Business Details
39 Years
experience
Trusted Policy Management Software Solutions
MCN Solutions has evolved over 37 years to become a trusted provider of policy management software solutions for healthcare, higher education, and business sectors. Founded in 1987 as Medical Consultants Network, our journey began with a mission to streamline healthcare compliance before expanding into broader industries. Our team of implementation specialists and customer success representatives delivers personalized support, ensuring organizations achieve operational efficiency through secure document management systems.With a 98% customer satisfaction score and over 1 million end users, we combine technical expertise with accessible support to help clients maintain compliance and standardize workflows. Our ISO 9001-certified solutions empower institutions like Atlanta Hospital and Christie Clinic to modernize policy management while maintaining 24/7 support availability. As a rebranded entity in 2024, we continue innovating while maintaining our founding commitment to quality and client success.
Services
Policy Management Software
Document Management Systems
Contract Management
eLearning Solutions
Compliance Tools
Details
- Year established: 1987
Highlights and features
- 37 years of industry experience with healthcare policy management expertise
- Personalized implementation with dedicated support specialists
- Proven success with 1M+ end users across healthcare and education sectors
- 98% customer satisfaction score for technical support services
- Secure, scalable solutions that evolve with organizational needs
Associations and certifications
- ISO 9001
What people say
Exceptional support team
Easy policy updates
Peace of mind compliance
Asset to operations
Services
Policy Management Software
Our Policy Manager software centralizes organizational policies in a secure platform with version control and automated compliance tracking. Healthcare providers use it to standardize procedures across departments while maintaining ISO 9001 compliance. The system supports real-time updates and audit trails for regulatory inspections.
Document Management Systems
Secure digital repositories organize institutional knowledge with role-based access controls and advanced search capabilities. Healthcare networks use our system to replace outdated intranet storage with centralized document management that improves staff efficiency and information accuracy.
Contract Management
Contract Manager streamlines agreement lifecycle management with automated reminders for renewals and compliance milestones. Higher education institutions use this feature to track vendor contracts and institutional agreements while maintaining audit readiness.
eLearning Solutions
StayAlert! eLearning platform delivers compliance training with progress tracking and competency assessments. Healthcare staff complete mandatory education modules through our system, which integrates with policy management updates for continuous learning.
Implementation Support
Our specialists guide clients through data migration, system configuration, and staff training during implementation. With personalized onboarding sessions and adoption tools, organizations achieve full system utilization within 90 days of deployment.
People
Amanda Valeur
Founder and President
Co-founded MCN in 1987 with vision for healthcare policy innovation. Led company evolution into MCN Solutions while maintaining focus on compliance solutions for complex organizations.
Pamela Gustafson-Kirkwood
Co-Founder
Original co-founder instrumental in establishing healthcare policy management framework. Contributed to expansion into education and government sectors during rebranding to MCN Solutions.
Questions
What industries does MCN Solutions serve?
We specialize in healthcare, higher education, and government organizations needing policy management solutions.
How does your implementation process work?
Our specialists provide personalized onboarding with training sessions and system configuration support during 90-day implementation.
Do you offer technical support?
Yes, our 98% satisfaction-rated support team assists via phone, chat, and tickets during business hours.
Can your system handle ISO 9001 compliance?
Our software includes audit trails and version control to maintain ISO 9001 certification requirements.
What's included in your eLearning platform?
StayAlert! offers compliance training modules with progress tracking and competency assessment tools.
How do you ensure data security?
Our systems use role-based access controls and encrypted storage to protect organizational documents.
Reviews (1)
Tom Tom
Nov 20, 2018
Report
You have to create an account and link your account to a company to purchase the policies and procedures manual. Then you have to download each individual policy over 500 in all to amend individually before you can save. Each policy requires some type of customization. They have MCN phone number on every page which needs to be removed. Average time to customize there policies are 2 months. Also the login information does not recognize a previous account and you have to call customer service or chat to get an account reset or create a whole new account. Its such a headache. On top of all of that