Business Details
23 Years
experience
Personalized Gifts & Embroidery Services in Bluffton, SC
Since 2003, Lettrs Gifts has been the premier destination for personalized gifts and custom embroidery in the Lowcountry. Founded by Debbie Timen and her daughter Shawn Timen, our family-owned business combines a passion for people with an eye for unique, high-quality products. We operate three convenient locations across Bluffton and Hilton Head Island, offering an extensive selection of handbags, jewelry, home decor, and children's items that can be transformed into one-of-a-kind treasures through our in-house embroidery services. Our commitment to exceptional customer service has made us a trusted choice for both locals and visitors seeking meaningful gifts. With Ken Timen leading our embroidery department, we maintain strict quality control by handling every order in-house using state-of-the-art 16-needle commercial machines.Our curated collections reflect the latest coastal fashion trends while maintaining timeless appeal. From corporate logo embroidery to personalized baby gifts, we provide thoughtful solutions for every occasion. The positive feedback from our loyal customers, who praise our friendly staff and attention to detail, continues to drive our dedication to excellence. Whether shopping in person or through our virtual community, clients appreciate our ability to turn ordinary items into extraordinary keepsakes. As we continue serving the Lowcountry region, we remain focused on delivering the personalized service and unique product offerings that have defined our business for two decades.
Services
Personalized gifts
Custom embroidery
Monogramming services
Gift baskets
Home decor
Coastal fashion
Children's gifts
Corporate logo embroidery
Details
- Year established: 2003
Highlights and features
- Family-owned since 2003 with three convenient Lowcountry locations
- In-house embroidery services completed within four days
- Two decades of experience with commercial-grade 16-needle machines
- Curated selection of coastal fashion and home decor items
- Personalized service transforming ordinary items into unique gifts
What people say
Awesome shop
Cutest things
Amazing customer service
Perfect gift selection
Friendly employees
Services
Custom embroidery
Our professional embroidery services transform apparel and accessories with personalized designs. Using two 16-needle commercial machines, we complete most orders within four days while maintaining exceptional detail. Clients can bring their own items or select from our available merchandise for customization.
Personalized gifts
We specialize in creating unique, customized presents through various merchandise options. From baby items to home decor, our extensive selection allows customers to add personal touches that make ordinary objects extraordinary. Every gift receives individual attention to ensure perfect execution.
Coastal fashion
Our clothing department features the latest trends in coastal-inspired fashion. We curate stylish tops, shoes, and accessories that reflect Lowcountry aesthetics while maintaining timeless appeal. Inventory is regularly updated to include current seasonal favorites.
Home decor
We offer a wide range of home decor items including picture-perfect accents, kitchenware, and seasonal decorations. Our collection includes functional and decorative pieces that help customers create a personalized Lowcountry vibe in their living spaces.
Children's gifts
Our children's department features age-appropriate gifts from newborn essentials to teen accessories. We carry books, games, clothing, and novelty items designed to delight younger customers while meeting safety standards for infant and toddler products.
People
Debbie Timen
Co-Founder
Debbie Timen co-founded Lettrs Gifts with her daughter Shawn, leveraging decades of retail experience to create a successful personalized gift business. Her passion for fashion and gift selection drives the company's curated product offerings.
Shawn Timen
Co-Founder
Shawn Timen co-founded Lettrs Gifts with her mother Debbie, combining their shared vision for personalized gift retail. She contributes to product selection and customer service strategies that have made the business a local favorite.
Ken Timen
Embroidery Director
Ken Timen oversees all embroidery operations with over 20 years of experience in the field. He manages the in-house embroidery department, maintaining quality control while upgrading equipment to ensure optimal customer satisfaction.
Questions
What types of personalized gifts do you offer?
We offer personalized gifts including handbags, jewelry, home decor, baby items, and clothing. All merchandise can be customized through our embroidery services to create unique, one-of-a-kind presents.
Do you provide embroidery services?
Yes, we offer professional embroidery services using two 16-needle commercial machines. Most orders complete within four days, and we handle both single items and large corporate orders in-house.
Are there multiple store locations?
We have three convenient locations across the Lowcountry region: Bluffton, Hilton Head Island, and New Riverside. Each location maintains consistent product offerings and service standards.
Can I bring my own items for embroidery?
Yes, we welcome customers bringing their own items for embroidery. Our experts will work with you to ensure proper preparation and execution for optimal results on your personal merchandise.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments at all our locations. Payment options remain consistent across both our physical stores and online ordering systems.
Do you offer shipping services?
Yes, we provide shipping services for purchased items. As demonstrated in customer feedback, we can efficiently package and ship your personalized gifts directly to your desired location.
Reviews (6)
Car Lina Traveler
Dec 22, 2021
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Really enjoyed visiting this little shop filled with lots of unique gifts. The woman working there was most helpful!
C. Shumway
Dec 02, 2020
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Amazing little store with a fantastic selection of beautiful products, including all local products. We wanted to shop local this year for Christmas gifts and we found everything we needed and more! The lady in the shop was so friendly and helpful and very vigilant about mask control which we appreciate! Its important for everyone to feel safe shopping and this store definitely does that.
Julia McKinney
Sep 09, 2020
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I had a great experience. The owner was very sweet and took good care of me. I like the selection of merchandise. Great place to shop for gifts. I will definitely be going back!
Jennifer Knaus
Jan 19, 2020
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My mom lives on HHI and I'm about 4 hours away. With only a couple of days left until Mother's Day, I started looking for gifts online. The Lettrs website doesn't have pictures of merchandise, so I called the store, hoping someone could help me choose the perfect gift over the phone. Lynn went above and beyond any customer service I've ever received. She even sent pictures to my phone! After I payed, she sent me a picture of my mom's gift, wrapped beautifully. I burst into tears when I saw the picture! Although I won't get to see my Mom in person on Mother's Day, I know without a doubt that she
Meg Gargulinski
Sep 11, 2016
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I was looking for a bridal gift because I'm in a wedding. I had seen an ad for this in a Hilton Head guide book so I gave it a try and I was very pleased. The ladies working graciously gave me suggestions and were very patient with me as I contemplated. They suggested somewhere for me to get a satin robe for the bride and they gave me suggestions on embroidery for it. They also directed me towards other gifts. I'm very happy with the service and personal care they put into their help.
Emily Jones
Jan 10, 2015
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I went in yesterday to search for a gift after work. To be fair, the owner was not present. I went in the door to the right where the hours are not posted, so I assumed the store closed at 6 pm. Come to find out, the store closes at 5:30 pm. There was a younger girl there who I've seen before and an older lady. The older lady did greet me but she was not very friendly and not too interested in helping me, except for helping me get out of the door. The worst part about my experience is that they TURNED OUT THE LIGHTS on me as I was in the store. I guess that was my cue to leave. I worked at a gift
