BeyondNice

Business Details

21 Years

experience

Custom Hot Tub Covers for Superior Insulation and Fit

Founded in 2005, BeyondNice has established itself as a leader in the design and manufacture of premium custom hot tub covers. Our company, operating under Spa Cover, Inc.a trusted name in the industry since 1985combines decades of expertise with innovative technology to deliver products that exceed customer expectations. We specialize in creating durable, energy-efficient covers tailored to fit every hot tub model, ensuring optimal insulation and protection against the elements. Our patented UPS/FedEx deliverable cover design revolutionized shipping, eliminating damage risks while maintaining structural integrity. With a 5-year warranty covering waterloggingthe industrys leading riskwe stand behind the longevity and performance of our products.

Our team prioritizes customer satisfaction, offering personalized support throughout the ordering process and beyond. Backed by thousands of verified reviews and partnerships with top retailers, we remain committed to transparency, quality, and continuous improvement. Every cover is crafted in the USA using high-density foam and reinforced vinyl, reflecting our dedication to superior craftsmanship. By focusing on innovation and customer-centric solutions, we empower clients to make informed decisions, ensuring their hot tubs remain efficient, safe, and visually appealing for years to come.

Services

Hot Tub Covers Spa Covers Replacement Covers Custom Designs Parcel Shipping Covers

Details

Year established: 2005

Highlights and features

We offer a 5-year warranty covering waterlogging, the industry's leading risk.
Our patented parcel cover design eliminates freight damage with reinforced internal metal.
Custom-made covers fit all hot tub models, verified by 18+ years of customer feedback.
We provide free shipping on all orders, ensuring cost-effective solutions.
Our covers are UL-certified for ASTM F1346-91 safety and performance standards.

Associations and certifications

What people say

Perfect fit Great customer service Durable covers Easy ordering process Energy savings

Website

Update Listing

Services

Hot Tub Covers

Custom-manufactured hot tub covers provide superior insulation with R-values ranging from R15 to R36. Available in 4", 5", or 6" thicknesses, these covers reduce energy costs by minimizing heat loss. Reinforced foam density options ensure durability in heavy snow climates.

Parcel Shipping Covers

Patented parcel covers use Extreme Beam Technology for damage-free shipping via FedEx. Assembled at home with 3-5 foam panels, these covers eliminate freight delivery hassles while maintaining structural integrity and insulation performance.

Replacement Covers

Exact-fit replacement covers accommodate unique spa features like raised control panels or handles. Customers provide measurements for precision manufacturing, ensuring better fit than original manufacturer covers in 98% of cases.

Walk-On Covers

Engineered to support 400+ pounds, walk-on covers use 2.0# foam density and reinforced internal beams. Ideal for commercial spas or residential units in snowy regions requiring structural strength.

Spa Cover Accessories

Complementary products include spa steps, cover lifters, and protective caps. These accessories enhance safety, ease of use, and longevity of primary covers while matching aesthetic design elements.

Questions

How do I measure my hot tub for a replacement cover?

Measure the length and width at the widest points of your tub's acrylic shell. Rounded corners require radius measurements. Detailed guides and videos are available on our website.

What is the warranty on BeyondNice covers?

All covers include a 5-year warranty covering waterlogging, with options for reinforced foam density and hinge reinforcement for extended life.

Can I order a cover by my spa's model name?

While we have templates for popular models, we recommend providing custom measurements for guaranteed fit due to manufacturing variations over time.

How are covers shipped?

Covers ship via FedEx parcel (2-3 days) or common carrier freight (5-7 days). Parcel covers use patented technology to prevent damage during transit.

Do you offer returns or exchanges?

Custom covers cannot be returned or exchanged. However, we guarantee fit and will resolve any manufacturing defects under our warranty.

Reviews (6)

Write a Review

Brian B.

Aug 13, 2020 Report

Placed an order for a cover then decided to cancel the order within 48 hours and before it started to be manufactured. Called them up and was told no problem they just needed me to send the request in an email form to confirm cancellation. Email was sent and a confirmation email was returned to me that the order would be cancelled and a refund would be issued. This is where things went of the rail.

While waiting several days for a refund we received an email that the cover that we cancelled was now being manufactured. Immediately I called them and asked what was going on with this order? We cancelled

Jerod S.

Jan 17, 2019 Report

They get your money up front and come up with every excuse in the book as to why your cover is not being made or shipped. They've had my money for 2 months now and will not send me my cover nor refund my money. They seem to be using money to float previous orders. Do not let them have your money before you have your product. Once they have your money, you may never see your product. My next move is BBB and quick claims court.

Cassie R.

Feb 16, 2018 Report

Very cheaply made. We had our last cover for over 7 years and it was used. This one didn't even last 3 months before the seems started falling apart. They claim something had to have pulled on them, I can assure you no one has. We have a cover lift and the major one is in between the hot tub and the house (18 inches or so) so you cant reach it.

Susan B.

Apr 18, 2016 Report

I just had the greatest experience on the phone with Cindy who was very kind and helpful
I just ordered my replacement hot tub cover and she was very thorough and experienced and made me feel confident it buy something that I can't see or touch......
I'll get it in about 2-3 weeks. And I'll let you know how it goes..!!! Thanks for your help
Susan Boni

Rich C.

Oct 21, 2015 Report

Attempted to contact them for 2+ weeks to purchase a cover for my hot tub.

Pressed the option to leave a message and a representative would call me back. Nobody ever did.

Sat on hold for over an hour today. Nobody ever picked up.
Called back and chose another option and sat on hold for over 30 minutes. Nobody ever picked up. And yes, it was during their business hours.
Emailed their customer service. Nobody has returned my email. If their customer service is this bad before they get my money, I can only imagine how bad they'll be after they get my money. No thanks. Taking my money

David J.

Dec 25, 2013 Report

Updated review addressing the comment from Beyond Nice. Interesting how different the response is here on Yelp than the one I got on Amazon. The responses are totally inconsistent. Fortunately the facts remain consistent. But I'll re-address some of the issues I already clearly addressed on amazon. When I wrote the yelp review, I had not heard any response from Beyondnice. Eventually they did respond. My email correspondence with them was full of emails from me having to prod them along with follow ups like, "Have you received my last few emails?" and "How's my request