Business Details
41 Years
experience
Emergency
services
Trusted Home Medical Equipment in Northeast Alabama
Since 1985, Complete Care has been a trusted provider of home medical equipment and respiratory supplies in Northeast Alabama. As a locally owned and operated business, we prioritize personalized service and access to state-of-the-art durable medical equipment (DME). Our team of certified professionals delivers hands-on support, including 24-hour emergency service, free local delivery, and assistance with insurance paperwork.With two locations in Fort Payne and Scottsboro, we serve Jackson, DeKalb, and surrounding counties, offering comprehensive solutions for mobility, respiratory therapy, and in-home healthcare needs. Our commitment to quality care and community well-being has made us the region's leading DME provider.
Services
Oxygen Tanks
Wheelchairs
Hospital Beds
CPAP Supplies
Lift Chairs
Nebulizers
Diabetic Shoes
Patient Lifts
Mobility Scooters
Incontinence Products
Details
- Year established: 1985
Highlights and features
- We offer 24-hour on-call emergency service for urgent needs
- Our team includes certified respiratory therapists and ATP specialists
- We provide free local delivery and setup of medical equipment
- We assist with insurance paperwork and billing processes
- We have two convenient locations serving Northeast Alabama since 1985
What people say
Great service
Excellent service
Best DME provider
Caring staff
Timely delivery
Services
Oxygen Tanks
We provide portable oxygen tanks and concentrators for home use. Our equipment ensures patients maintain proper oxygen levels while maintaining mobility. We offer various tank sizes, delivery services, and equipment maintenance. Our staff assists with setup and education on proper usage for both adult and pediatric patients.
Wheelchairs
Our RESNA-certified specialists help select appropriate wheelchairs based on individual needs. We offer manual and power wheelchairs with customized fitting services. Our inventory includes lightweight transport chairs and heavy-duty models. We provide delivery, setup, and ongoing maintenance support for all mobility equipment.
Hospital Beds
We rent and sell fully electric and semi-electric hospital beds with premium mattresses. Our trained staff handles setup and operation training. Beds feature adjustable height settings, safety rails, and pressure-relief surfaces. We offer delivery and pickup services for temporary or long-term care needs.
CPAP Supplies
Our certified respiratory therapists assist with CPAP/BiPAP machine selection and mask fitting. We provide ongoing supply replacements and equipment maintenance. Our staff works directly with physicians to ensure proper treatment for sleep apnea patients. We offer educational support for effective home sleep therapy management.
Lift Chairs
We offer FDA Class II medical lift chairs in various designs and fabrics. These chairs assist individuals with mobility impairments in safely rising and reclining. Our staff helps select appropriate models based on patient needs. We provide delivery, setup, and warranty support for all lift chair purchases.
People
Bob Matthews
Co-Owner
With over 35 years of experience in home medical equipment, Bob co-founded Complete Care in 1985. He oversees daily operations and maintains hands-on involvement in customer service, ensuring quality care for all patients.
Beth Westmoreland
Co-Owner
As co-owner since 1985, Beth focuses on staff development and community outreach. She ensures Complete Care maintains its commitment to personalized service while expanding access to advanced medical equipment solutions for Northeast Alabama residents.
Questions
What home medical equipment do you offer?
We provide oxygen tanks, wheelchairs, hospital beds, CPAP machines, lift chairs, patient lifts, and mobility aids. Our inventory includes diabetic supplies, incontinence products, and ostomy care items.
Do you assist with insurance paperwork?
Yes, our billing specialists help with insurance claims and paperwork for all equipment purchases and rentals. We work with Medicare, Medicaid, and private insurance providers.
Are your staff certified professionals?
Our team includes certified respiratory therapists, licensed Diabetic Shoe Fitters, and RESNA-certified ATP specialists who provide expert equipment recommendations and training.
Do you offer emergency equipment service?
Yes, we provide 24-hour on-call emergency service for urgent equipment needs. Our staff delivers critical supplies after hours and on weekends when necessary.
Where are your locations?
We have two locations in Northeast Alabama: 503 Gault Avenue S., Fort Payne, and 202 Parks Avenue, Scottsboro. Both locations offer free local delivery within their service areas.
How do I schedule a CPAP consultation?
Contact our Scottsboro or Fort Payne locations to schedule an appointment with our certified respiratory therapist. We'll help select appropriate sleep therapy equipment and coordinate with your physician.
Reviews (1)
Phyllis Gregory
Jan 14, 2020
Report
Very helpful in everyway. No forms to be filled out and equipment was issued same day. Great customer service ! Definitely recommend