Business Details
22 Years
experience
Your Trusted Fireplace & Outdoor Space Experts in Abilene
The Fire Escape has been a trusted provider of fireplace and outdoor space solutions in Abilene, Texas since 2004. As a locally owned and operated business, we specialize in designing and installing fireplaces, wood stoves, outdoor kitchen equipment, and outdoor furniture. Our team maintains an A+ rating with the Better Business Bureau and participates in ongoing education specifically for the fireplace industry. With over 20 years of experience serving Abilene and The Big Country, we offer top-tier products from leading brands while maintaining competitive pricing. Our 3,364-square-foot showroom features 60 displays showcasing the latest innovations in gas, wood, pellet, and electric fireplaces.We provide comprehensive services including new construction installations, remodeling projects, and emergency repair services. Our licensed and insured professionals handle projects of all sizes with equal attention to detail. The Fire Escape also offers an online fireplace design tool called Fire Builder for remote consultations. We maintain strict quality standards through continued industry education and adherence to professional best practices. Our commitment to customer satisfaction has made us a regional leader in hearth and outdoor living solutions.
Services
Gas Fireplaces
Wood Stoves
Pellet Stoves
Outdoor Kitchens
Fireplace Repairs
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience in fireplace and outdoor space design
- Our team maintains an A+ rating with the Better Business Bureau
- We participate in ongoing industry education programs annually
- We handle projects of all sizes with equal professional attention
- We offer exclusive access to top-tier fireplace and outdoor brands
Associations and certifications
- Better Business Bureau (A+ Rating)
Services
Gas Fireplaces
We offer premium direct vent gas fireplaces in traditional and linear styles. Our selection includes multiple sizes and price points to suit any home. Our experts help choose the perfect gas fireplace for your space while ensuring proper installation and compliance with safety standards.
Wood Stoves
Our catalytic wood stoves and inserts provide efficient heating solutions. We offer Lopi wood stoves that deliver both radiant and convective heat. Our team specializes in converting existing fireplaces into clean-burning heat sources using Hybrid-Fyre technology.
Pellet Stoves
We provide pellet stoves that burn all grades of wood pellets efficiently. Our AGP inserts convert inefficient fireplaces into heat sources with less than one gram of emissions per hour. These eco-friendly solutions work for both new installations and conversions.
Outdoor Kitchens
Our outdoor kitchen equipment includes premium gas, charcoal, and pellet grills. We offer complete outdoor cooking solutions from durable, high-quality products. Our selection caters to both simple projects and elaborate outdoor living spaces.
Fireplace Repairs
We provide repair services for all types of hearth appliances. Our licensed technicians handle emergency service calls promptly. We maintain a fair scheduling system for service requests through phone or email communication.
Questions
What fireplace types do you specialize in?
We specialize in gas, wood, pellet, and electric fireplaces. Our showroom features 60 displays showcasing the latest models from leading manufacturers.
How long have you served the Abilene area?
We've provided fireplace and outdoor space solutions since 2004. Our team has over 20 years of combined experience in the hearth industry.
Do you offer online design tools?
Yes, we provide the Fire Builder online tool for designing fireplaces remotely. This interactive platform works on all devices and generates quotes for your project.
What service areas do you cover?
We primarily serve Abilene and The Big Country region of Texas. Our service team handles installations, repairs, and consultations throughout our local service area.
Are financing options available?
Currently we don't offer financing options. However, we maintain competitive pricing on all our products and services while providing exceptional value through our professional installation expertise.
What are your business hours?
We're open Monday through Friday from 9:00 AM to 5:00 PM with a lunch break from 12:00 PM to 1:00 PM. We're closed on weekends.
Reviews (3)
Anjani Cole
Jan 06, 2022
Report
Wow! The Fire Escape truly went above and beyond to install a new unit for my Dad before Christmas! Our mother just passed away in November and my dad has stage 4 cancer. One of his requests for Christmas was to be able to sit in front of a fire like he used to with our mom at Christmas time. Though it is a busy and difficult time of the year to schedule an install for a fireplace, April and Richard worked together to make it happen for our family! The rest of the family is here today and others are soon coming and thanks to The Fire Escape we are all going to be able to celebrate my mom by
Johnnie Lancaster
Jan 06, 2022
Report
Patrick went above and beyond to set my electric fireplace insert. I definitely recommend him for your fireplace needs .
Joyce M. Hogg
Jan 02, 2019
Report
Well my dad had allways went to the Fire Escape Inc. So i needed some things for my wood stove. They were so nice and had everything i needed. I will allways go back. No one else in Abilene had the items for my wood stove.
