Business Details
7 Years
experience
Trusted Direct Primary Care in Billings, MT
Flex Family Health was founded to restore the traditional patient-provider relationship through Direct Primary Care. Our practice prioritizes personalized, accessible healthcare without insurance complexities. With over a decade of combined clinical experience, our providers deliver extended appointments, 24/7 communication access, and transparent pricing. We serve individuals and families in Billings, Montana, offering chronic disease management, mental health care, urgent visits, and preventive services.Our team includes board-certified practitioners committed to empowering patients through education and collaborative decision-making. Corporate plans provide employers affordable healthcare benefits for employees. By eliminating insurance billing, we reduce administrative burdens and pass savings directly to members through fixed monthly fees.
Services
Chronic Disease Management
Mental Health Care
Urgent Care Visits
Prescription Management
Joint Injections
Details
- Year established: 2019
Highlights and features
- We offer 24/7 provider access via phone, text, or email
- Our providers maintain small patient panels for personalized care
- Transparent fixed monthly fees with no hidden costs
- We accept patients of all ages from infants to seniors
- Corporate plans provide affordable employee healthcare benefits
Services
Direct Primary Care
Our Direct Primary Care model provides unlimited office visits and continuous provider access for a fixed monthly fee. Members receive preventive care, chronic condition management, and acute illness treatment without insurance billing complexities. This approach enables personalized care through extended appointment times and direct communication with providers.
Chronic Disease Management
We offer comprehensive management for chronic conditions like diabetes and hypertension through regular monitoring and personalized treatment plans. Our providers work closely with patients to optimize medication regimens and implement lifestyle modifications. This proactive approach helps prevent complications and improve quality of life through consistent care coordination.
Mental Health Care
Our practice provides integrated mental health services including depression and anxiety management through counseling and medication oversight. Providers conduct regular assessments and develop individualized treatment plans. We emphasize holistic approaches combining therapy with lifestyle adjustments to support emotional well-being alongside physical health.
Urgent Care Visits
Members receive priority access for urgent medical needs with same-day or next-day appointments during regular clinic hours. Our providers treat minor injuries, infections, and acute illnesses without appointment fees. This ensures timely care while avoiding expensive emergency room visits for non-life-threatening conditions.
Prescription Management
We offer discounted prescription pricing through our in-house pharmacy and coordinate medication refills efficiently. Providers monitor treatment effectiveness and adjust dosages as needed during regular visits. This streamlined process reduces pharmacy costs while maintaining medication safety and therapeutic effectiveness for chronic and acute conditions.
People
Cole Whitmoyer
Owner
Doctor of Nursing Practice with over 10 years' experience in Montana healthcare. Specializes in family practice and preventive care. Completed education at Carroll College and Montana State University. Co-founder with his wife Katie, focusing on personalized patient relationships.
Jennifer Fowler
Physician
Montana native with primary care experience in hospital and outpatient settings. Completed medical degree at Kansas City University and residency in Billings. Emphasizes patient-centered care through active listening and personalized treatment plans for individuals and families.
Alicia Berve
Nurse Practitioner
Family Nurse Practitioner with 9+ years of Montana healthcare experience. Provides care from infancy through adulthood. Graduated from Montana State University and Maryville University. Focuses on comprehensive family healthcare with personalized patient education and preventive strategies.
Brad Poston
Physician
Osteopathic physician specializing in preventive medicine and lifestyle modifications. Completed residency at Medical College of Georgia. Originally from North Carolina, now serving Montana patients with holistic approaches to chronic disease prevention and health optimization.
Katie Whitmoyer
Practice Manager
Registered Nurse and co-founder with healthcare administration expertise. Manages clinic operations while maintaining clinical knowledge from Carroll College nursing program. Focuses on patient experience and efficient healthcare delivery systems.
Questions
What is Direct Primary Care?
Direct Primary Care is a membership-based healthcare model where patients pay a monthly fee directly to the clinic for unlimited primary care services, avoiding insurance billing complexities.
What services are included in membership?
Membership includes unlimited office visits, 24/7 provider access, extended appointment times, discounted labs/imaging, and prescription management without additional fees.
Are there family discount options?
Yes, family plans start at $174/month for two adults and two children, with $15/month for additional children under 18 years old.
Do you accept health insurance?
No, we operate as a Direct Primary Care practice without insurance billing. This allows us to reduce administrative costs and pass savings directly to members through lower fees.
What are your appointment availability policies?
We guarantee same or next-day appointments during regular clinic hours (Monday-Thursday 8am-4pm, Friday 8am-11am) with extended visit times focused on personalized care.
Do you offer corporate healthcare plans?
Yes, we provide discounted corporate plans for employers with 5+ employees. Companies can choose to cover full or partial membership fees as an employee healthcare benefit.
Reviews (1)
Gary Carson
Aug 06, 2019
Report
Cole was awesome, took plenty of time to listen, immediately took care of a small procedure (an issue with my toe) sent me with after-care instructions and supplies and offered follow up visits to make sure everything healed correctly, all for a low monthly fee. This is a great model for primary care.
