Our story begins with a committed father and dedicated mother, Jeff and Kim Isenhour, bringing their second child into the world. It was a very risky venture with a family to raise and care for, but the Isenhours always had the desire to create a business that put the customer's needs over profit unlike similar service providers.
They wanted to become THE major appliance repair resource while keeping their customer's best interest in mind. Despite having seven years of industry experience, the Isenhours would start their own company with no name recognition in the appliance repair industry, few service contacts with tight funding, all while caring for their two small children.
They wanted to become THE major appliance repair resource while keeping their customer's best interest in mind. Despite having seven years of industry experience, the Isenhours would start their own company with no name recognition in the appliance repair industry, few service contacts with tight funding, all while caring for their two small children.
Services
Advanced Appliance Service has been in business for over 32 years. We are a locally owned and operated, employing 30 factory-trained technicians and an office staff of 11 to assist you with your appliance repair needs. What started as a single technician and a mother on maternity leave, transformed into two technicians and a full-time office receptionist, which gradually matured to the established team that represent the company today.
Replacement Parts
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Advanced Appliance is your one stop shop for all major appliance parts. Whether you need just one part to keep your refrigerator running efficiently or numerous parts to get your washer working again, Advanced Appliance Service can get you the parts that you need. Our professional technicians and office staff can help you determine the parts you need and get them shipped out to you within 24 hours.
Trip Charge
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Advanced Appliance Service is devoted to providing reliable and professional service to its customers at a fair market value. As a result, we do charge a service fee or "Trip Charge" to dispatch our technicians to the customer's home in order to evaluate the malfunctioning appliance and generate an estimate for repair.
Labor
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Advanced Appliance Service charges our customers labor per job instead of a flat, hourly rate. To be fair, we charge labor based on the particular repair necessary and the skill set required to make that repair. Your technician will always give you an estimate on labor before making any repairs to your unit.
Warranties
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30 Day Trip Charge Warranty - Advanced Appliance Service takes pride in the work and ability of all of our technicians and to demonstrate this pride we offer to all our customers a 30-day Trip Charge Warranty. This warranty is for any repair services performed by Advanced Appliance Service on any and all appliances not covered by a manufacturer warranty or extended service warranty.
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