Business Details
20 Years
experience
Your Trusted Hearing Care Provider in North Carolina
Alps Mountain Affordable Hearing Aid Centers has been a trusted provider of hearing solutions for over 19 years, serving communities across North Carolina with personalized care and advanced technology. Our family-owned business specializes in comprehensive hearing evaluations, state-of-the-art hearing aids, and expert repair services, ensuring patients receive tailored solutions that meet their unique needs. With a commitment to affordability and accessibility, we offer free annual hearing tests, complimentary programming adjustments, and financing options to accommodate diverse budgets.Our team of certified professionals prioritizes patient education and long-term satisfaction, maintaining partnerships with leading manufacturers like Starkey to deliver cutting-edge devices with warranties and loss/damage coverage. Operating multiple locations in Boone, Hickory, Southport, and surrounding areas, we combine local expertise with industry innovation to help individuals reclaim their quality of life through improved hearing.
Services
Hearing Evaluations
Hearing Aid Fitting
Hearing Aid Repairs
Hearing Protection
Earwax Removal
Details
- Year established: 2006
Highlights and features
- We provide free annual hearing evaluations with complimentary programming adjustments.
- Our team offers expert fittings with Starkey's latest wireless hearing aid technology.
- We guarantee prompt repairs for all major hearing aid brands with in-house service.
- Our customized hearing protection solutions cater to industrial, recreational, and medical needs.
- We accept insurance and offer financing options for accessible hearing healthcare.
What people say
Excellent service
Very professional
Prompt repairs
Life-changing results
Knowledgeable staff
Services
Hearing Evaluations
Our comprehensive diagnostic assessments use advanced equipment to measure hearing loss type, degree, and configuration. Services include pressure testing, tone/speech recognition, and audiogram analysis for adults. Technicians employ video otoscopy and real-ear measurements to ensure precise evaluations. Results guide personalized treatment plans and device selection for optimal auditory improvement.
Hearing Aid Fitting
Customized fittings utilize specialized software to calibrate digital hearing aids according to individual audiograms. Technicians adjust frequency response, sound compression, and environmental settings during in-person sessions. The process ensures physical comfort and audio optimization through iterative feedback while patients wear devices in controlled listening environments.
Hearing Aid Repairs
We service all major brands including Starkey, Phonak, and Oticon with warranty verification and part replacement. In-house repairs address microphone failures, casing cracks, and electronic malfunctions. Technicians perform diagnostics, issue loaner devices when needed, and complete urgent fixes while patients wait in many cases.
Hearing Protection
Custom-molded protection solutions prevent noise-induced hearing loss for industrial workers, musicians, and recreational users. Products include SoundGear Phantom devices with Bluetooth connectivity and adjustable noise reduction up to 26dB. Services combine FDA-registered medical devices with occupational safety compliance for diverse environments.
Earwax Removal
Professional cerumen extraction addresses blockages causing temporary hearing impairment. Using specialized tools and microsuction techniques, clinicians safely remove impacted wax without ear canal damage. The service includes patient education about proper ear hygiene to prevent future complications from improper at-home cleaning methods.
Questions
What hearing aid brands do you service?
We repair all major brands including Starkey, Phonak, Oticon, Resound, Widex, and Siemens with in-house diagnostics and part replacements.
Do you offer financing options?
Yes, we provide financing solutions and accept insurance plans like Humana and BlueCross for hearing aid purchases and services.
How quickly can I get hearing aid repairs?
Many repairs complete while you wait, with loaner devices available during service processing.
Are hearing evaluations free?
Yes, we offer complimentary annual hearing tests with no-obligation consultations for treatment planning.
Do you provide custom hearing protection?
We create custom-molded earplugs and SoundGear devices for industrial, musical, and recreational noise reduction needs.
What locations serve Boone County residents?
Our Boone office at 245 New Market Center provides local access to hearing tests, fittings, and emergency repairs.
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Reviews (3)
Jim Edwards
Dec 29, 2018
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I love these guys they really have the patient in mind when working with you. They present choices not recommendations based on cost. They want what is best for the patient. After going to several others in town, Jeff and his staff know exactly what I need to hear my family better and enjoy life again.
Margaret Parks
Dec 03, 2018
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I love talking with Mr. Cline he is the best at fixing my hearing. I could not hear any of my family or friends. Now I enjoy all of the conversations that I was missing. Best of all it did not cost me a fortune to get great hearing aids. Thank you so much for helping me!
Ernest Harmon
Nov 24, 2018
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Thanks for always taking care of my hearing aids, I have been coming here for 20 years. Started working with Jeffs mother Sherry and will always remain working with Jeff. Best in the business and cares for everyone he sees.