PARAS AND ASSOCIATES is the premier provider of technology systems that enable immediate access to language interpreting via video and telephone. ALVIN - the All Languages Video Interpreter Network - is a unique, automated video and voice call center that instantly matches user needs to the best available interpreter.
ALVIN is perfect for hospitals, courts, and settings where language barriers may emerge on a moment's notice. Our customers use ALVIN to improve customer service, boost productivity, and save money relative to the cost of contracted interpreting services.
ALVIN is perfect for hospitals, courts, and settings where language barriers may emerge on a moment's notice. Our customers use ALVIN to improve customer service, boost productivity, and save money relative to the cost of contracted interpreting services.
Services
ALVIN Legal
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ALVINTM, the All Language Video Interpretation Network, is a proven technology solution that can double or triple the productivity of staff interpreters by enabling them to serve multiple locations from a single call center.
ALVINTM video/voice over IP technologies allow you to seat a few staff interpreters in court office settings and have their services instantly available from multiple courtrooms and clerical stations, to improve productivity and reduce contractor costs.
ALVINTM video/voice over IP technologies allow you to seat a few staff interpreters in court office settings and have their services instantly available from multiple courtrooms and clerical stations, to improve productivity and reduce contractor costs.
How It Works
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Requests are first routed to interpreters who are hired and housed at your hospital facility. Frequently requested languages are typically supported by full-time interpreters. Less frequently requested languages can be supported by trained multi-lingual hospital staff who have small video units installed at their desks.
ALVIN – Key Benefits
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Comprehensive Language Coverage including American Sign Language, with 24/7 service in conjunction with commercial interpreter services. Opportunity to Collaborate with other hospitals within your healthcare system or in local or regional networks. Networked hospitals can share interpretation services, increasing the breadth of languages, and taking advantage of economies of scale.
More Benefits
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Face-to-face interpreters spend much of their day moving from clinic to clinic, and waiting for appointments. ALVIN allows your interpreters to reach any clinic at any time without ever leaving their office. Our existing clients have reported that ALVIN has improved their interpreters' efficiency by over 400%.
Testimonials
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Before, a person who is deaf would come into the Emergency room and they would have to wait an hour to two hours to get an outside interpreter to even start the process of "what's going on, why are you here in the Emergency Room." Now, they power up the [IVIN] system, and within minutes have that instant access.
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