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RCU Auto Services RCU Auto Services
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Business Details
22 Years
experience
Your Trusted Auto Dealers in Santa Rosa, CA
RCU Auto Services has been dedicated to transforming the vehicle purchasing experience since 2004. We prioritize customer satisfaction by offering a wide selection of pre-owned and new vehicles, all backed by our Peace of Mind Promise, which includes a 90-day/4,000-mile warranty and an 8-day exchange policy. Our team is committed to providing personalized service, ensuring every customer finds the vehicle that meets their needs without pressure or hassle. We extend our expertise to financing solutions, including the New Start program, designed to assist those rebuilding credit. Our virtual sales options and at-home delivery services reflect our adaptability to modern consumer preferences.

With a focus on transparency and trust, we handle trade-ins, fleet services, and insurance through our subsidiary, RCU Insurance Services. Our testimonials highlight decades of positive client experiences, underscoring our dedication to exceptional service. Located in Santa Rosa, California, we serve both local and remote customers with the same level of care. Our streamlined procurement process and competitive pricing make us a reliable choice for individual and commercial vehicle needs. By combining industry expertise with innovative solutions, we aim to redefine automotive retail for every client.
Services
Online Car Buying Vehicle Sales Financing Solutions Insurance Services Fleet Sales
Details
  • Year established: 2004
Highlights and features
  • We offer a 90-day/4,000-mile warranty on pre-owned vehicles.
  • Our team provides personalized service with no-pressure sales.
  • We handle trade-ins and fleet services for all customer needs.
  • Our Peace of Mind Promise includes at-home delivery options.
  • We operate with full transparency and no hidden fees.
What people say
No-pressure sales Quick delivery Fair pricing Excellent service Transparent process
Update Listing
Services
Online Car Buying
Our 100% online car buying process offers instant pricing, home delivery, and no-hassle transactions. Customers can browse inventory, get pre-approved, and complete purchases remotely. This service caters to tech-savvy buyers seeking convenience without compromising on quality or support.
Vehicle Financing
We provide new and used auto loans with flexible terms, including the New Start program for credit rebuilding. Our financing experts help customers secure competitive rates. This service addresses diverse financial situations while maintaining transparency throughout the approval process.
Insurance Services
RCU Insurance Services offers tailored protection plans, including mechanical breakdown and GAP insurance. Our team compares rates across carriers to find optimal coverage. This service ensures comprehensive protection while maintaining affordability for vehicle owners.
Fleet Sales
We deliver customized fleet solutions with competitive pricing and streamlined procurement. Businesses receive expert guidance for single or bulk vehicle acquisitions. This service supports commercial clients' operational needs through efficient, scalable automotive solutions.
Trade-In Appraisals
Our transparent trade-in process provides fair market value assessments with no negotiation required. Customers can sell vehicles outright or apply equity toward new purchases. This service simplifies asset transitions while ensuring competitive returns.
Questions
Can I buy a car entirely online?
Yes, our 100% online process includes vehicle selection, financing, and home delivery with no in-person visits required.
What financing options are available?
We offer traditional auto loans, the New Start program for credit rebuilding, and competitive financing through Redwood Credit Union.
Do you accept trade-ins?
Yes, we provide fair market value appraisals for trade-ins with no obligation to purchase a vehicle.
What are your business hours?
Showroom: Mon-Fri 10am-6pm, Sat 10am-5pm, Sun 12pm-3pm. Virtual sales available daily 9am-6pm.
Is financing guaranteed?
Financing approval depends on creditworthiness, but our New Start program offers options for those rebuilding credit.
What warranty coverage is included?
Pre-owned vehicles include a 90-day/4,000-mile warranty under our Peace of Mind Promise.
Reviews (5)
Mark W.
Aug 10, 2021 Report
Ok so I bought a mini van from RCU auto and loved it! Now it's time to trade it in and RCU offers me $12.5 k for it and I almost took it and I'd have to write a check since I owed $14 k. So I told my husband and he said try CarMax to sell our mini van. Went on Car Max website entered my van info and they said $16,800.00 sure enough that's what I got from CarMax. RCU is crazy low in buying cars, stay away.
Jay B.
May 06, 2021 Report
My Wife and i sold our car here and we had the pleasure of working with Rodney at the auto service lot . He did a fantastic job helping us and making our experience great. We appreciate you!!
Mike D.
Aug 10, 2020 Report
I've bought and sold a lot of cars over the years and have worked with a wide range of dealers. This has by far been the best experience I've had with any automotive dealer. I had the pleasure of working with Joel Fine and the GM Tom Ausdenmoore, both of them were extremely responsive and easy to work with. In particular, the post sale support was OUTSTANDING. Since they are not limited to just what they have on their lot, I will absolutely be working with them for future purchases. They are well over 100 miles away from my home...but they have earned my business hands down.
Kathryn Gruenthal
Oct 03, 2019 Report
The process was so easy and stress free that, even though I live 3+ hours away, I'll shop there the next time I need a car. All questions were answered patiently and in detail. Nothing was rushed. Loved the experience. Very low key.
Stephane P.
Jul 21, 2019 Report
Noah Cron made the experience of buying that new car as hassle free and amazing as it can be ! I would recommend this place for your next car any time, and will probably do it again when my teenage kids move on to become adults and buy their own cars ;)

Awesome service, thank you for the experience !