Business Details
26 Years
experience
Emergency
services
Your Trusted IT Managed Services Partner
WheelHouse Solutions has been a trusted partner for businesses seeking innovative IT solutions since 2000. Our team collaborates closely with clients to understand their unique operational needs, delivering customized technology strategies that align with their business vision. With expertise in managed services, cloud solutions, and cybersecurity, we serve organizations from small businesses to Fortune 100 companies. Our commitment to proactive support and compliance management ensures clients avoid untimely disruptions while optimizing their IT infrastructure.Recognized for excellence through industry awards and community accolades, we maintain a customer-centric approach that prioritizes long-term partnerships. Our North-American-based help desk resolves 80% of incidents on the first call, and our certified NOC team specializes in Windows, Linux, networking, and security. Headquartered in St. Louis, we combine local technician presence with nationwide service capabilities to deliver cost-effective, scalable solutions that empower businesses to focus on growth.
Services
Managed IT Services
Cloud Solutions
Cybersecurity
VoIP Phone Systems
Microsoft Solutions
Telecom Consulting
Technology Expense Management
Disaster Recovery
Network Monitoring
Endpoint Management
Details
- Year established: 2000
Highlights and features
- We offer 24/7 proactive IT monitoring and support since 2000
- Our certified technicians resolve 80% of incidents on first contact
- We provide customized solutions for businesses from 5-10 employees to Fortune 100 companies
- Our compliance expertise covers HIPAA, cybersecurity, and industry-specific requirements
- We combine local technician presence with nationwide service capabilities
Services
Managed IT Services
Our managed IT services provide continuous monitoring and proactive maintenance for businesses of all sizes. Our certified technicians handle network operations, security compliance, and system optimization to minimize downtime. Clients benefit from 24/7 support, rapid incident resolution, and customized technology roadmaps that align with business objectives while maintaining industry-specific regulatory requirements.
Cloud Solutions
We deliver comprehensive cloud migration and management services including Microsoft 365 integration and infrastructure optimization. Our experts assess cloud-readiness, implement secure transitions, and provide ongoing support for hybrid or fully cloud-based environments. This enables businesses to reduce costs, enhance scalability, and access cutting-edge software solutions through reliable cloud platforms.
Cybersecurity
Our cybersecurity solutions protect against evolving threats through endpoint security, email protection, and security awareness training. We implement advanced monitoring systems and compliance frameworks to safeguard sensitive data. Services include vulnerability assessments, threat detection, and customized security strategies that address specific industry risks while maintaining regulatory compliance standards.
VoIP Phone Systems
We specialize in VoIP phone systems and unified communications for businesses seeking modern telecom solutions. Our offerings include Sangoma and Allworx systems integration, network optimization for voice services, and 24/7 support. These solutions reduce communication costs while enhancing mobility, scalability, and integration with existing business applications.
Microsoft Solutions
Our Microsoft-certified experts implement and support Microsoft 365, Teams, Azure, and Dynamics 365 solutions. We optimize cloud integration, device management, and collaboration tools to improve productivity. Services include system migration, customization, and ongoing support to maximize Microsoft platform capabilities while ensuring security and compliance.
Questions
What industries do you specialize in?
We serve diverse sectors including education, healthcare, transportation, and businesses of all sizes from local shops to Fortune 100 companies.
Do you offer 24/7 IT support?
Yes, our North-American-based help desk provides 24/7 support with 80% of incidents resolved on first contact through proactive monitoring and rapid response.
How do you handle compliance requirements?
Our team specializes in HIPAA compliance, cybersecurity frameworks, and industry-specific regulations, ensuring your IT infrastructure meets all necessary standards.
Can you help with cloud migration?
Yes, our cloud specialists assess your current systems, plan secure migrations, and implement Microsoft 365 and other cloud solutions with minimal business disruption.
What telecom solutions do you offer?
We provide VoIP phone systems, unified communications, and telecom consulting including Sangoma and Allworx systems implementation and optimization services.
Reviews (3)
Joe Albers
Jun 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Had an issue with a phone system upgrade. Ian and Greg responded to my issue quickly and had my phones working the very next day. They are the best!!!
Had an issue with a phone system upgrade. Ian and Greg responded to my issue quickly and had my phones working the very next day. They are the best!!!
DanikaRae Tv
Jul 26, 2019
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Save time and money by taking your business elsewhere. Completely unorganized and seemingly incompetent.
Google User
Aug 18, 2018
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Service couldn't be worse. This is the least available company you could imagine. It takes weeks for them to respond. No one ever knows what they're doing, and they couldn't seem to care less. While our system does not work, they are busy taking another vacation, They are finger-pointing masters, never taking responsibility for anything. Rather than fix little problems, even, they waste time arguing about things that do not matter. Anyone else would be better!
