Business Details
22 Years
experience
Your Trusted Partner for Pool Replastering & Remodeling Services
GM Pools is a family-owned business with over 30 years of construction industry experience, established in 2004 to specialize in premium pool replastering, remodeling, and repair services. Our proprietary hydro demo preparation process utilizes 40,000 PSI water jetting technology to create superior anchor patterns, ensuring long-lasting plaster adhesion that exceeds industry standards. We stand behind our work with a 10-year bond warranty, the only such guarantee in North Texas. Our team of certified professionals maintains active memberships in leading industry organizations including the National Plasterers Council and Association of Pool & Spa Professionals.We serve residential and commercial clients across the DFW Metroplex, prioritizing transparent communication and quality control throughout every project phase. Our expertise extends to tile and coping installations, custom stonework, and deck overlay systems, with a commitment to educating clients through monthly pool maintenance classes. With both owners directly involved in daily operations, we combine technical excellence with personalized service to deliver durable, aesthetically superior pool solutions.
Services
Pool Replastering
Pool Remodeling
Tile Installations
Hydro Demo Prep
10-Year Warranty
Details
- Year established: 2004
Highlights and features
- We utilize proprietary hydro demo technology with 40,000 PSI water jetting for superior plaster adhesion
- We offer the industry's only 10-year bond warranty on replastering services
- Our owners serve on NPC technical and leadership committees, demonstrating industry leadership
- We maintain active memberships in 6 leading pool and concrete industry organizations
- We provide free monthly pool maintenance education classes for homeowners
Associations and certifications
- National Plasterers Council (NPC)
- Association of Pool and Spa Professionals (APSP)
- International Concrete Repair Institute (ICRI)
- Water Jet Technology Association (WJTA)
- American Shotcrete Association (ASA)
- American Concrete Institute (ACI)
What people say
Impeccable work
Outstanding customer service
10-year warranty
Highly responsive
Professional crews
Services
Pool Replastering
Our pool replastering service utilizes proprietary hydro demo technology with 40,000 PSI water jetting to remove old plaster layers and create optimal surface profiles. This advanced preparation ensures superior adhesion for new finishes like quartz or traditional plaster, backed by our industry-exclusive 10-year bond warranty. Our process eliminates hollow spots and guarantees lasting durability for both residential and commercial pools.
Pool Remodeling
We specialize in comprehensive pool remodeling that addresses structural issues while enhancing aesthetics. Services include tile and coping replacement, deck overlay systems, and custom stonework installations. Our team handles complete renovations from outdated finishes to modern upgrades, ensuring all work meets current safety standards while maintaining the pool's original integrity through proven construction techniques.
Tile Installations
Our tile installation service focuses on preventing common failures through proper installation techniques. We use brown coat applications to ensure level surfaces and watertight seals for waterline tile bands. This prevents leaks and maintains alignment between tiles, addressing typical issues caused by improper installation methods used by less experienced contractors in the Dallas-Fort Worth area.
Hydro Demo Prep
Our hydro demo preparation process employs high-pressure water jetting technology to remove multiple plaster layers and contaminants. This method creates superior anchor patterns without using acid or bond coats, ensuring proper adhesion for new finishes. The process works three times faster than traditional sandblasting while maintaining surface integrity for long-lasting results.
Pool Maintenance Classes
We offer monthly pool maintenance classes teaching proper water chemistry management. The one-hour sessions cover pH balance, alkalinity, calcium levels, and chemical application techniques. Participants learn to use test kits effectively and maintain optimal water conditions to protect plaster finishes, directly addressing common causes of premature plaster deterioration in residential pools.
People
Greg Musgrove
Field Supervisor
Greg Musgrove oversees all construction operations at GM Pools, bringing extensive industry experience and technical expertise to ensure quality control on every project. He serves on multiple National Plasterers Council committees and chairs the organization's board, demonstrating leadership in pool construction standards.
