Business Details
Your Trusted Local Pharmacy in Johnson City, TN
West Towne Pharmacy is dedicated to providing personalized, community-focused pharmacy services. Our team of experienced pharmacists and technicians prioritizes patient care through comprehensive medication management, free delivery services, and specialized programs like medication synchronization. We offer compounding solutions, immunizations, and point-of-care testing while maintaining a commitment to accessibility and convenience through online refills and drive-thru access. Our staff builds lasting relationships with patients, emphasizing education and tailored healthcare solutions.With over 20 years of combined experience among key team members, we ensure reliable service backed by modern pharmacy practices. Our facility in Johnson City, TN, serves as a trusted resource for medication disposal, medical supplies, and wellness programs. We maintain transparency in operations while adapting to evolving patient needs through technology like multi-dose packaging systems. Our leadership team brings both academic credentials and hands-on expertise in retail, hospital, and independent pharmacy settings.
Services
Prescription Refills
Free Delivery
Immunizations
Medication Synchronization
Compounding Services
Medical Supplies
Point-of-Care Testing
Medication Disposal
Highlights and features
- We provide free monthly prescription delivery to Johnson City residents
- Our pharmacists offer personalized medication synchronization programs
- We specialize in compounding solutions for unique patient needs
- Our team includes pharmacists with hospital and retail experience
- We offer point-of-care testing with rapid results available
What people say
Knowledgeable and kind staff
Great selection of products
Hometown care
Wonderful environment
Services
Free Prescription Delivery
We provide complimentary monthly delivery of maintenance medications and new prescriptions directly to patients' homes in Johnson City. Our delivery team ensures timely medication access without compromising quality control. This service eliminates transportation barriers while maintaining medication safety standards.
Compounded Medications
Our compounding pharmacy creates customized medication formulations to meet specific patient requirements. We modify strengths, forms, and ingredients in collaboration with prescribers. This service addresses needs unmet by commercially available medications while maintaining strict compounding protocols.
Medication Synchronization
Our medication synchronization program coordinates refill schedules for multiple prescriptions. Patients receive all medications at one time through coordinated provider communication. This improves adherence while simplifying medication management through organized monthly pickups or deliveries.
Immunization Services
We administer seasonal flu, COVID-19, RSV, pneumonia, shingles, and Tdap vaccines. Our immunization program includes travel vaccines and personalized vaccine consultations. Our pharmacists follow CDC guidelines to ensure proper storage, administration, and documentation.
Medical Supplies
Our medical supply department offers hearing aids, mobility aids, diabetic footwear, and bath safety equipment. We provide product demonstrations and fitting assistance for items like compression stockings and power recliners. Our inventory focuses on quality-of-life enhancing medical equipment.
People
Kristen Archibald
Owner
Dr. Archibald, a 2019 ETSU graduate, transitioned from clinical director to pharmacy owner. She specializes in community pharmacy operations and patient-provider communication. Her leadership focuses on personalized healthcare solutions while managing daily pharmacy workflow.
Evin Hughes
Pharmacy Manager
Dr. Hughes joined West Towne Pharmacy after graduating from ETSU in 2023. She emphasizes patient-centered care and medication education. Her management approach combines recent academic training with practical community pharmacy experience.
Genia Whitehead
Retail Manager
With over 20 years in pharmacy operations, Ms. Whitehead brings extensive retail management experience. She oversees daily retail operations and customer service standards. Her expertise includes integrating pharmacy workflow with patient care initiatives.
John Miles
Pharmacist
Dr. Miles, a 2024 addition, brings diverse experience from hospital, retail, and management pharmacy roles. He specializes in medication therapy management and patient counseling. His practice emphasizes accessible healthcare communication.
Trinity Crowe
Certified Pharmacy Technician
As a certified technician, Ms. Crowe focuses on medication packaging and patient support. She transitioned from corporate to independent pharmacy to enhance patient interaction. Her work emphasizes medication adherence solutions through personalized pill packs.
Questions
What are your pharmacy hours?
We're open Monday-Friday 9AM-6PM. Our drive-thru operates during these hours. We're closed weekends.
How can I refill prescriptions?
Refill options include our website, Rx Local app, or calling during business hours.
Do you offer medication delivery?
Yes, we provide free home delivery for maintenance medications and new prescriptions.
What insurance plans do you accept?
We accept most major insurance providers and assist Medicare beneficiaries with plan selection.
Can you transfer prescriptions?
Yes, complete our online transfer form and we'll handle the transfer process.
Do you offer medication packaging?
We provide free multi-dose packaging with tear-off packs sorted by dose time.
Reviews (4)
Pepper Dawson
Aug 29, 2021
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I love it at Princeton Drug store the prices are reasonable, the staff is so friendly and caring. They are also very time efficient no waiting for hours. I couldnt ask for a better pharmacy....
B. Shipley
Jun 03, 2021
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We have used Princeton Drug for many years, and will continue to use them. Love the hometown, friendly feel.
Kristin Byington
Jun 03, 2021
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I highly recommend this pharmacy its like an old town pharmacy, the ladies there are super sweet very helpful in anyway they can, always friendly couldnt ask for a better pharmacy staff.
J. P. Quinn
Dec 14, 2018
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I always get personalized treatment from the pharmacist, she is great at explaining my medications. They also work to get the best deal on prescriptions. It's much more of a family feel than chain pharmacies.
