Business Details
46 Years
experience
Emergency
services
Emergency Damage Restoration Services in Flint, MI
Sunglo Services has been dedicated to restoring properties and peace of mind since 1980. Our mission centers on delivering exceptional service through continuous investment in employees, processes, and cutting-edge tools. With over 45,000 completed projects and 870 skilled contractors, we combine decades of industry expertise with advanced methodologies like the Vortex Drying System to address water, fire, mold, and storm damage. Our leadership team brings 80+ years of combined experience and holds certifications including AMRT, ASD, and WRT. We prioritize transparency, offering a 5-year workmanship warranty and Xactimate pricing for commercial clients. Our process-driven approach ensures faster estimates, superior documentation, and outstanding customer satisfaction.We maintain a 24/7 emergency response team and operate with full licensing and insurance. Our Disaster Shield Pre-Emergency Plan helps businesses prepare for crises, reducing downtime and liability. We serve residential and commercial clients across Metro-Detroit with a focus on Metro-Detroit communities. Our commitment to quality is reflected in our 5-year workmanship warranty and partnerships with pre-qualified subcontractors. We emphasize clear communication, single-point accountability, and comprehensive solutions from emergency board-up to final reconstruction.
Services
Water Damage Restoration
Fire & Smoke Restoration
Mold Remediation
Storm Damage Repair
Commercial Restoration
Residential Restoration
Trauma Scene Cleanup
Disaster Shield Planning
Details
- Year established: 1980
Highlights and features
- 45,000+ completed restoration projects since 1980
- 24/7 emergency response team available year-round
- Certified technicians with 80+ combined years of experience
- 5-year workmanship warranty on all restoration services
- Metro-Detroit's largest inventory of drying equipment
Associations and certifications
- AMRT
- ASD
- WRT
- FSRT
- State of Michigan Builders License
What people say
Treated us like family
Excellent service
Professional and attentive
Restored home beautifully
Efficient and effective
Services
Water Damage Restoration
Our water damage specialists use advanced Vortex Drying Systems to restore properties twice as fast as conventional methods. We handle emergency extraction, structural drying, and mold prevention for residential and commercial clients. With over 1100 industrial fans and 350 dehumidifiers, we guarantee complete moisture removal and contamination control.
Fire & Smoke Restoration
We provide comprehensive fire damage recovery including soot removal, odor elimination, and HVAC cleaning. Our certified technicians follow strict safety protocols for content cleaning and structural repairs. We coordinate with insurance providers and offer emergency board-up services to secure properties immediately after incidents.
Mold Remediation
Our certified mold specialists identify moisture sources and implement containment strategies before removal. We use EPA-registered antimicrobials and provide long-term prevention solutions. The process includes air quality testing, HEPA vacuuming, and antimicrobial treatments to ensure complete remediation and future protection.
Storm Damage Repair
We address all storm-related damage including roof repairs, water extraction, and structural restoration. Our team handles emergency tarping, tree removal, and complete rebuilding services. We work directly with insurance companies to streamline claims processing and minimize client financial burden.
Commercial Restoration
Our commercial division offers rapid response to minimize business interruption. Services include emergency mitigation, content restoration, and facility reconstruction. We provide Xactimate pricing, single-source accountability, and a 5-year workmanship warranty to ensure complete recovery with minimal operational disruption.
People
Pat Norton
Co-Owner and Co-Founder
With 40+ years in disaster restoration, Pat Norton co-founded SunGlo with Gene Capatina. He holds multiple industry certifications including AMRT and WRT, and maintains a Michigan Builders License A. His expertise spans project management and insurance claims processing.
Gene Capatina
Co-Owner and Co-Founder
Gene Capatina brings 40+ years of restoration experience to SunGlo. Certified in multiple disciplines including ASD and FSRT, he specializes in technical restoration solutions and customer service excellence. He works closely with insurance providers to streamline claims processes.
Tony Bifano
President and CEO
Tony Bifano leads SunGlo's strategic operations with 36 years of executive experience in insurance and technology sectors. He holds dual bachelor's degrees and an MBA, focusing on process optimization and technology integration to improve restoration efficiency and client satisfaction.
Anthony Capatina
Project Delivery Director
Anthony Capatina oversees SunGlo's project execution with 15 years of hands-on restoration experience. A University of Michigan graduate, he standardizes delivery processes across all departments, ensuring consistent quality and timely completion of residential and commercial projects.
Steve Duffy
Director of Field Operations
Steve Duffy manages field operations with 20+ years of leadership experience. Former business owner and automotive industry director, he oversees contents, water mitigation, and carpentry departments. He holds engineering credentials from SUNY Maritime College.
Questions
What emergency services does SunGlo offer?
SunGlo provides 24/7 emergency response for water, fire, mold, and storm damage. Our rapid deployment teams arrive within hours to secure properties and begin mitigation.
How does SunGlo handle insurance claims?
We work directly with insurance providers using Xactimate pricing software. Our team handles documentation, estimates, and coordination to streamline the claims process for residential and commercial clients.
What certifications do SunGlo technicians hold?
Our team maintains industry certifications including AMRT, ASD, WRT, and FSRT. We also hold a State of Michigan Builders License A for construction-related restoration work.
What is the Disaster Shield plan?
Disaster Shield is our pre-emergency program that prepares businesses for crises. It includes customized response plans, staff training, priority response agreements, and upfront pricing to minimize business interruption.
How long does water damage restoration take?
Using our Vortex Drying System, we typically complete structural drying in half the time of conventional methods. Most residential projects finish within 3-5 days depending on damage extent and property size.
Do you offer commercial restoration services?
Yes, we specialize in commercial restoration with dedicated project managers. Our services include business continuity planning, emergency mitigation, and complete reconstruction with a 5-year workmanship warranty.
Reviews (6)
Anne Z.
Oct 25, 2021
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Run like the wind! As fast as feet will carry you. It has been one year to the date of our house fire. I am not calmer about the terrible, shockingly horrible, lack of expertise not by one but every single member of the office. You would be better off in rubble for a year doing it yourself then contending with this company.
Sheryl Martinez
Oct 02, 2021
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They specialize in making sure that as of 1982, everyone regarding any fired floods, and alot more, will be taken care of as family.
Carolina Morga
Jul 15, 2021
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I had a bad flooding a couple of weeks ago, and SunGlo came out and disinfected my basement, and brought in a large dehumidifier to take out water in everything, also pulled out all of my bad appliances and stuff from all the damage of the flood. I thank all of the teams of guys that came out to help including the owner himself thank you to Gene and his team of great hard working individuals !!!!
Carole Shifman
Apr 19, 2021
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Had an outstanding experience with SunGlo. They were responsive, easy to work with and did a great job. I'd hire SunGlo again without any reservations.
Lynda Skocelas
Dec 17, 2020
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SunGlo was quick to respond to my insurance claim. My project manager, Bryan was very kind, understanding, informative and respectful. Tyler and Will were the first to come do work in the house. They were both very kind, informed me of what was going on along the way, and respectful. Both Bryan and Tyler made sure to let me know I could call them with any concerns. I truly felt they cared about my home and my well-being.
Melanie S.
Oct 15, 2020
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In August of 2019 my house had a flood. From the 2nd floor bathroom all the way down into the basement. We called sunglo to come out and dry up the water. They were very fast and arrived in just a couple hours. While they were here they mentioned they could be hired as our contractor, so that all the repairs were done with one company, making it easier on us. We had never had such a loss before and this sounded like a great plan. I wish I would of done my home work because when we made that choice we essentially decided to give up our home for the next 9 months and let sunglo hire shady businesses
