No other provider brings our passion, experience, and long-term relationships to provide an exceptional customer experience. Since 1999 we've been providing small businesses in the Madison area with friendly IT support and consultancy services. We bring our "can do" approach to jobs large and small, on or off-site, and can always tailor a solution to meet your needs.
Book your free assessment and find out why thousands of end users select DirectNetworks as their IT partner every day. Not only will you have more time to devote to your business but you'll be cutting costs and boosting productivity too. Our response time is faster than our racing team! We have scoreboards posted around our office to ensure quick response to service tickets.
Book your free assessment and find out why thousands of end users select DirectNetworks as their IT partner every day. Not only will you have more time to devote to your business but you'll be cutting costs and boosting productivity too. Our response time is faster than our racing team! We have scoreboards posted around our office to ensure quick response to service tickets.
Services
Mission
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DirectNetworks believes a managed service provider's duty is to provide exceptional IT service and solutions to keep our customers' IT running smoothly. Our system of assigning teams to support a client makes our remote help desk support and field engineers more like the IT department down the hall than external people.
About Us
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Since 1999 DirectNetworks, Inc. has been providing IT support in Wisconsin to small and medium-sized business who rely on their tech to operate their organization. That's more than 14 years of services, solutions and support - and in the IT industry that's a lifetime!
In fact, between us, our qualified team of consultants, project managers, installers and engineers have over seventy-five years of experience in providing infrastructure, data and voice solutions.Not only that but we're probably one of the hardest working companies in Madison, WI: our service team is at your beck and call 24x7x365 - and we don't charge extortionate rates for that support either.
In fact, between us, our qualified team of consultants, project managers, installers and engineers have over seventy-five years of experience in providing infrastructure, data and voice solutions.Not only that but we're probably one of the hardest working companies in Madison, WI: our service team is at your beck and call 24x7x365 - and we don't charge extortionate rates for that support either.
Company
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Following in the footsteps of many great startups, DirectNetworks, Inc. began in 1999 out of a second-story Madison apartment. With brisk sales and steady growth, DirectNetworks outgrew its humble roots. In 2005, DirectNetworks renovated a Beltline warehouse into a new high-tech facility designed to provide top-of-the-line IT solutions to its small-to-medium-sized business clients and space for its growing number of employees.
Support
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At DirectNetworks we take support seriously; after all, it is our job. Our remote help desk is available 24 hours a day, 365 days of the year; with backup from onsite engineers, we ensure that a problem surfacing on a Sunday won't have to wait until Monday morning. We pride ourselves on maintaining the best uptime track record in the area.
Managed IT Services
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If you currently have a break/fix contract with your IT guy, he's relying on your IT giving you trouble so that he can get paid everytime something goes wrong. So the question is, how can you really depend on him to proactively keep your network and computers running smoothly? Imagine how much easier life would be if your IT wasn't constantly causing you problems.
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