Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Solutions
Founded in 1985, Cycrest Systems has established itself as a premier IT services provider in the Inland Northwest. Our 'One Call Total Service' approach delivers comprehensive technology solutions tailored to businesses across Spokane, Eastern Washington, and Western Montana. With over 35 years of experience, we specialize in managed IT services, network security, cloud computing, and compliance solutions for industries including healthcare, legal, construction, and government sectors. Our team of certified professionals combines deep technical expertise with personalized service to ensure stable, secure, and productive technology environments. We maintain industry-specific certifications in HIPAA, HITECH, PCI-DSS, CMMC, and SOX compliance, supported by partnerships with leading technology providers. Our proactive monitoring systems and 24/7 support ensure minimal downtime while our consultative approach helps clients navigate complex regulatory requirements.Through continuous innovation and adherence to best practices, we empower organizations to focus on core business activities while we handle their technology infrastructure. Our commitment to community extends to offering discounted services for local nonprofits, demonstrating our dedication beyond technical excellence. With multiple support options including outsourced IT departments, backup support for in-house teams, and on-site personnel placement, we provide flexible solutions that scale with business needs. Our proven track record of long-term client relationships reflects our core values of trust, responsibility, and unwavering support in every technology partnership.
Services
Managed IT Services
Network Security
Cloud Computing
VoIP Phone Systems
Backup & Recovery
Compliance Auditing
Details
- Year established: 1985
Highlights and features
- 35+ years of proven IT expertise in the Inland Northwest
- 24/7 proactive system monitoring and security updates
- Industry-specific compliance certifications for healthcare, finance, and government sectors
- Customized IT solutions for businesses of all sizes
- Award-winning customer service with same-day response guarantees
Associations and certifications
- HIPAA
- HITECH
- PCI-DSS
- CMMC
- SOX
What people say
Excellent service
Quick response times
Knowledgeable staff
Proactive security measures
Reliable systems
Services
Managed IT Services
Our comprehensive managed IT services provide businesses with a complete outsourced technology department. With 24/7 monitoring, proactive maintenance, and rapid response times, we ensure maximum uptime and system performance. Our team handles everything from network management to cybersecurity, allowing organizations to focus on core business operations while we maintain their technology infrastructure.
Network Security
We implement multi-layered security solutions including firewalls, intrusion detection, and encryption to protect against cyber threats. Our security assessments identify vulnerabilities while continuous monitoring ensures real-time threat detection. Compliance-focused implementations help healthcare, legal, and financial institutions meet regulatory requirements while maintaining robust network defenses.
Cloud Computing
Our cloud services offer scalable infrastructure with hybrid and full-cloud deployment options. We provide secure cloud migration, management, and support for platforms including AWS and Microsoft Azure. With flexible pricing models and 99.9% uptime guarantees, businesses benefit from reliable access to critical applications and data from any location.
VoIP Phone Systems
We deliver advanced VoIP solutions with features like video conferencing, mobile integration, and call analytics. Our systems support both cloud-based and on-premise deployments with seamless scalability. Businesses reduce communication costs by up to 60% while gaining enterprise-grade features and disaster recovery capabilities.
Backup & Recovery
Our hybrid backup solutions combine local and cloud storage for rapid data recovery. With automated daily backups and encrypted offsite storage, we ensure business continuity in case of system failures. Healthcare providers benefit from HIPAA-compliant backup solutions while manufacturers receive 24/7 recovery support for critical operations.
Questions
What IT services does Cycrest Systems Systems offer?
We provide managed IT services, network security, cloud computing, VoIP phone systems, data backup/recovery, and compliance solutions for healthcare, legal, government, and other industries.
Do you support businesses outside Spokane?
Yes, we serve clients throughout Eastern Washington, Western Montana, and northern Idaho with both on-site and remote support options.
How do you handle emergency IT issues?
We offer 24/7 emergency support with rapid response times for critical system failures and security incidents.
Are you HIPAA compliant?
Yes, we specialize in HIPAA-compliant IT solutions for healthcare providers, including secure data storage and transmission protocols.
Can you support existing IT infrastructure?
We offer backup support for in-house IT teams, including project assistance, advanced troubleshooting, and technology upgrades.
What sets Cycrest Systems apart from other IT providers?
Our 35+ years of local experience, industry-specific expertise, and personalized service approach create lasting technology partnerships that drive business success.
Reviews (7)
Wilder Dentistry - Spokane Valley
Sep 01, 2021
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I have been working with Cycrest Systems over the span of 16 years and have always been satisfied with their service. They are extremely knowledgeable with the ever advancing and fast moving technology environment we live in. Whenever we need honest advice, we can count on them to deliver. Their service technicians are kind and attentive listeners. If there is an issue that cannot be addressed remotely, they will promptly schedule a visit. They also communicate well with each other and keep very detailed notes as to your technical issues, so if there is a repetitive issue they research and then
Joyce Lockard
Aug 28, 2021
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Cycrest Systems and their staff are a wonderful IT Partner to have for our credit union. They are prompt, organized and most importantly, SECURE. They stay on top of the most recent virus protections and notify their clients personally to let them know what is going on in the IT industry. Their employees are all respectful and patient with our credit union staff, even with the simplest of tasks. We are grateful to have Cycrest and look forward to many years of partnership.
Elizabeth Hernandez
Aug 25, 2021
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We have worked with Cycrest for 14 years and in that time, they have always been there when we needed them. They helped us set up our original network and they continue to provide assistance whenever we need it. Their staff are always professional yet friendly. They are always willing to answer any tech questions we might have. Cycrest even helped us move all our computers to our new location and they made sure our new building had the capablities we needed to run all of our equipment. If you are a business looking for an IT company, look no further than Cycrest.
Angela Schwald
Aug 17, 2021
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Positive:Professionalism,Responsiveness
Cycrest has done an amazing job for our company in handling all of our IT needs. I highly recommend them for any and all of your IT concerns.
Cycrest has done an amazing job for our company in handling all of our IT needs. I highly recommend them for any and all of your IT concerns.
Debra Grube
May 04, 2021
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From the engineers and technicians to those working in the office, Cycrest Systems has helped us in countless ways. For the past six years, Cycrest has been working alongside us to update our network and computers, find solutions to problems, and keep our computer and sound systems running well. Their knowledgeable engineers explain technological terms in an easy-to-understand manner and are always courteous. We have given a lot of challenges to Cycrest and they respond quickly and thoroughly. Cycrest is a valuable part of our work and we would highly recommend them to anyone needing quality technology
Jim Johnston
Feb 25, 2021
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We have been with Cycrest for over 13 years. I have found them to be very responsive to our company needs. We have over 45 employees that need IT support and have found the crew at Cycrest to fill that need. If they don't have an answer right off the bat, they will find one. Never had an issue with their service from the time they answer the phone to the the completion of a project. If more stars could be given I would. Great job team.
Kim Moran
Feb 23, 2021
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We couldn't be happier with the team at Cycrest. The technicians are incredibly friendly, SMART, responsive and overall AMAZING. We love working with everyone at Cycrest, the reception, billing, service notifications, response times, and engineers are the best. Over our 5 year relationship the consistency of the entire experience has been 5 stars!
