Business Details
42 Years
experience
Emergency
services
Expert Chimney & Fireplace Services NC
Clean Sweep The Fireplace Shop The Fireplace Shop has been serving Western North Carolina since 1984, delivering expert chimney and fireplace solutions with a commitment to safety and customer satisfaction. Our team of certified technicians utilizes state-of-the-art equipment to perform comprehensive inspections, precision repairs, and thorough chimney sweeping for both residential and commercial properties. With over three decades of experience, we've expanded our expertise to include fireplace sales, outdoor living installations, and ventilation services while maintaining our reputation for reliability and technical excellence.Our NFPA-accredited inspections and CSIA-certified professionals ensure every job meets the highest industry standards. We prioritize transparent communication, offering easy scheduling and zero-mess service that allows clients to focus on what matters most to them. Backed by Super Service Awards and a legacy of trust, we continue evolving our offerings to meet modern heating and outdoor living needs while upholding the values established at our founding.
Services
Chimney Inspections
Chimney Repairs
Chimney Sweeping
Fireplace Sales
Outdoor Living
Wood Stoves
Gas Inserts
Pellet Stoves
Fireplace Accessories
Emergency Service
Details
- Year established: 1984
Highlights and features
- Certified technicians with 30+ years of combined industry experience
- State-of-the-art chimney video inspection technology
- Licensed, bonded, and insured for complete client protection
- Emergency repair services available 7 days a week
- NFPA-accredited inspection processes ensuring code compliance
Associations and certifications
- USFA
- NFPA
- NFI
- CSIA
What people say
Knowledgeable and courteous
Efficient and friendly
Went above and beyond
Zero mess service
Emergency repair availability
Services
Chimney Inspections
Our certified technicians perform Level 1-3 chimney inspections using advanced video technology to identify structural issues and blockages. Regular inspections prevent fire hazards and costly repairs while ensuring proper ventilation. We follow NFPA standards for residential and commercial properties.
Chimney Sweeping
Professional chimney sweeping removes creosote buildup and debris using specialized equipment that guarantees complete flue system cleaning. Our zero-mess process protects interiors while improving fireplace efficiency and reducing fire risks through thorough smoke chamber maintenance.
Fireplace Sales
We offer premium gas, wood, and pellet fireplaces from top manufacturers with expert installation services. Our showroom features complete heating solutions including inserts, stoves, and outdoor fireplaces. Certified technicians ensure proper setup meeting all safety codes and efficiency standards.
Chimney Repairs
Our team handles all chimney repair needs including masonry work, relining, and waterproofing. We address water damage, cracked liners, and structural issues using industry-approved materials. Emergency repair services restore functionality while preventing further property damage.
Outdoor Living
We design and install outdoor living spaces featuring gas fire pits, grills, and custom fireplaces. Our specialists create functional entertainment areas with premium products from trusted brands. Services include layout planning, product selection, and professional installation for durable outdoor kitchens and gathering spaces.
People
Patrick Tinsley
Co-Owner/Service Manager
With management experience and hands-on training, Patrick oversees daily operations while leveraging his aviation and culinary background for unique problem-solving approaches in service delivery.
Alex Tinsley
Co-Owner/Sales Manager
Bringing years of industry relationships and sales expertise, Alex manages product offerings and client consultations, focusing on matching customers with optimal heating and outdoor living solutions.
Questions
What chimney services do you offer?
We provide complete chimney care including inspections (Levels 1-3), sweeping, repairs, relining, waterproofing, and emergency services for residential and commercial properties.
Are your technicians certified?
Yes, all our chimney professionals hold industry certifications from CSIA, NFI, and NFPA with regular continuing education to maintain technical excellence.
Do you sell fireplace products?
Our showroom features gas, wood, and pellet fireplaces, stoves, and inserts from top manufacturers, with expert installation and venting services available.
What outdoor living products are available?
We offer gas fire pits, outdoor kitchens, grills from Fire Magic and Summerset, and complete patio heating solutions with professional design and installation.
Do you provide emergency repairs?
Yes, we offer 24/7 emergency service for urgent chimney and fireplace issues with rapid response times to address safety concerns.
How often should chimneys be inspected?
The NFPA recommends annual inspections, with more frequent checks advised for heavy usage or after severe weather events that might affect chimney integrity.
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Reviews (5)
Dan Yearick
Dec 25, 2021
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Purchased our pellet stove form Albert's three years ago. My experience with this company and its employees has been excellent from the beginning. Customer service after the sale continues to be exemplary. I recommend them implicitly.
Lloyd Berger
Oct 24, 2021
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They came out and did an inspection and Sandy will not return calls/emails to do the recommended work. Seems like others have had the same communication issues.
Ron Rosenzweig
Feb 04, 2021
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We established an appointment with Sandy to meet in the store's showroom in Waynesville. We had a very productive meeting and we set a date for one of their field service men to visit our home and establish a budget to install a gas wood style decorative heating stove. The gentleman arrived on time, was very friendly, he took measurements and photographs of the existing wood burning stove and even climbed the roof to inspect the chimney and flue pipe. We thought this company was going to be the answer to our quest to install a gas heater. This is where it all fell apart. No follow up. We have
Melanie Batchelor
Oct 14, 2020
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I am a patient person and often times "let things go", but after installation of my wood stove/chimney pipe wasn't done correctly and could have been very dangerous, I felt it neccessary to comment. Aside from the safety issue, this store took 8 months to complete my job, they lacked in communication and overall had very poor customer service. I would not recommend that anyone use them.
Greg Hoover
Sep 08, 2020
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Very disappointed. I have tried and tried to get them to install a woodstove at my house. I contacted them on March 6th. Finally they sent someone out to take measurements and assess the project on July 21st. After that I couldn't get anyone to return calls or emails. In mid-August they responded and on Sept. 2nd they said they would get a quote out to me ASAP. Today is November 7th and I still haven't heard from them! I tried my best to keep using local businesses but they just don't seem to want the business. 8 months and still not even a quote.
