The Resolve Group

Business Details

7 Years

experience

Your Trusted Real Estate Advisors in Palo Alto, CA

The Resolve Group was formed by founding members Adam Touni and Katharine Carroll, who share a deep commitment to real estate excellence. Our team combines complementary skills to deliver innovative, practical real estate solutions for sophisticated buyers and sellers in Silicon Valley and the Peninsula. With over $501 million in sales since 2019, we specialize in separating market signal from noise to help clients proactively navigate transactions.

Our approach extends beyond mere transactionswe build lifelong partnerships by prioritizing client needs, leveraging extensive local market expertise, and maintaining the highest standards of professionalism. As a team of six real estate professionals affiliated with Compass, we provide comprehensive services including property preparation, strategic marketing, and expert negotiation while adhering to strict fiduciary responsibilities.

Services

Selling Your Home Buying a Home Concierge Services Neighborhood Guides Testimonials

Details

Year established: 2019

Highlights and features

We offer 20+ years combined experience in Silicon Valley real estate
Our team includes specialized luxury property experts
We implement a data-driven approach to pricing strategy
Our Compass Concierge program provides home improvement financing
We maintain a 95% client retention rate through exceptional service

What people say

Fantastic to work with Exceeded expectations Smooth process Expert market analysis Professional team

Website

Update Listing

Services

Selling Your Home

Our comprehensive home selling service maximizes property value through strategic preparation, professional photography, and targeted marketing. We guide sellers through every stage from initial consultation to closing, providing market analysis, pricing strategy, and expert negotiation. Our Compass Concierge program offers interest-free financing for home improvements to enhance market appeal.

Buying a Home

We provide complete home buying support including market education, property search, and offer strategy. Our team helps buyers secure financing, review disclosures, and navigate inspections while offering access to exclusive listings. We represent clients in negotiations to achieve favorable terms and pricing in competitive transactions.

Concierge Services

The Compass Concierge program offers interest-free financing for home improvements that increase property value. Services include staging, painting, flooring, landscaping, and repairs. These enhancements help properties sell faster and for higher prices while eliminating upfront costs for sellers.

Neighborhood Guides

We provide detailed neighborhood insights for key Bay Area communities including Palo Alto, Menlo Park, and Atherton. Our guides help clients understand local market dynamics, school districts, and community amenities to make informed real estate decisions.

Testimonials

Our client testimonials demonstrate consistent satisfaction with our professional service approach. Buyers and sellers highlight our market expertise, responsive communication, and successful transaction outcomes across various property types and price points.

People

Adam Touni

Broker-Associate

Adam Touni brings extensive Silicon Valley market expertise to real estate transactions. He specializes in luxury home sales and provides strategic guidance throughout the buying and selling process.

Katharine Carroll

Broker-Associate

Katharine Carroll offers deep local market knowledge and personalized client service. She focuses on creating successful real estate outcomes through strategic marketing and expert negotiation.

Michael Hall

Luxury Property Specialist

Michael Hall specializes in high-end property transactions with particular expertise in luxury home marketing and representation. He provides tailored solutions for premium real estate assets.

Colton Hoagland

Sales Associate

Colton Hoagland supports clients with property search and marketing strategies. He focuses on delivering comprehensive real estate services while leveraging team resources for optimal results.

Alex Polishuk

Listing Prep Manager

Alex Polishuk manages property preparation and buyer concierge services. He coordinates home staging and improvement projects to maximize property appeal and market performance.

Questions

What areas do you specialize in?

We specialize in Silicon Valley and Peninsula communities including Palo Alto, Menlo Park, Portola Valley, Atherton, and Redwood City.

How do you price homes for sale?

We conduct detailed market analysis using recent comparable sales and current market data to determine optimal pricing strategies for each property.

Do you offer home staging services?

Yes, through our Compass Concierge program we provide interest-free financing for staging and other home improvements to enhance market appeal.

Can you help with financing options?

We connect clients with preferred lenders and provide guidance on mortgage pre-approval and financing options for real estate transactions.

What's your transaction process?

Our process includes market analysis, property preparation, strategic marketing, offer negotiation, and escrow management for sellers, with parallel support for buyers.

How are you different from other agents?

Our team combines complementary skills with deep local expertise, offering personalized service and proven results in competitive Bay Area transactions.

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Reviews (5)

Write a Review

Michael Pinneo

Nov 24, 2021 Report

We recently sold our Portola Valley home. The Resolve Group was our selling broker, and we couldn't be happier with their service. Our principal contact was Adam Touni. We had a number of issues to address prior to going on the market: Adam took care of everything in a timely, thorough, and transparent manner. We're delighted to recommend Resolve Group without reservation.

Mariel Drego

Nov 17, 2021 Report

Wendy is an amazing agent who helped us buy a home in record time. She asked all the right questions at the start, understood exactly what we needed and showed us homes that fit the bill perfectly, saving us loads of time. She also educated us about the property market in the Palo Alto bay area and helped us negotiate our offers. Her friendly support continues even after we closed on our house. I would definitely recommend her!

Sam Kortz

Sep 27, 2021 Report

Adam and the reSolve Group provided clear & timely communication throughout our home buying experience. They were patient with us as we narrowed down the type of property that best fit our family and provided us honest feedback throughout the process about which homes would best meet our goals & budget. We'd gladly work with them again in the future!

Teresa Kortz

Sep 20, 2021 Report

Adam came very highly recommended to us and it was immediately clear why. He was incredibly responsive, flexible, patient, and available throughout the entire house hunting process. He was knowledgeable and well connected in the area, which was a huge benefit to us. Adam was a strong advocate and negotiator while always being thoughtful and professional. Our interactions with the rest of his team were also very positive and we particularly appreciated the concierge service that helped us get our new home move-in ready.

Jing Xu

Jul 31, 2021 Report

Wendy and her team were the key reason that we can find and buy our home.
Wendy is extremely familiar with local market. We were not sure whether we can find our ideal home given our budget. But Wendy knew that we could. And when the opportunity showed up. Wendy acted quickly and helped us get the deal without a bidding war.
Wendy is also professional and experienced. During the closing of the purchase, there were some complications. Wendy gave us advice based on her experience and it turned out everything is the same as she told us. We highly recommend Wendy!