Joyce Koons Buick GMC

Business Details

50+ Years

experience

Trusted Buick GMC Dealership in Manassas, VA

Joyce Koons Buick GMC has served the Manassas, VA community since 1939, offering a comprehensive range of automotive services including new and used vehicle sales, certified pre-owned vehicles, financing, and expert service and parts. Founded by John and Eleanor Koons, the dealership has built a legacy of customer satisfaction and community involvement, supporting local organizations like SPARK and KEEN Greater DC. Our team of certified technicians specializes in Buick and GMC vehicles, providing state-of-the-art service and genuine parts to ensure optimal performance.

With over 60 years of experience, we prioritize transparency, convenience, and personalized service, offering online tools for financing, trade-in valuations, and appointment scheduling. Recognized as the highest-ranked Buick and GMC dealer in Northern VA with a 96% recommended rating on DealerRater, we remain committed to excellence in every aspect of our operations.

Services

New Vehicle Sales Certified Pre-Owned Service Center Financing Options Parts Department

Details

Year established: 1939

Highlights and features

We offer over 60 years of expertise in Buick and GMC vehicle sales and service.
Our certified technicians use genuine parts for precise, reliable repairs.
We provide transparent financing options and online tools for convenience.
Our team prioritizes community involvement and customer satisfaction.
We maintain a 96% recommended rating as Northern Virginia's top Buick GMC dealer.

What people say

Excellent service Quick and friendly Knowledgeable technicians Competitive pricing Smooth financing

Website

Update Listing

Services

New Vehicle Sales

Joyce Koons Buick GMC offers a wide selection of new Buick and GMC models, including SUVs, trucks, and sedans. Our inventory features top-selling vehicles like the GMC Sierra, Buick Enclave, and GMC HUMMER EV. Our sales team provides personalized assistance to help customers find the perfect vehicle for their needs and budget.

Certified Pre-Owned

Our certified pre-owned program includes Buick and GMC vehicles that undergo a rigorous 172-point inspection. These vehicles come with factory-backed warranties and competitive pricing. We ensure every certified pre-owned vehicle meets strict quality standards for reliability and performance.

Service Center

Our Buick and GMC Certified Service experts provide maintenance and repairs using genuine parts. Services include oil changes, brake inspections, and multi-point checks. We offer online scheduling and mobile service options for added convenience.

Financing Options

We offer tailored financing solutions through partnerships with multiple lenders. Our finance team assists with credit applications, trade-in valuations, and gap coverage plans. Online tools allow customers to apply for credit and receive instant cash offers on trade-ins.

Parts Department

Our parts department supplies genuine Buick and GMC components for all makes and models. Customers can order parts online or request specialized components through our technicians. We ensure availability of both standard and hard-to-find parts for timely repairs.

People

Joyce Koons

Owner

Joyce Koons leads the dealership founded by her parents, continuing their legacy of customer service and community support. She prioritizes ethical business practices and local philanthropy.

Questions

What new Buick and GMC models are available?

We offer the latest Buick Enclave, GMC Sierra, GMC HUMMER EV, and more. Visit our inventory page for current models and specials.

Do you provide financing options?

Yes, we offer competitive financing through multiple lenders, including online credit applications and trade-in valuations.

What service hours are available?

Our service center is open Monday-Friday 9 AM-9 PM, Saturday 9 AM-8 PM, and Sunday 11 AM-5 PM.

Are there certified pre-owned vehicles?

Yes, our certified pre-owned inventory includes Buick and GMC vehicles with 172-point inspections and factory warranties.

What areas do you serve?

We serve Manassas, Fairfax, Chantilly, Sterling, and surrounding areas in Virginia and Maryland.

Can I schedule service online?

Yes, use our online scheduling tool for maintenance, oil changes, or parts orders at your convenience.

Reviews (7)

Write a Review

Curtis B.

Dec 17, 2021 Report

Only needed an alignment. Price was 139.95 already too high then he tells me that price is already discounted and I couldn't use my coupon. To make matters worse my tires weren't inflated before the alignment I had to get air at a gas station the same day. Lesson learned.

Dave Blaney

Nov 29, 2021 Report

Falom and the rest of the team made this a most pleasant buying experience, and were straight forward from the onset regarding the purchase of a 2021 Sierra Denali. The no pressure approach in what seems a difficult market was refreshing. Well done.

Andrew Armstrong

Nov 13, 2021 Report

The team there did an amazing job making sure my vehicle was taken cared for. Devon did an amazing job keeping me informed on the progress of my vehicle. Great job and thank you.

Susan Hypes

Oct 19, 2021 Report

This was the 5th vehicle I have purchased at Koons Honda/GMC. I am a return customer because the buying experience is pleasant, efficient and the sales team is great! So courteous and professional. They have never pressured me nor tried to sell me something I would not be happy with or unable to afford. I will definitely continue to choose these guys for my automotive needs for both sales and service.

Brian Lewis

Sep 30, 2021 Report

Recently, I needed my driver seat trim replaced. With a few hiccups in getting the trim ordered, once I connected with Terry, the Service Manager of Buick at Joyce Koons, my trim was changed very efficiently. Dealership arranged a loaner, picked up my car from my house same day, dropped the loaner for me to use and brought the car back same day and picked up the loaner. Excellent service that day. Joyce Koons keep up the good work. THANK YOU.

Cathy L.

Aug 23, 2021 Report

Terry and the service department at Joyce Koons were amazing when we needed a miracle on a Sunday afternoon. When our family was driving from Florida to New York on Saturday, we stopped for the night in Lynchburg, VA and realized the tire was losing air. On Sunday morning we were hoping to get the tire repaired or replaced, and get back to NY that day. However, we found the 22" rim on our Yukon XL was cracked. We got the spare on and working, and found Joyce Koons service department was open on Sunday. I spoke with Terry, and the miracle began - they had our 22" wheel in stock! I

Christopher Jay

Aug 17, 2021 Report

Way overpriced even though prices are clearly written within shop. Charged a $45 inspection fee, which was not outlined prior to work being completely that turned an $80 oil change into $126. Thankfully I had GMC points to pay for the service. Will not return.
Edit: GM repair shop called and was confused with my complaint and why I had a problem with the final bill. Well, it was $125 for a simple oil change and tire rotation. Thank goodness I had GMC points to pay for most of the bill. Folks, save your money, buy your own oil and attend YouTube academy to learn how to change it yourself