Business Details
22 Years
experience
Trusted Cleaning Services in Austin, TX
Founded in 2004 by Marisel Ballard, an immigrant from Lima, Peru, Trustworthy Cleaning Service has grown from humble beginnings into a trusted provider of residential and commercial cleaning solutions across Central Texas and Phoenix. Our journey began with a single broom and a vision to create clean, happy spaces for families and businesses. Over two decades, we've maintained our commitment to quality while expanding our services to include deep cleaning, post-construction cleanup, carpet cleaning, and specialized commercial solutions. Our team of background-checked professionals uses eco-friendly products and prioritizes personalized service, with many employees forming lasting relationships with clients.We've served tens of thousands of customers, earning recognition for our attention to detail, reliable service, and dedication to customer satisfaction. With multiple service locations spanning Texas and Arizona, we combine local expertise with consistent quality standards. Our approach emphasizes open communication, flexible scheduling including weekend appointments, and transparent pricing with free estimates. Backed by numerous customer testimonials praising our work ethic and results, we continue to build on our reputation as a leader in the cleaning industry while maintaining the personal touch that made us successful.
Services
Deep Cleaning
Standard Cleaning
Post-Construction Cleaning
Carpet Cleaning
Window Cleaning
Commercial Cleaning
Office Cleaning
Pressure Washing
Apartment Cleaning
Details
- Year established: 2004
Highlights and features
- We use only eco-friendly cleaning products for safer environments
- All employees undergo thorough background checks for security
- We offer free estimates with transparent pricing information
- Our team provides weekend appointment availability for convenience
- Proven track record with thousands of satisfied customer testimonials
What people say
Beautiful job
Amazing job
Professional and efficient
Attention to detail
Spotless results
Services
Deep Cleaning
Our deep cleaning service thoroughly revitalizes spaces with meticulous attention to detail. This comprehensive service targets hard-to-reach areas, eliminates built-up grime, and restores surfaces to like-new condition. Ideal for seasonal maintenance or preparing for special occasions, our deep cleaning transforms homes and commercial properties across Texas and Arizona.
Post-Construction Cleaning
Specialized post-construction cleaning removes debris and residue from renovation projects. Our team handles dust removal, surface polishing, and final touch-ups to ensure move-in readiness. We serve contractors, real estate professionals, and homeowners across multiple service locations with efficient, thorough cleanups.
Commercial Cleaning
Customizable commercial cleaning solutions maintain professional environments for offices and retail spaces. Our services include daily maintenance, floor care, and specialized cleaning to ensure safe, welcoming workplaces. We serve businesses across Texas and Arizona with consistent, reliable service.
Carpet Cleaning
Professional carpet cleaning services restore freshness and extend flooring lifespan. Using advanced equipment and eco-friendly solutions, we remove embedded dirt and stains from residential and commercial carpets. Our technicians serve homes and businesses across our multi-state service area.
Window Cleaning
Our window cleaning service provides streak-free results for residential and commercial properties. Technicians clean interior and exterior surfaces, frames, and sills to enhance curb appeal and natural lighting. Available as a standalone service or part of regular maintenance packages.
People
Marisel Ballard
Founder
Marisel Ballard founded Trustworthy Cleaning Service in 2004 after immigrating from Peru. She built the company from a single broom to a multi-location business serving Texas and Arizona, emphasizing quality, integrity, and customer satisfaction in every cleaning service provided.
Questions
What areas do you service?
We serve Austin, Dallas, Houston, San Antonio, Phoenix, and surrounding areas across Texas and Arizona with comprehensive cleaning solutions.
Do you use eco-friendly cleaning products?
Yes, we exclusively use environmentally friendly cleaning products that are safe for families, pets, and the environment.
Are your employees background-checked?
All our cleaning professionals undergo thorough background checks and receive ongoing training to ensure quality service.
How can I schedule a service?
Schedule through our website, call us at 254-249-6894, or request a free estimate for personalized service options.
Do you offer commercial cleaning services?
Yes, we provide customized commercial cleaning solutions for offices, retail spaces, and other business environments across our service area.
What cleaning packages are available?
We offer deep cleaning, standard cleaning, post-construction cleanup, and recurring maintenance packages tailored to residential and commercial needs.
Videos
Reviews (6)
Lenore Harrison
Jan 30, 2022
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My husband says I have high standards when it comes to cleaning services. We have multiple pets and when I clean I'm looking for someone to see those little things so I don't have to. I wasn't home when they came for the first deep clean since I run a hospital and was at work for 11 hours before I got to speak to my husband. I asked how it was and he said he thought I would be happy. When I walked in to our home I almost cried. The amount of detail I'm the clean was impeccable! We both couldn't believe how great of a job they did. So happy to have found a legitimately trustworthy cleaning company
Christin Hume
Jan 27, 2022
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Very disappointed by the cleaning job done. I hired them for a deep clean of our small home and they also ended up needing to add an additional hour and there was still hair on rugs, dirt on floors, grout and baseboards still dirty. I reached out to them and because I did not have availability for them to come back and do a touchup clean I was refunded only $50 of the $400+ total. I definitely will not hire them again.
Archita Gunturu
Jan 26, 2022
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Positive:Professionalism,Quality,Responsiveness
I went with Trustworthy cleaning services two times now. The cleaning crew did a great job on both the properties. The recent cleaning appointment was pushed back few times but the cleaning crew still came even though it was late in the day and completed the job nicely.
Services:Standard clean,Move-out cleaning
I went with Trustworthy cleaning services two times now. The cleaning crew did a great job on both the properties. The recent cleaning appointment was pushed back few times but the cleaning crew still came even though it was late in the day and completed the job nicely.
Services:Standard clean,Move-out cleaning
Nancy Fierro
Dec 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I had the experience of having an amazing team that cleaned my home. Trustworthy's team did miracles at deep cleaning and removing all the dust that came with the Kitchen constructions. With work being busy we have decided to keep them on to help with routine cleaning.
Services:Standard clean,Post-construction cleaning
I had the experience of having an amazing team that cleaned my home. Trustworthy's team did miracles at deep cleaning and removing all the dust that came with the Kitchen constructions. With work being busy we have decided to keep them on to help with routine cleaning.
Services:Standard clean,Post-construction cleaning
Pam Kubiak
Sep 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The ladies at Trustworthy Cleaning did a fantastic job at my moms house where she had lived for 50 years. They did deep cleaning/move out service ~ the wood floors looked exceptional! The office was in touch with me all the way up to the date of cleaning! Fantastic office and cleaning employees! Thank you
Services:Deep clean,Move-out cleaning
The ladies at Trustworthy Cleaning did a fantastic job at my moms house where she had lived for 50 years. They did deep cleaning/move out service ~ the wood floors looked exceptional! The office was in touch with me all the way up to the date of cleaning! Fantastic office and cleaning employees! Thank you
Services:Deep clean,Move-out cleaning
Zach S.
Aug 28, 2021
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I contacted the service on a tight schedule and they were able to fit me in at a time that was convenient for me. In addition to the move-out clean, they also performed a carpet cleaning service both of which were excellent quality and fast. I would highly recommend this company to friends and family and will be using them again in the future!
