Business Details
10 Years
experience
Emergency
services
Managed IT Services in Pittsburgh, PA
Founded in 2016, Managed IT Force has established itself as a trusted IT partner for small and medium-sized businesses in the Pittsburgh area. Our team of certified professionals delivers proactive IT management, security solutions, and cloud services designed to minimize downtime and maximize operational efficiency. With strategic partnerships with industry leaders like Microsoft and Fortinet, we provide tailored technology solutions that align with each client's unique needs. Our 24/7 help desk and remote monitoring platform ensure rapid response times, while our flat-rate pricing model offers predictable budgeting.We prioritize understanding our clients' business dynamics to deliver technology that enhances productivity and supports long-term growth. Our commitment to continuous training and quality assurance guarantees that our technicians maintain the highest standards of service delivery. By combining cutting-edge technology with personalized support, we empower businesses to focus on their core operations while we handle their IT infrastructure.
Services
Managed IT Services
Security Services
Cloud Computing
Hardware Support
Data Protection
VoIP Solutions
Network Monitoring
Disaster Recovery
IT Consulting
Remote Support
Details
- Year established: 2016
Highlights and features
- We provide 24/7 proactive network monitoring and rapid issue resolution
- Our partnerships with Microsoft and Fortinet ensure cutting-edge technology solutions
- Flat-rate pricing model offers predictable IT budgeting with no hidden fees
- Certified technicians receive ongoing training for the latest IT advancements
- Customized solutions tailored to specific industry requirements in healthcare, law, and manufacturing
Services
Managed IT Services
Our proactive IT management services include continuous network monitoring, system maintenance, and performance optimization. We help businesses prevent downtime through predictive analytics and rapid response protocols. Our solutions cover server management, desktop support, and infrastructure optimization for organizations seeking reliable technology operations.
Security Services
Comprehensive security solutions protect against cyber threats through unified threat management, email encryption, and access control systems. We implement Cisco-certified security protocols and enterprise mobility management to safeguard sensitive business data across all network endpoints and mobile devices.
Cloud Computing
We deliver cloud infrastructure services including hosted Microsoft Exchange, virtual desktops, and Azure integration. Our cloud solutions enable scalable storage, remote access, and business continuity through secure, redundant systems that support modern workplace requirements.
Disaster Recovery
Business continuity planning includes automated backups, data replication, and rapid recovery systems. Our solutions ensure minimal data loss and quick restoration of operations following unexpected outages or system failures through tested recovery protocols.
24/7 Help Desk
Round-the-clock technical assistance provides immediate resolution for IT issues through phone support, remote diagnostics, and on-site service. Our certified technicians handle hardware/software problems, network connectivity, and user access issues with minimal business disruption.
People
Dan Norman
CEO
Dan Norman founded Managed IT Force in 2016 with a vision to transform IT support for small businesses. He leads strategic partnerships with technology leaders and maintains focus on client-centric service delivery through continuous process improvement.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including network monitoring, cybersecurity, cloud solutions, hardware support, and 24/7 technical assistance tailored to small and medium-sized businesses.
Do you provide 24/7 IT support?
Yes, our 24/7 help desk offers immediate technical support through phone, email, and ticketing systems with certified technicians available around the clock.
How do your cloud solutions benefit businesses?
Our cloud services offer scalable storage, remote access, and business continuity through hosted Microsoft solutions and secure infrastructure integration for improved operational flexibility.
What security measures do you implement?
We deploy unified threat management, email encryption, access control systems, and Cisco-certified security protocols to protect against cyber threats across all network endpoints.
How do you handle disaster recovery?
Our disaster recovery solutions include automated backups, data replication, and tested recovery protocols to ensure minimal data loss and rapid system restoration after unexpected outages.