Business Details
Your Trusted Laundromat in Carlsbad, NM
The Laundry Basket has been serving Carlsbad and surrounding communities for many years, offering comprehensive laundry solutions tailored to both residential and commercial needs. Founded on principles of reliability and community service, our team prioritizes convenience through services like same-day wash and fold, 7-day pickup and delivery, and specialized commercial laundry for hotels, medical offices, and restaurants. Our facility features 33 high-efficiency washers and bilingual attendants to ensure seamless service.With flexible pricing, vending amenities, and a commitment to maintaining a clean, accessible environment, we aim to simplify laundry for busy households and businesses alike. Our owners, Riley and Kelan Neatherlin, bring a personal touch to operations, emphasizing affordability and customer satisfaction as a family-run enterprise.
Services
Wash & Fold
Pickup & Delivery
Commercial Laundry
Self-Service Laundry
Iron & Pressing
Highlights and features
- We offer 7-day laundry pickup and delivery service with flexible scheduling.
- Our facility features 33 high-efficiency washers up to 40 pounds capacity.
- We serve businesses with tailored commercial laundry solutions for hotels and medical offices.
- Bilingual English/Spanish attendants ensure clear communication and assistance.
- Our pricing includes transparent rates with no hidden fees or surcharges.
What people say
Very clean facility
Reasonably priced machines
Helpful attendants
Always enough machines
Kind owners
Services
Wash & Fold
Our wash and fold service provides next-day or same-day laundry processing with sorting and folding. Customers enjoy customizable options like hanger use and detergent preferences. Pricing starts at $1.25 per pound with a $18 minimum order.
Pickup & Delivery
We offer 7-day laundry pickup and delivery with rates starting at $1.50 per pound. Same-day service is available if laundry is ready by 10:00 AM. This service includes sorting, washing, drying, and folding delivered directly to your doorstep.
Commercial Laundry
Tailored commercial laundry solutions serve hotels, medical offices, restaurants, and spas. We handle linens, uniforms, and towels with customizable pickup schedules and volume-based pricing to support business operations efficiently.
Self-Service Laundry
Our self-service laundromat features 33 high-efficiency washers (2040 lb capacities) and 34 dryers. Machines accept quarters only, with change machines and an ATM onsite. Folding tables and seating ensure a comfortable experience during operating hours.
Iron & Pressing
Professional ironing and starching services handle shirts, pants, and specialty items. Options include light or heavy starch application. Pricing starts at $3.00 per item, with next-day turnaround available Monday through Saturday.
People
Riley Neatherlin
Owner
Riley Neatherlin co-owns The Laundry Basket with Kelan Neatherlin, bringing a focus on community service and operational efficiency to the business since 2021.
Kelan Neatherlin
Owner
Kelan Neatherlin co-owns The Laundry Basket with Riley Neatherlin, applying family-oriented values to create a convenient, customer-focused laundry experience for Carlsbad residents.
Questions
What services does The Laundry Basket offer?
We provide wash and fold, pickup/delivery, self-service laundry, commercial laundry, and ironing services for residential and business customers.
What are your operating hours?
We're open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 7:30 AM to 6:30 PM.
Do you offer pickup and delivery service?
Yes, we offer 7-day laundry pickup and delivery service starting at $1.50 per pound with same-day options available.
What payment methods do you accept?
Our self-service machines accept quarters only, but we have change machines and an ATM onsite for your convenience.
How much does wash and fold service cost?
Our wash and fold service starts at $1.25 per pound with a $18 minimum order, and same-day service available for $2.00 per pound.
Do you serve commercial clients?
Yes, we provide commercial laundry services for hotels, medical offices, restaurants, and other businesses with customizable solutions.
Reviews (6)
Maria Rubio
Nov 25, 2021
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Love never busy when I go. Just need to be mindful of what washers and dryers you use so that you won't ruin your clothes. They have washers and dryers that are marked for those who work in the oil industry.
Nora M.
Jun 10, 2021
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I havent been to a laundry mat since I was a child, since moving to Carlsbad there weren't many laundry mats to choose from but this one in my option has been the best, your laundry actual comes out CLEAN the washers are very good, the dryers are pretty quick. The place is a bit run down but your there to do laundry not have a 5 star meal. Two thumbs up for their business.
Craig
Mar 17, 2021
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First time going to a laundry mat in many years. Good waiting area, clean bathroom, clean space overall and what you would expect from any good business. Like any other Change station and vending machines available for laundry product or snack.
Amber C.
Oct 22, 2020
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Great place to do your laundry. The dryers are actually super fast. I only spent $1.25 per dryer and all the loads were dry when they finished. The washers are a little more but no more than most laundromats. 5 loads were washed and dried for a little less than $20.
Tiger Fan
Oct 09, 2019
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Used the drop off service. They will do special requests like hang dry, separating colors and ironing. They offer pick up and delivery. Down side, they lost my clothes for 2 weeks and are very very busy. Plan on a full week turn around.
Maria Zeuqsav
Aug 21, 2019
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I want to say I read some of the negative as well as the positive ratings listed. My experience has always been great. The staff is friendly and work very hard. I will say to some who have thought the place was messy, if you really pay attention to the root of it, there are a some customers that just dont care about the mess they make. I often have seen the attendant clean, not just the floors but the washers, chairs and table tops. Sometimes you just cant help how sloppy some customers can be. Prices are the best in town.