Business Details
14 Years
experience
Emergency
services
Managed Security & Network Solutions for Multi-Location Businesses
Interface Systems is a leading managed service provider specializing in business security, actionable insights, and purpose-built network and voice connectivity solutions for multi-location enterprises. With over a decade of industry experience, we deliver responsive, customized services designed to safeguard people and assets, optimize operations, and maximize ROI. Our team of 600+ professionals and 1,000+ field technicians proactively monitor 1 million+ devices annually, maintaining a 79% SLA network uptime.Backed by certifications in networking, asset protection, and life safety, we serve 50,000+ customer sites nationwide, supported by five diamond-certified monitoring centers and a relentless focus on innovation. Clients trust our UL-certified solutions to reduce costs, enhance security, and drive operational efficiencies across retail, restaurant, and hospitality sectors.
Services
Virtual Security Guard
Video Verified Alarm
Managed SD-WAN
Business VoIP
Video Analytics
Fire Alarm Monitoring
Lone Worker Safety
POS Exception Reporting
Managed Firewall
Network Uptime Optimization
Details
- Year established: 2012
Highlights and features
- We have 10+ years of experience in managed security services for multi-location enterprises.
- Our team includes 1,000+ field technicians and 606+ employees nationwide.
- We proactively monitor 1 million+ devices annually with a 79% SLA network uptime.
- Our solutions have reduced costs by up to 85% for leading restaurant and retail chains.
- We hold UL certifications in life safety and industry-standard network security protocols.
Associations and certifications
- Underwriters Laboratories (UL)
What people say
Cost reduction
Improved security
Proactive monitoring
Personalized service
Scalable solutions
Services
Virtual Security Guard
Our Virtual Security Guard provides 24/7 protection using AI-powered cameras and live human intervention to prevent break-ins and security threats. This service reduces outdoor crime by up to 80% while lowering monitoring costs for multi-location businesses. Clients benefit from real-time alerts, video verification, and rapid response protocols tailored to their operational needs.
Video Verified Alarm
Video Verified Alarm combines intrusion detection with real-time video confirmation to eliminate false alarms by 95%. Cloud-based systems integrate with existing security infrastructure, providing actionable insights for rapid threat resolution. This service reduces false alarm fees and enhances loss prevention for retail and restaurant chains.
Managed SD-WAN
Managed SD-WAN optimizes application performance and ensures resilient connectivity across distributed locations. Our solution prioritizes critical traffic, reduces latency, and simplifies network management. Businesses gain scalable infrastructure with 10x cost savings compared to traditional WAN solutions while maintaining PCI compliance.
Business VoIP
Business VoIP delivers scalable, cloud-based voice communication tailored for multi-location enterprises. Features include unified communications, call analytics, and seamless integration with security systems. This service improves operational efficiency while reducing telephony costs by up to 50% for growing businesses.
Video Analytics
Video Analytics transforms security footage into actionable business intelligence, tracking customer behavior, store layout efficiency, and employee productivity. Real-time data helps retailers optimize staffing, reduce shrink, and enhance customer experiences. Integration with POS systems uncovers fraud patterns and improves loss prevention strategies.
People
Brent Duncan
Chief Executive Officer
Brent Duncan leads Interface Systems as CEO with over 20 years of experience in managed services. Prior roles include President & COO and SVP of Sales at NTT, driving growth in technology solutions for enterprise clients.
Bud Homeyer
Chief Operations Officer
Bud Homeyer oversees operations at Interface, leveraging 25+ years in enterprise leadership roles at Michaels, Brinker, and Bank of America. He focuses on optimizing processes and strengthening customer relationships through scalable solutions.
Sean Foley
Chief Revenue Officer
Sean Foley directs revenue growth with expertise in remote video monitoring. He built Interface's Customer Success team and previously led sales at Westec Intelligent Surveillance, establishing strategic partnerships with major retail and restaurant brands.
Sunita Mani
Chief Marketing Officer
Sunita Mani leads marketing and product development with 15+ years in B2B technology. Her focus on customer-centric strategies has elevated Interface's brand visibility and driven innovation in managed security and network solutions.
Casey Jones
Chief Transformation Officer
Casey Jones drives organizational change with a decade of sales leadership experience. As former SVP of Transformation, he revitalizes teams and processes to enhance customer outcomes and operational excellence across Interface's service lines.
Questions
What managed services does Interface offer for multi-location businesses?
We provide virtual security guards, video analytics, SD-WAN, business VoIP, and fire alarm monitoring tailored for retail, restaurant, and hospitality chains.
How does Interface reduce security costs for enterprise clients?
Our video-verified alarm systems cut false alarm fees by 95%, while virtual guards reduce physical security expenses by up to 85% through AI and live monitoring.
Can Interface improve network reliability for distributed locations?
Yes, our managed SD-WAN optimizes connectivity with 79% SLA uptime, reducing latency and ensuring seamless operations across 50,000+ customer sites.
Do you offer customized solutions for specific industries?
We specialize in restaurant, retail, and hospitality sectors with scalable security, compliance, and network infrastructure tailored to each industry's unique challenges.
How can I request a free consultation with Interface?
Contact us at 888-947-8110 or visit our website to schedule a no-obligation assessment of your security and network needs.
What certifications does Interface hold for its services?
We maintain UL certifications for life safety systems and industry-standard accreditations in network security, asset protection, and PCI compliance.
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