Business Details
39 Years
experience
Emergency
services
Your Trusted HVAC Experts in Douglasville
Since 1987, our family-owned business has served Metro Atlanta and surrounding areas within a 50-60 mile radius, establishing ourselves as trusted specialists in residential and commercial HVAC solutions. Under the leadership of owner-operator Ken Rutledge, we've grown into a company that combines decades of hands-on experience with family values to deliver exceptional service. As an Authorized Ruud Pro Partner Dealer, we specialize in Ruud residential heating and air conditioning equipment, ensuring our clients receive industry-leading products and expertise. Our commitment to quality is demonstrated through a 1-year warranty on all parts and labor, backed by over 30 years of continuous service to the community. We maintain active memberships with the Douglasville Chamber of Commerce and CAAG, reflecting our dedication to professional standards and local business networks.Our 24/7 emergency services ensure immediate assistance for urgent HVAC needs, while our preventive maintenance programs help extend system lifespans and prevent costly breakdowns. Our certified technicians handle everything from routine tune-ups to complex installations, serving both residential and commercial clients with equal proficiency. We take pride in our reputation for exceptional customer service, as evidenced by numerous client testimonials praising our attention to detail and work quality. Our service area includes Austell, Lithia Springs, Powder Springs, Mableton, Hiram, and Douglasville, covering all Metro Atlanta needs. Through consistent growth and unwavering commitment to excellence, we continue to provide reliable HVAC and appliance repair solutions that meet the evolving needs of our valued customers.
Services
Heating Repair
Air Conditioning
HVAC Maintenance
Appliance Repair
Emergency Service
Details
- Year established: 1987
Highlights and features
- Over 30 years of Metro Atlanta HVAC experience
- 24/7 emergency service availability
- Authorized Ruud Pro Partner Dealer status
- 1-year warranty on all parts and labor
- Locally owned with community-focused values
Associations and certifications
- Ruud Pro Partner Dealer
What people say
Amazing efficiency improvements
Job well done
Knowledgeable company
Great customer service
Quick response time
Services
Heating Repair
Our certified technicians provide comprehensive heating repair solutions for residential and commercial properties. We handle all makes and models, including specialized Ruud equipment expertise. Our services cover emergency repairs, routine maintenance, and system replacements to ensure optimal winter preparedness.
Air Conditioning
We offer complete air conditioning solutions including installation, repair, and maintenance of central systems, packaged units, and rooftop systems. Our technicians diagnose and resolve cooling issues efficiently, ensuring comfort during Georgia's hot summers while improving energy efficiency.
HVAC Maintenance
Our preventive maintenance programs include comprehensive system inspections, component adjustments, and efficiency optimizations. Regular maintenance extends equipment lifespan, prevents emergencies, and maintains manufacturer warranties through professional care.
Appliance Repair
We repair various home appliances with the same expertise applied to HVAC systems. Our technicians handle emergency repairs and maintenance for essential household equipment, ensuring minimal disruption to daily routines with prompt, reliable service.
Emergency Service
Our 24/7 emergency service provides immediate assistance for urgent HVAC failures. Trained technicians respond promptly to critical heating and cooling emergencies, offering same-day repairs to restore comfort and safety in residential and commercial settings.
People
Ken Rutledge
Owner/Operator
With over 30 years of HVAC industry experience, Ken Rutledge leads our family-owned business with a commitment to quality service and customer satisfaction. He oversees daily operations and technical standards.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and appliance repair services including emergency assistance, maintenance, and system installations for residential and commercial clients.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency HVAC services with prompt response times for urgent heating and cooling system failures.
Are financing options available?
Yes, we offer financing options for HVAC system replacements and major repairs to help customers manage essential home comfort investments.
What areas do you service?
We serve Douglasville and surrounding Metro Atlanta areas including Austell, Lithia Springs, Powder Springs, Mableton, and Hiram within a 50-60 mile radius.
What warranties do you provide?
We offer a 1-year warranty covering both parts and labor on all repair services performed by our certified technicians.
Are you Ruud equipment specialists?
Yes, we are an Authorized Ruud Pro Partner Dealer with specialized expertise in Ruud residential heating and air conditioning systems.
Reviews (6)
Colt Hamrick
Sep 22, 2021
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This whole company is TOP NOTCH! From their office staff to field techs to the owner Ken, everyone who we interacted with went above & beyond to make our experience with them stellar. We had a new unit with all the fancy fixins installed in a suite we're renting out & they were fast, friendly, & efficient the entire time. Ken truly cares about his employees, his customers, & his community. If you ever need AC work, don't go anywhere else!
Jeff Magee
Jan 11, 2021
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Ken and his team are awesome! They’ve installed a new AC unit and hot water heater in our home. His guys are knowledgeable and courteous. We couldn’t ask for better service.
Kyle Hollis
Dec 13, 2020
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Mike came out and diagnosed our 30 year old AC with a non repairable leak. So he quoted a new unit and we had it installed last week. The guys did a great job all the way around. Amazing how much more efficient our new AC is. Wouldnt use anyone else!
Connie Villanacci
Jun 25, 2020
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We have been using Douglasville Heating and Air for about 8 years for yearly maintenance. They have always been very helpful, even sending someone out on a July Sunday afternoon!! In February, we finally had to replace our 22 yr old unit. The cost was reasonable and what we expected. The guys were very professional. I always recommend Ken and his guys for any ac work.
Kishore K.
Jun 16, 2020
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Great job on fixing my a/c unit issue and reasonable price and way cheaper than big cooling and heating companies. As a bonus he also checked on my other unit and also blocked the leaks in furnace unit. Suggested other improvements for better airflow , they are a gem in customer service, my hats off to Patrick.
Sonya Bennett
Sep 10, 2019
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Kudos to Ken Rutledge, Todd and the whole crew for fixing our air on this 98 degree day. Had grandson coming and in a tizzy. Have known Ken and his company for over 25 years. Stand by their work and product. Wish everyone did. Thank you Ken and crew for helping us today😍
