Business Details
12 Years
experience
Emergency
services
Trusted Security Services in Metairie, Louisiana
Pinnacle Security was founded in 2014 by Chad J. Perez with a mission to redefine industry standards through professional, accountable security solutions. Our team combines law enforcement, military, and security expertise to deliver tailored services across the Gulf South region. We prioritize Service, Professionalism, Respect, and Accountability in every client interaction. With two tiers of qualified officersProtective Security Specialists (military/law enforcement veterans) and experienced Security Officerswe address diverse security needs. Our 24/7 management support ensures rapid response to emergencies, while daily activity reports maintain client transparency.We specialize in government, healthcare, maritime, commercial, and residential security, complemented by virtual guard monitoring and disaster response capabilities. Our recruitment standards exceed industry norms, requiring rigorous background checks and ongoing training. Pinnacles vehicles and uniforms ensure high visibility, and our neighborhood patrol strategy builds community relationships for proactive security. We provide customized contingency plans for natural disasters, including hurricane preparedness and post-event recovery assistance.
Services
Security Patrol
Virtual Guard
Emergency Response
Armed Officers
Disaster Planning
Neighborhood Patrol
Video Monitoring
Event Security
Details
- Year established: 2014
Highlights and features
- We offer 24/7 emergency dispatch and management support since 2014
- Our officers include military/law enforcement veterans with specialized expertise
- We serve diverse industries including healthcare, government, and maritime sectors
- We provide customized disaster response plans for hurricane-prone regions
- Our two-tier officer system ensures appropriate security levels for all budgets
Services
Security Patrol Services
Our security patrol services provide comprehensive protection for large areas including neighborhoods, commercial districts, and special security zones. Uniformed officers conduct scheduled rounds in marked vehicles equipped with emergency lighting and communication systems. Patrols emphasize community engagement to build resident relationships while maintaining high visibility during peak risk hours. Clients receive real-time updates and direct access to on-site officers through dedicated communication channels.
Virtual Guard Service
This cost-effective solution offers 24/7 remote surveillance through client camera systems monitored from our command center. Trained professionals perform scheduled virtual tours and respond to alarm activations, providing immediate verification before dispatching physical resources. The service includes detailed incident documentation and integrates seamlessly with on-site security personnel for enhanced coverage and threat detection capabilities.
Emergency Response
We provide rapid deployment of security teams during natural disasters or critical incidents across the Gulf South region. Services include pre-landfall contingency planning, asset protection during events, and post-disaster recovery assistance. Each operation is coordinated by an Event Commander who maintains communication between clients, security personnel, and law enforcement agencies throughout the emergency.
Armed Officers
Our armed security division features two tiers of protection: Protective Security Specialists (military/law enforcement veterans) for high-risk environments and experienced Security Officers meeting strict training standards. All personnel maintain state-mandated certifications and wear identifiable uniforms to ensure professional visibility. Officers complete detailed activity reports and coordinate with law enforcement when incidents occur.
Disaster Planning
Customized hurricane preparedness plans activate 72 hours before storm impact, including asset protection strategies and post-event recovery protocols. Services feature comprehensive after-action reporting with recommendations for future improvements. Our specialized personnel roster ensures rapid mobilization for securing properties during and after natural disasters across five Gulf Coast states.
People
Chad J. Perez
CEO
Founder and CEO of Pinnacle Security since 2014, Chad J. Perez established the company to elevate industry standards through professional accountability. With extensive security leadership experience, he developed the company's core values of Service, Professionalism, Respect, and Accountability that guide all operations.
Questions
What security services do you offer?
We provide security patrol services, virtual guard monitoring, emergency response teams, armed/unarmed officers, and disaster preparedness planning across the Gulf South region.
Which areas do you serve?
Our services cover Louisiana, Mississippi, Alabama, Florida, and Texas, with expertise in protecting government facilities, healthcare centers, commercial buildings, and residential neighborhoods.
How do you handle emergencies?
We deploy rapid response teams within 72 hours of natural disasters, assign dedicated Event Commanders, and maintain 24/7 dispatch lines for immediate assistance during critical incidents.
What qualifications do your officers have?
Officers include military/law enforcement veterans (Protective Security Specialists) and professionals with minimum two years' experience, all meeting rigorous background checks and ongoing training requirements.
Can you provide virtual security solutions?
Yes, our Virtual Guard Service offers remote monitoring through client camera systems with real-time response to alarms and scheduled virtual facility tours from our 24-hour command center.
Reviews (1)
Andrew Brooks
Nov 08, 2021
Report
Positive:Professionalism,Quality
Hands down, the best private security company in NOLA. There a few other decent companies but Pinnacle, is truly the "pinnacle" of security in New Orleans, great team, great leaders, good service.
Hands down, the best private security company in NOLA. There a few other decent companies but Pinnacle, is truly the "pinnacle" of security in New Orleans, great team, great leaders, good service.
