Business Details
50+ Years
experience
Expert Water Treatment Solutions in Grand Rapids, MI
Gordon Water has been a trusted provider of water treatment solutions in West Michigan since 1973. As a family-owned business, we specialize in non-electric Kinetico water softeners, advanced filtration systems, PFAS solutions, and bottled water services. Our team of certified experts delivers tailored water quality improvements for residential and commercial clients across 13 counties. With four strategically located offices in Grand Rapids, Kalamazoo, Portage, and Rockford, we combine decades of technical expertise with personalized service. Our commitment to innovation is demonstrated through our partnership with Kinetico and exclusive distribution of Healthway Air Filtration Systems.We prioritize customer education through informative resources like our blog series on reverse osmosis technology and water quality solutions. Every service call includes comprehensive system testing and maintenance to ensure optimal performance. Our 50+ years of experience positions us as industry leaders in addressing regional water challenges. Client testimonials consistently highlight our technicians' professionalism and the measurable improvement in water quality. We maintain transparency in all operations, offering free water testing and customized recommendations without obligation.
Services
Water Softening
Reverse Osmosis Systems
Bottled Water Service
PFAS Contamination Solutions
Air Filtration Systems
Water Testing
Commercial Water Systems
Filter Maintenance
Salt Delivery
System Installation
Details
- Year established: 1973
Highlights and features
- Family-owned since 1973 with 50+ years of water treatment expertise
- Authorized Kinetico dealer with exclusive Healthway Air Filtration access
- Serves 13 West Michigan counties with 4 convenient service locations
- Technicians provide comprehensive system testing and maintenance
- Free water testing with personalized treatment recommendations
Associations and certifications
- Mike Holmes Approved
What people say
Professional and knowledgeable
Very helpful
Safe water
Conscientious service
Pleasant staff
Services
Water Softening
Our Kinetico water softeners eliminate mineral buildup using non-electric technology that adapts to household water usage patterns. This salt-based system extends appliance lifespan while improving water heater efficiency. Customers report softer skin and shinier dishes with reduced soap consumption.
Reverse Osmosis Systems
Advanced membrane technology removes 99.9% of dissolved solids and contaminants through multi-stage filtration. Pre-filters prevent membrane clogging while remineralization stages restore beneficial minerals. Commercial and residential systems provide continuous access to purified drinking water.
PFAS Solutions
Specialized filtration systems target per- and polyfluoroalkyl substances using activated carbon and ion exchange resins. Our certified technicians assess site-specific contamination levels to design effective treatment protocols that meet regulatory standards for safe drinking water.
Bottled Water Service
Purified bottled water delivered directly to homes and offices in eco-friendly reusable containers. Our scheduled delivery service includes dispenser maintenance and emergency stock reserves to ensure uninterrupted supply for residential and commercial clients.
Water Testing
Comprehensive water analysis identifies hardness levels, contaminant presence, and mineral composition using certified laboratory testing. Technicians provide detailed reports with actionable recommendations for system selection and maintenance optimization.
Questions
What water treatment services do you offer for homes?
We provide Kinetico water softeners, reverse osmosis systems, PFAS removal solutions, and bottled water delivery with professional installation and maintenance services.
Do you serve commercial businesses?
Yes, we offer customized water treatment systems for commercial applications including reverse osmosis units and bulk bottled water delivery programs.
How can I test my water quality?
Contact us for a free water test that analyzes hardness, contaminants, and mineral content using certified laboratory analysis.
What areas do you service?
We serve 13 counties in West Michigan with offices in Grand Rapids, Kalamazoo, Portage, and Rockford.
Are financing options available?
Discuss payment plans during your consultation as we occasionally offer seasonal financing promotions for system installations.
Do you provide emergency service?
Contact our main line for urgent water system issues - while we don't offer 24/7 emergency service, we prioritize prompt response during business hours.
Videos
Reviews (6)
Karsten & Allison Wimbush
Dec 07, 2021
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We are a couple months in now and have been extremely happy with the filtration and reverse osmosis system that was installed! There is absolutely no funny smell from our well water or iron staining! It tastes wonderful! We may need to get someone back out to check the connection on our fridge - the water output is quite slow now. But we are so happy with the decision to get it this system!
Chryse H.
Oct 20, 2021
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We recently purchased a Storm Iron Filter. Phil Miller was our salesperson. Phil was very knowledgeable about water filtration processing. There was no pressure to buy, he was courteous, informative and displayed a very good sense of humor. Our installation (Senior Service Technician) person was Tony Klimek. Tony was also very informative, courteous and good natured. He took great care in reviewing all his work with me and how it worked. He demonstrated an exceptional level of knowledge to where I felt I had purchased a good product and had good people backing it up.
Marty and Chris
Marty and Chris
Kat James
Sep 18, 2021
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I highly recommend Gordon Water Systems! Chad came out, tested my water, recommended, quoted an entire water softener & RO system and answered all my questions. Cam and his partner (sorry, I don't recall his name) removed the old system, installed the new system, explained how the system worked and answered all my questions. I'm very pleased Gordon Water Systems!!
Lori Nichols
Aug 30, 2021
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If you need help with stinky water or hard water, call Gordon Water Systems. I got quotes from several different companies and Gordon is by far the best choice. The technician that came to my house, Jeff Troutman, was awesome!! If you call Gordon, ask for him. He wasn't just a salesperson. He knows his products and understands the best way to help. He was kind, careful, and knowledgeable. He knew the answers to my questions. I felt like I was in good hands. He followed through on everything that he said he would. He answered emails and phone calls promptly. After installation, I called for an additional
Blake Miller
Aug 26, 2021
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Just had our new filtration system installed by Micah. He was very friendly and professional, taking the time to explain the system and answer any questions we had with a great attitude. We have appreciated the service and interactions we have had with Gordon Water Systems and our experience with Micah topped it off. Thank you for the great service.
Tim Wagner
Jun 26, 2021
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Just had a R/O drinking water system installed . Very pleased . Cam was very pleasant and knowledgeable . Much better system than we had before . Very clean installation ,much easier filter changes . We are very pleased .