Jamey Musgrove
Sales & Office Manager
Jamey Musgrove manages sales and administrative operations at GM Pools, leveraging deep local market knowledge to coordinate client consultations and project scheduling. With extensive experience in pool remodeling sales across the DFW Metroplex, she ensures seamless communication between clients and field teams.
Questions
What makes GM Pools' replastering process different?
Our proprietary hydro demo process uses 40,000 PSI water jetting to create superior anchor patterns without acid or bond coats, ensuring better adhesion and longer-lasting results than traditional methods.
Do you offer warranties on your pool services?
Yes, we provide a 10-year bond warranty on replastering services when our hydro demo preparation process is used on original plaster layers, the longest guarantee in the North Texas market.
What areas do you serve?
We serve the entire DFW Metroplex including Dallas, Fort Worth, Arlington, Carrollton, Plano, Frisco, Lewisville, and Denton, with specialized knowledge of local construction requirements.
Can you repair existing pool plaster issues?
Yes, we handle all plaster repairs using advanced crack repair methods and hydro demo technology to address hollow spots, debonding, and other common plaster failures effectively.
Do you offer pool maintenance education?
We provide monthly pool maintenance classes covering water chemistry management, test kit usage, and chemical application techniques to help homeowners protect their pool investments.
Are your technicians certified?
Our team includes members certified through industry organizations like the National Plasterers Council and Association of Pool & Spa Professionals, with owners serving on technical advisory committees.
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Reviews (5)
Jim Mattingly
Nov 28, 2021
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G&Bs work on my pool this past summer was very poor quality. They have been completely unresponsive to my concerns and unwilling to meet with me to address numerous problems. In October they told my GC they could not meet until November. In November they told my GC the problems were due to the pool chemical balance and would not meet with me. Problems included breaking the auto-fill valve, leaving the spa drains capped off making the spa unusable, broken and uneven tiles as well as very poor plaster work. My GC has now brought in another contractor to address numerous issues left behind by G
Rachael Piper
Dec 21, 2020
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Terrible. Total nightmare. Would NOT recommend G&B Tile & Plaster. My project cost almost twice as much as what was quoted and took 4x as long as estimated to complete (12 weeks instead of 3). However, that wasn't nearly the worst part. How I was treated by the owners and office staff was despicable . They crossed the line from bad customer service to downright rude and disrespectful. I could give you the long list of grievances, etc. but you can tell from the other reviews they don't take any ownership or try to make things right. Once they were out of the picture the rest of my backyard renovation
Peter Luo
Jan 03, 2020
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Scope: Tile, coping, skimmer, repair after hydro demo, and re-plaster.
Timeline: Water drained on Mar 27, plaster on Jun 8th, startup on Jun 11th, skimmer repair on Jun 27th. It rained slightly more in May, but my coworkers new pool was completed before me. So, Im not sure if 3 months for a remodeling is a reasonable timeframe. Concerned about the skimmer still leaking for 3 weeks before they finally put poly around it.
Quality: Hit or miss mainly due to lack of attention to detail and it doesnt seem they care about the customers. Plaster has questionable quality with 4 discoloration
Timeline: Water drained on Mar 27, plaster on Jun 8th, startup on Jun 11th, skimmer repair on Jun 27th. It rained slightly more in May, but my coworkers new pool was completed before me. So, Im not sure if 3 months for a remodeling is a reasonable timeframe. Concerned about the skimmer still leaking for 3 weeks before they finally put poly around it.
Quality: Hit or miss mainly due to lack of attention to detail and it doesnt seem they care about the customers. Plaster has questionable quality with 4 discoloration
Adrian L.
Jul 24, 2019
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I'll have to say I was a little hesitant after reading the previous reviews but we decided to go with G&B and couldn't be happier. They kept great communication throughout the process which was appreciated. I would get email updates when work was scheduled to be done. Thanks G&B for making our pool beautiful again. Pic attached
Brian Wiggins
Nov 26, 2018
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What a great company. From the quote to completion. Very knowledgeable, answered all my crazy questions, even the same ones I asked over and over. Very professional. Pleasure to work with. My pool looks incredible. Would def recommend.
