Business Details
50+ Years
experience
Emergency
services
Your Trusted Healthcare Provider in Watertown, NY
North Country Family Health Center has been dedicated to providing high-quality, patient-centered healthcare since 1971. Our integrated services include family medicine, pediatrics, dental care, behavioral health, and WIC programs, serving communities across Jefferson and Lewis counties. With five community-based health centers and 14 school-based locations, we prioritize accessibility and affordability while maintaining rigorous standards for clinical excellence. Our team of experienced professionals delivers coordinated care tailored to individual patient needs, emphasizing preventive care and chronic disease management.As a Federally Qualified Health Center, we adhere to strict federal guidelines ensuring equitable access to essential health services regardless of financial status. Our extended hours and 24/7 emergency advice line demonstrate our commitment to meeting the evolving healthcare needs of our region. Through community partnerships and innovative telehealth solutions, we continue expanding our capacity to improve health outcomes across northern New York State.
Services
Family Medicine
Pediatrics
Dental Care
Behavioral Health
WIC Services
School-Based Health
Telehealth Consultations
Details
- Year established: 1971
Highlights and features
- We offer 50+ years of experience serving Jefferson and Lewis counties
- Our 24/7 emergency advice line ensures constant medical access
- We provide integrated care across medical, dental, and behavioral health
- Our school-based health centers serve 14 locations across the region
- We accept all patients regardless of ability to pay
Associations and certifications
- Federally Qualified Health Center
Services
Family Medicine
Our family medicine practice provides comprehensive healthcare for patients of all ages. Board-certified physicians offer preventive care, chronic disease management, and treatment for acute conditions. Services include annual physicals, immunizations, and coordinated specialty care referrals.
Pediatrics
Specialized pediatric care from infancy through adolescence. Our pediatricians provide developmental screenings, immunizations, sports physicals, and treatment for common childhood illnesses. We emphasize family-centered care and preventive health education.
Dental Care
Preventive and emergency dental services for all ages. Our dentists perform cleanings, sealants, fillings, and oral health education. We follow ADA guidelines for infection control and coordinate complex cases with local specialists.
Behavioral Health
Integrated behavioral health services addressing anxiety, depression, and other mental health conditions. Our licensed therapists provide individual and family counseling, with telehealth options available after regular business hours.
WIC Services
Special supplemental nutrition program for women, infants, and children. Services include nutritional counseling, breastfeeding support, and food vouchers. Eligible participants receive personalized care plans and growth monitoring.
Questions
What services does North Country Family Health Center offer?
We provide family medicine, pediatrics, dental care, behavioral health services, WIC programs, and school-based health services across Jefferson and Lewis counties.
Do you offer after-hours emergency care?
Yes, our 24/7 emergency advice line is available at 315-782-9450 for urgent medical concerns outside regular hours.
Are there extended hours available?
Yes, we offer extended hours Monday-Friday until 7:00 PM and Saturday clinics from 8:00 AM to 12:00 PM twice monthly.
Do you accept new patients?
Yes, we welcome new patients of all ages and accept most insurance plans including Medicaid and Medicare.
How can I schedule an appointment?
Call your preferred location directly or visit our website for online scheduling options and clinic contact information.
Are school-based health services available?
Yes, we operate full-service health centers in Watertown City and South Jefferson school districts with dental services at multiple school locations.
Videos
Reviews (5)
Kayla MacDonald
Jan 13, 2022
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If I could give it a zero, I would. Fought tooth and nail with Dr Jones every step of the way for my son. EVERY referral was an issue with one thing or another. Neglected referring him to ENT after continuing ear infections. Started the fight for the referral in January 2021 and didn't get tubes placed until late OCTOBER! Fought for early intervention referrals, placed in May 2021 after months of asking for the referral just to have them forget to mention I needed to sign a release of information form. Literally just finally finished the evaluation process December 2021 but Dr Jones wants to point
Alexander Marchenkoff
Nov 24, 2021
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I took my son here and he said "I'm only here for the Popsicles yaaaaayyy," so I would say he had a good experience. Everyone was very friendly and professional. The building is in a good location, but be careful to plan extra time for Arsenal Street traffic during rush hours. The facilities are well maintained, clean and modern. Overall we've had positive experiences with the North Country Family Health Center.
Deltoskm
Nov 11, 2021
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The facility was amazing. Quick and efficient for our covid vaccines. We were in and out and everyone was very pleasant and great with the kiddos!
Tessa VanDerVeeken
Sep 28, 2021
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I went here for a 24-48hour PCR test for travel internationally. Called to book, they called me back same day. Got my swab super quick right in my car. And it was free ...
BUT didnt get my results within 48 hours though they told me not to worry and that testing results came back on weekends too. So I had to cancel my flight, go to a different city and pay $200 for a 1 hour test. Delay my flight 24 hours and get a hotel room. I dont think it was on them its the company who they run testing through - Quest. If you go, book early & online so your account is tied directly to your test
BUT didnt get my results within 48 hours though they told me not to worry and that testing results came back on weekends too. So I had to cancel my flight, go to a different city and pay $200 for a 1 hour test. Delay my flight 24 hours and get a hotel room. I dont think it was on them its the company who they run testing through - Quest. If you go, book early & online so your account is tied directly to your test
Corrine F.
Sep 12, 2021
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Didn't do much for me.
Had to wait 40 minutes after my appointment time because no one told me they went to lunch at 12pm
I was told to come early for paperwork. Only got x rays and was told I had to pay $800-$900 for my tooth to be pulled and was put on antibiotics until I could come up with the money. I don't have it and this place takes my insurance so I'm confused
Was also lie too!! They wanted me to drive q hour back up just so the dr can look at it again??? Why?? Nothing has changed !!!
Had to wait 40 minutes after my appointment time because no one told me they went to lunch at 12pm
I was told to come early for paperwork. Only got x rays and was told I had to pay $800-$900 for my tooth to be pulled and was put on antibiotics until I could come up with the money. I don't have it and this place takes my insurance so I'm confused
Was also lie too!! They wanted me to drive q hour back up just so the dr can look at it again??? Why?? Nothing has changed !!!
