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Business Details
44 Years
experience
Your Trusted Logistics Partner for International Freight Solutions
Established in 1982 by Clive Thomas, Pilot Freight has grown into a trusted international logistics provider operating across Australia's major cities. As an accredited IATA agent, we maintain contractual agreements with all airlines operating from Australia and major global shipping lines. Our customs and quarantine-accredited warehouses enable seamless handling of diverse cargo types, from general goods to perishables. Our dedicated customs brokerage team, licensed by Australian Border Force and the Department of Agriculture, undergoes regular training to ensure compliance with evolving regulations. With over 75 years of combined experience, our professionals specialize in air freight, sea freight, and transport solutions tailored to client needs.

We maintain global partnerships to deliver efficient, cost-effective services, including specialized handling for perishable, hazardous, and time-sensitive cargo. Our logistics network supports FCL, LCL, and project cargo shipments, complemented by same-day haulage and temperature-controlled storage facilities. We prioritize client satisfaction through dedicated account management and streamlined customs processes, including duty drawback claims and free trade agreement advice. Our industry expertise spans vehicle imports, exhibition goods, and temporary imports, ensuring compliance with complex import/export laws. Continuous investment in technology and personnel ensures reliable on-time deliveries and successful cargo clearance for our clients.
Services
Air Freight Sea Freight Customs Brokerage Transport Delivery Perishable Cargo Project Cargo Hazardous Materials FCL Shipping LCL Shipping Duty Drawback Claims
Details
  • Year established: 1982
Highlights and features
  • We offer same-day haulage services for urgent deliveries.
  • Our customs brokers hold licenses from Australian Border Force and the Department of Agriculture.
  • We maintain global partnerships for efficient international freight solutions.
  • Our team has over 75 years of combined experience in logistics.
  • We provide temperature-controlled storage for perishable cargo.
Associations and certifications
  • IATA
  • Australian Border Force
  • Department of Agriculture
Services
Air Freight
Pilot Freight's air freight services handle parcels, oversized cargo, and dangerous goods with direct and deferred routings. We offer consolidated shipping solutions and specialized handling for perishables, vehicles, and time-sensitive shipments. Our global network ensures efficient delivery to worldwide destinations.
Sea Freight
We provide FCL, LCL, and specialized container services for sea freight, including break bulk and project cargo. Our solutions cover monthly shipments, high-frequency deliveries, and hazardous material transport. Dedicated account management ensures cost-effective global shipping options.
Customs Brokerage
Our licensed brokers handle customs and quarantine clearance for imports and exports. Services include tariff classification, duty optimization, free trade agreement advice, and temporary import management. Regular training ensures compliance with Australian Border Force and Department of Agriculture regulations.
Transport Delivery
Same-day haulage services for sea-freight containers, aircraft bins, and pallets. We offer door-to-door delivery, temperature-controlled transport, and specialized handling for time-sensitive cargo. Our network supports urgent deliveries and storage solutions.
Perishable Cargo
AQIS-approved facilities with temperature-controlled freezers and cool-rooms for perishable goods. We handle produce, seafood, meat, and flowers with cool wrap insulation and dry ice. Daily movements ensure freshness for global shipments.
People
Clive Thomas
Owner and CEO
Founder of Pilot Freight in 1982, Clive Thomas established contractual agreements with all Australian airlines and global shipping lines. His leadership focuses on expanding international logistics capabilities while maintaining compliance with customs and quarantine regulations.
Questions
What logistics services does Pilot Freight offer?
We provide air freight, sea freight, customs brokerage, transport delivery, and specialized handling for perishable, hazardous, and project cargo.
Do you handle customs clearance for imports and exports?
Yes, our licensed brokers manage customs and quarantine clearance, including duty optimization and free trade agreement compliance.
Can you transport temperature-sensitive goods?
Yes, we offer AQIS-approved cold storage facilities and temperature-controlled transport for perishable cargo.
Do you provide same-day delivery services?
Yes, our ground haulage team offers same-day pick-up and delivery for containers, pallets, and time-sensitive cargo.
Are your services available globally?
Yes, we operate in major Australian cities and partner with international carriers for worldwide freight solutions.