our consultants use Lean Six Sigma and DMAIC methodologies to identify inefficiencies, reduce costs, and improve productivity. With expertise in financial analysis and industrial engineering, we deliver scalable solutions tailored to industries like banking, healthcare, and manufacturing.
BSA/AML Compliance
Our compliance experts help financial institutions meet anti-money laundering regulations through risk assessments, policy reviews, and staff training. Services include BSA program audits, enhanced due diligence, and transaction monitoring. We ensure adherence to OFAC and AML standards, leveraging former bank examiner insights to mitigate regulatory risks.
Business Process Outsourcing
We provide end-to-end BPO solutions, including call center operations, social media management, and email marketing. Our U.S.-based team handles administrative tasks, appointment setting, and data processing, allowing clients to focus on core activities while reducing overhead costs through scalable, 24/7 support.
Corporate Training
We design customized training programs to improve employee performance and compliance. Services include leadership development, customer service excellence, and regulatory training. Instructional design aligns with organizational goals, delivered in-person or virtually in English and Spanish to enhance workforce productivity and retention.
Talent Acquisition
We specialize in permanent placement and project-based staffing for industries like finance, IT, and legal. Our executive search services identify top-tier candidates through targeted outreach, ensuring cultural and skill alignment. We also provide temporary staffing solutions for short-term operational needs.
People
Jorge L. Garcia
President & CEO
Graduate of Florida International University with 17 years in South Florida banking. Founded ODMPSI in 2002, specializing in outsourced project management, training, and executive search. Facilitated hundreds of seminars on leadership and sales development.
A. Anthony Noboa
Senior Vice President
Over 60 years in banking, including roles at Sun Trust Bank and Jefferson National Bank. Holds a BSBA from the University of Florida. Served on boards for United Cerebral Palsy and the Miami Beach Chamber of Commerce.
Javier Jaramillo
Senior Vice President, Director of Regulatory Compliance
20+ years in BSA/AML compliance, including roles as bank examiner for the OCC. Expertise in risk assessments, transaction monitoring, and regulatory audits. Holds a Series 7 license and a degree in Finance from FIU.
Kim Garca
Senior Vice President of Operations
Florida International University graduate with 15+ years in healthcare auditing. Oversees ODMPSI's Mystery Shopper Program, ensuring project accuracy and compliance with state regulations.
Carlos Pulido
Director of Cost/Profitability Management
MBA from the University of Notre Dame with 20 years in cost management consulting. Former Arthur Andersen consultant specializing in process improvement and profitability modeling for healthcare and corporate sectors.
Questions
What services does ODM Performance Solutions offer?
We provide management consulting, BSA/AML compliance, business process outsourcing, corporate training, and talent acquisition services tailored to client needs.
Which industries do you serve?
We work with banking, healthcare, manufacturing, retail, and technology sectors, offering customized solutions for operational and compliance challenges.
How long has ODMPSI been in business?
We were founded in 2002 and have over two decades of experience in management consulting and talent development.
Do you offer 24/7 support for BPO services?
Yes, our call center and operational support services are available 24 hours a day, 365 days a year.
Reviews (4)
Ronnie Medina
Dec 19, 2021
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Probably the best out there. Communication with Jorge was great and fast and you could tell how vested he was in a successful outcome. Great folks to work with, highly recommended
Zulema Delgado
Aug 25, 2021
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If youre looking for a job or need an employer by far this is the company to go to. I was very impressed by the professionalism and experience of this company and its owner Jorge Garcia. He has the gift of finding the perfect job match and assisting you all the way.Thanks Jorge for all you did and for my perfect new permanent position.
J. M.
Jan 26, 2021
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I am very appreciative for ODM and their professional guidance. Leaving a job to take that next big leap can be a stressful time... not with ODM at your side. They were extremely knowledgeable and supportive during the negotiation phase, which left me very comfortable knowing we got the best outcome for my family and myself. I am so happy at my new employer and am so thankful for ODM Performance. Thank you!
Claudia Romero
Jan 05, 2021
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I loved working with ODM Performance while I was looking for a new job. Every step of the process I was informed of what was going on and where my resume was going. I really appreciate the constant communication before and after interviews. I loved how I was provided advice before the interviews in order to make sure I aced them. Thanks for all your help!
