Terra Nova Telecom, Inc. is a Competitive Local Exchange Carrier (CLEC) providing innovative, efficient, cost effective, and reliable managed telecommunications solutions. Our management team has over 40 years of combined experience providing telecommunications solutions to consumers, small businesses and carriers. We specialize in identifying specific business needs and providing modern services to meet those needs reliably, efficiently and affordably.
Services
About Us
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As a small business, we take pride in our Commitment to Service Excellence. We strive to exceed customer's expectations in everything we do. With more than 40 total years of experience in the telecom industry, our management team has carefully crafted a customer experience designed to avoid the most common things that other telecom carriers do that frustrate their customers.
CallerID Corrector
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Do you get calls from numbers that have no name, or worse calls that have the wrong name? This can cause confusion and mis-handling of inbound calls. Our CallerID Corrector is free to our subscribers. With CallerID Corrector, any time you receive a call from a 10-digit calling number without a name or with an incorrect name, you can fix it once and for all!
Click-to-Port
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Click-to-Port is available in most domestic US markets. When a local number portability order is submitted in our Customer Portal to port telephone number(s) in to our network, and then a due date is confirmed with the losing carrier, the porting window will open at 8pm EST on the night before the due date.
HIPAA Compliance
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The Health Insurance Portability and Accountability Act (HIPAA) requires healthcare providers and their vendors to establish three types of controls when handling Protected Health Information ("PHI") (or Electronic Protected Health Information ("ePHI"): administrative, physical and technical. Policies and procedures are examples of administrative controls.
Metro Ethernet
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Our Metro Ethernet Internet Service provides high-bandwidth, high-availability, symmetric internet speeds from 2Mb to 10Gb. Service is available in serviceable locations. Our High Availability service is also available in most areas for use cases where service uptime is critical. Because this service is location-specific, it must be designed and quoted on a per-location basis.
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