Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Jacksonville, FL
Zellner Insurance has been a trusted name in the insurance industry for over a century, serving clients across Florida and beyond. Established in 1917, our agency has built a legacy of excellence by offering personalized insurance solutions tailored to meet the unique needs of individuals and businesses. Our team of dedicated professionals specializes in personal and commercial insurance, including auto, homeowners, health, life, and specialized commercial lines. We pride ourselves on our deep understanding of the local market and our commitment to delivering exceptional service that exceeds client expectations. Beyond insurance, we actively support our community through initiatives like the Will of Iron Golf Foundation, which provides resources to military veterans.With decades of combined experience, our agents bring unparalleled expertise and a client-first approach to every policy we craft. Our dedication to innovation ensures clients receive cutting-edge coverage options while maintaining the personal touch that defines our agency. We operate with transparency, integrity, and a steadfast commitment to protecting what matters most to our clients. This combination of experience, community focus, and professional excellence has made us a leader in the insurance industry. Today, we continue to serve as a reliable partner for clients seeking comprehensive insurance solutions backed by proven expertise.
Services
General Liability
Workers Compensation
Business Auto
Commercial Property
Captive Insurance
Homeowners Insurance
Personal Auto
Group Health
Life Insurance
Towing Insurance
Details
- Year established: 1917
Highlights and features
- We offer over 100 years of experience in personal and commercial insurance.
- Our team provides tailored solutions for industries like construction and transportation.
- We support military veterans through the Will of Iron Golf Foundation.
- Our local expertise ensures coverage aligned with Florida's unique needs.
- We guarantee 24-hour response for claims assistance.
Services
General Liability
General liability insurance safeguards businesses from third-party claims involving bodily injury, property damage, or advertising injuries. Our policies cover legal fees, medical expenses, and settlements, ensuring comprehensive protection for industries like construction, transportation, and food services. With tailored coverage options, we help businesses mitigate risks while maintaining compliance with industry standards.
Workers Compensation
Workers' compensation insurance provides wage replacement and medical benefits to employees injured on the job. Our plans meet state requirements while offering additional protections for high-risk industries such as construction and towing. We design policies to minimize financial strain on businesses during employee recovery periods, ensuring legal compliance and operational continuity.
Commercial Property
Commercial property insurance covers damage to business-owned buildings and equipment from events like fire, theft, or natural disasters. Our policies protect physical assets including office spaces, inventory, and machinery, with customizable limits for industries ranging from retail to manufacturing. We help businesses recover quickly after unexpected losses.
Captive Insurance
Captive insurance programs allow businesses to create tailored risk management solutions for unique exposures. Our agency specializes in designing cost-effective captives that reduce insurance costs while maintaining control over claims management. This approach benefits industries with specialized risks like long-haul trucking and lawn-care services.
Homeowners Insurance
Homeowners insurance protects against property damage, personal liability, and living expenses during repairs. Our policies cover common risks like fire, theft, and weather-related damage while offering optional endorsements for Florida-specific concerns. We provide competitive rates and personalized service to ensure comprehensive protection for primary residences.
People
Jeff Spadafora
President & CEO
Jeff Spadafora leads Zellner Insurance with over 30 years of industry experience, focusing on strategic growth and client satisfaction. He oversees operations and maintains the agency's commitment to personalized service while driving innovation in insurance solutions for commercial clients.
Xiomara Spadafora
Vice President
Xiomara Spadafora manages agency operations and client relations, leveraging her 25+ years in insurance to enhance service delivery. She plays a key role in expanding personal insurance offerings while maintaining the agency's community-focused initiatives and family-driven values.
Max Spadafora
Operations Manager
Max Spadafora oversees daily operations and policy administration, ensuring efficient service for commercial clients. With expertise in risk management, he specializes in developing tailored insurance programs for industries like construction and transportation while maintaining the agency's high service standards.
Patrick Mobley
Director of Sales
Patrick Mobley leads sales initiatives and client acquisition, focusing on expanding commercial insurance relationships. He brings 15 years of experience in underwriting and risk assessment, helping businesses find cost-effective coverage solutions while maintaining Zellner's reputation for excellence.
Resaundra Gilmore
Commercial Lines Specialist
Resaundra Gilmore provides expert guidance on commercial insurance products, specializing in liability and property coverage. With a decade of experience, she works closely with clients to identify risks and implement comprehensive protection strategies tailored to their specific business needs.
Questions
How do I request an insurance quote?
Complete our online form or contact our Jacksonville office directly. Our team will respond within 24 hours to discuss your coverage needs and provide a personalized quote.
What insurance types do you offer?
We provide personal insurance (auto, home, life) and commercial insurance (general liability, workers' compensation, business auto) along with specialized programs for industries like towing and construction.
How can I report a claim?
Contact your insurance carrier directly using the numbers provided in our claims section, or reach out to our office for assistance navigating the claims process.
Do you offer 24/7 customer support?
While our office operates Monday-Friday 8:30am-5pm, we provide emergency claims assistance outside business hours through designated carrier hotlines.
What community initiatives do you support?
We actively support military veterans through the Will of Iron Golf Foundation, providing golf equipment and instruction to over 230 veterans and their families since 2020.
Videos
Reviews (5)
Mary Ann Clark
Feb 02, 2021
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Max Spadafora has been a pleasure to work with. He is professional, friendly, and responds quickly to requests. A big thank you to Zellner Insurance!
Big State Wreckers
Nov 09, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Excellent experience, Max has exceeded our expectations!!!! Thank you for making our small business feel like a big business
Excellent experience, Max has exceeded our expectations!!!! Thank you for making our small business feel like a big business
TeamLove Seafood
Sep 21, 2020
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Positive:Professionalism,Quality
Charlie went above and beyond to get us the lowest A + + rated carrier for our business Auto and Gen Liab. Looking forward to a long term relationship with Zellner insurance
Charlie went above and beyond to get us the lowest A + + rated carrier for our business Auto and Gen Liab. Looking forward to a long term relationship with Zellner insurance
Jason Tomascik
Sep 12, 2020
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Positive:Professionalism,Quality,Responsiveness
I have worked with Jeff and his team for many years. They are professional, they care about their clients and always have their best interest in mind. I highly recommend them to help you with your workers compensation needs!!
I have worked with Jeff and his team for many years. They are professional, they care about their clients and always have their best interest in mind. I highly recommend them to help you with your workers compensation needs!!
Top Notch Towing
Dec 30, 2019
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I would recommend this agency to anyone, and I have. I own a towing which business have complex insurance requirements, and deal with multiple insurance policies and have dealt with many agents. Charlie is hands down the best one I have dealt with. Anything I need such as quotes , documents or anything else I have asked for he has had in less than 15 minutes. My other agent would sometimes take days. He also would go above and beyond to take care of the sometimes ridiculous requests that I would make.