Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Ann Arbor Since 1951
Indoor Comfort has been a trusted name in HVAC services since 1951, serving Ann Arbor and surrounding communities. Our team of licensed technicians specializes in heating, cooling, indoor air quality, and electrical systems, offering 24/7 emergency services to ensure year-round comfort. With decades of combined experience, we prioritize customer satisfaction through top-quality installations, comprehensive warranties, and personalized maintenance plans.Our commitment to excellence is reflected in our 5-star reviews, award-winning service, and long-standing relationships with multi-generational customers. We guarantee satisfaction through our 'No Lemon' replacement warranty, 10-year parts warranty, and 5-year labor warranty, backed by a team trained to deliver efficient, code-compliant solutions for residential needs.
Services
Heating Repair
AC Installation
Air Quality Systems
Generator Services
Electrical Panels
Details
- Year established: 1951
Highlights and features
- 24/7 emergency HVAC services available year-round
- Licensed technicians with decades of residential experience
- Satisfaction guaranteed through 'No Lemon' replacement warranty
- 10-year parts and 5-year labor warranties
- Award-winning service with 2365+ 5-star reviews
What people say
Professional and friendly service
Award-winning service
Military discounts
Free maintenance plans
24/7 emergency service
Services
HVAC Installation
Indoor Comfort specializes in complete HVAC system installations for residential properties. Our certified technicians handle furnace, air conditioner, and heat pump replacements with precision, ensuring energy efficiency and proper sizing for your home. We offer same-day installations and provide detailed explanations of system features, maintenance requirements, and warranty coverage to guarantee optimal performance and customer satisfaction.
Emergency Repairs
Our 24/7 emergency repair team responds promptly to HVAC crises at any hour. With fully equipped service vehicles and real-time diagnostics, we resolve heating and cooling failures quickly while maintaining safety standards. Customers receive transparent pricing estimates before work begins, ensuring no hidden costs during urgent service calls across Washtenaw County.
Air Quality Solutions
We improve indoor air quality through professional installation of air scrubbers, dehumidifiers, and ventilation systems. Our solutions target allergens, pollutants, and humidity imbalances while maintaining HVAC efficiency. Technicians perform comprehensive assessments to recommend customized filtration and purification systems that enhance comfort and health for homeowners with respiratory concerns.
Generator Installation
Indoor Comfort installs whole-home generators to protect against Michigan's weather-related power outages. We handle proper sizing, transfer switch installation, and fuel system connections for automatic backup power. Our team ensures code compliance and provides operational training, allowing homeowners to maintain essential functions during extended outages with minimal disruption.
Electrical Services
Our licensed electricians perform panel upgrades, EV charging station installations, and surge protection systems. We address outdated electrical infrastructure to support modern home demands while ensuring safety and code compliance. Services include breaker replacements, 200-amp upgrades, and whole-home surge protectors to safeguard appliances and electronics from power fluctuations.
People
John Montanye
Founder
Founded Indoor Comfort in 1951 in Ypsilanti, establishing its reputation for quality HVAC service. Built the company's foundation through customer-centric values that continue guiding the business today.
Mike Martin
Former Owner
Purchased the business in 1991 after working as service technician. Shifted focus to residential services and maintained customer relationships for over 20 years before retirement in 2012.
Kurt Ritchie
President
Handpicked by Mike Martin to lead sales and operations. Oversees daily business functions while maintaining the company's commitment to exceptional residential HVAC service since 2012.
Molly Wilson
Business Manager
Daughter of former owner Mike Martin. Trained by her father to manage financial operations, ensuring continued stability and growth for the family-owned business since 2012.
Cory Pickelsimer
Installation Manager
Longtime employee promoted to lead installer. Supervises technical teams for HVAC replacements and new installations, maintaining quality standards established by the company's founders.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, our team provides 24/7 emergency HVAC repairs in Ann Arbor and surrounding areas with no additional fees for after-hours service.
What HVAC financing options are available?
We offer special financing with 0% APR for 36 months, 12-month no-interest plans, and low monthly payment options with approved credit.
Which areas do you service?
We serve Ann Arbor, Chelsea, Dexter, Ypsilanti, Saline, and surrounding Michigan communities for all HVAC and electrical services.
What warranties do you provide?
Our industry-leading warranties include 10 years on parts, 5 years on labor, and a 'No Lemon' replacement guarantee for compressors and heat exchangers.
Do you offer maintenance plans?
Yes, our Comfort Club provides bi-annual HVAC maintenance, priority service scheduling, and exclusive discounts for ongoing system care.
Are your technicians licensed and insured?
All technicians are fully licensed, insured, and undergo continuous training to maintain certifications for residential HVAC and electrical work.
Reviews (5)
Gloria P.
Aug 11, 2021
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George was my tech that came out to assess my ac unit. Very nice person. He waited around to ensure all was arrange for my job. Thank you George. Their prices are more than the bigger guys but if you want to work with local companies, it's typically more. But overall with my initial contact with George, I have high expectations for the install crew. 3800 for the ac.
Jared L.
Nov 28, 2020
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We had Mike come by to do what was probably the first fall furnace tune-up our system in our new home in Ann Arbor has had in the last 7 years. We fully expected that the furnace would need to be entirely replaced or significant repairs and that we'd be looking at a massive bill. Mike did a thorough inspection and cleaning of the system. To both of our surprise, the system was functioning within normal tolerances and working just fine. As a follow-up, we had Tim and Nate install a replacement whole home humidifier as the existing one was trashed. It took 4 hours of a lot of work to get the
David B.
Jan 24, 2020
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Previously used Indoor Comfort several times between 2012-2015 and they provided excellent service. Yesterday (Thursday in Jan 2020) came home to furnace inducer fan making grinding noise and called and was told the earliest they could come out would be Monday, I inquired why since there was a good chance the fan wasn't going to last that long and was told, "Well you haven't used us since 2015". I made an appoint anyway incase I couldn't get it fixed sooner. Next place I called came out Thursday afternoon and fixed the problem I immediately immediately. I called Indoor
Donna D.
Dec 17, 2018
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They might know how to install boiler systems, but they certainly don't know how to fix them, I have been without heat for going on 6 days now, and they've already been here 3 times, and almost a thousand dollars later, I still have no heat , had to call someone else
Amy G.
Jul 20, 2017
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It can difficult to stomach the fact that you are going to be spending a lot of money on a new AC or Furnace, or in my case both at the same time. But if you do have to spend that kind of money, Indoor Comfort is a great choice. My AC had been on the fritz for a while, so I've had the opportunity to interact with many different people from IC. Every single one is extremely nice and helpful. They are always on time or early. A few months ago, I had the AC and Furnace fully replaced, and I have to admit I was shocked by how good it all looked when they were done. There was a lot of moving
