Business Details
33 Years
experience
Emergency
services
Personalized In-Home Care Services in San Rafael
Founded in 1993, Alegre Home Care has provided personalized in-home care services across the San Francisco Bay Area for over 25 years. Our agency, led by owner Charles Symes with 35+ years of industry experience, specializes in senior care, dementia care, and LGBT-certified services. We prioritize compassionate, individualized care plans while maintaining rigorous safety standards and cultural inclusivity. Our caregivers undergo extensive training, including specialized dementia care and LGBT cultural humility programs, ensuring tailored support for each client.As a locally-owned business, we combine deep community knowledge with national certifications to deliver trusted care services. With nine regional offices and 13-county coverage, we offer 24/7 emergency support while maintaining office hours for administrative coordination. Our commitment to quality is demonstrated through partnerships with leading health organizations and recognition as California's largest LGBT-owned home care agency.
Services
In-Home Care
Dementia Care
Recovery Services
In-Home Child Care
LGBT Senior Care
Details
- Year established: 1993
Highlights and features
- 25+ years providing Northern California home care services
- California's only LGBT-certified home care agency
- Specialized dementia care training from Alzheimer's Association
- 24/7 emergency care coordination available
- Customized care plans with regular caregiver training updates
Associations and certifications
- National LGBT Chamber of Commerce
- Better Business Bureau (BBB)
What people say
Compassionate caregivers
Exceptional dementia care
LGBT cultural competency
Reliable service
Personalized plans
Services
In-Home Care
Personalized in-home care services help seniors and individuals with disabilities maintain independence. Our caregivers provide assistance with daily living activities, medication management, and companionship. Services range from short-term recovery support to full-time live-in care, available 24/7 across Northern California.
Dementia Care
Specialized dementia care services address all stages of memory loss. Our caregivers receive training from Alzheimer's Association and certified programs. We create customized care plans focusing on symptom management, creative activities, and maintaining quality of life for individuals with dementia and their families.
Recovery Services
Post-injury or post-surgery recovery services include assistance with daily activities and medical care. Caregivers help with meal preparation, personal hygiene, and medication reminders. Our services support faster recovery through personalized attention and implementation of discharge plans in home environments.
In-Home Child Care
Professional in-home child care services for families needing temporary support. Our caregivers provide safe supervision, meal preparation, and age-appropriate activities. Services include care for sick children, respite care, and specialized support for children with unique needs across the San Francisco Bay Area.
LGBT Senior Care
California's only LGBT-certified home care services focusing on senior needs. Our caregivers complete cultural humility training to address specific health disparities. Services include health advocacy, social connection support, and enhanced confidentiality protocols tailored to LGBTQ seniors' unique requirements.
People
Charles E. Symes II
Agency Owner
With 35+ years in home caregiving, Charles founded Alegre Home Care in 1993. He serves on the Golden Gate Business Association board and pioneered LGBT cultural training programs. His leadership focuses on personalized care and community-based solutions across Northern California.
Questions
What home care services do you offer?
We provide in-home care, dementia care, recovery services, child care, and specialized LGBT senior care across Northern California with customized care plans.
Are caregivers available 24/7?
Yes, we offer 24/7 emergency care coordination while maintaining regular office hours Monday-Friday 8:30am-5pm for administrative support.
What makes your dementia care unique?
Our caregivers receive specialized training from Alzheimer's Association and certified programs, with customized plans addressing all stages of memory loss and symptom management.
Do you serve the LGBT community?
We're California's only LGBT-certified home care agency with specialized cultural humility training and enhanced confidentiality protocols for LGBTQ seniors.
How are caregivers trained?
All caregivers complete background checks, competency exams, and specialized training in dementia care, LGBT cultural humility, and emergency response protocols.
What service areas do you cover?
We serve nine locations across Northern California including San Francisco, San Rafael, Santa Rosa, San Jose, Stockton, Modesto, and Elk Grove regions.
Reviews (4)
Jeanelle Antonio
Nov 04, 2021
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Love working for Alegre home care. I have nothing but great things to say about the company. All coworkers and management are extremely friendly and helpful. This agency has been a good experience for me. They are interested in treating their employees well Awesome place to work and great environment overall. And Big thanks to Sheryl Javier!! Hi ate you are the best care manager I couldnt never ask for more :) .
Brady Williams
Oct 16, 2021
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Hello, beginning april 1st 2020, upon getting home 10 days after open heart surgery and pacemaker surgery, my caregivers were so great for my condition, which, at first was wheel chair, dont reach overhead nor floor. After a couple weeks of help, i moved to mostly walker. So besides cooking, dishes, and laundry, Brenda began teaching me to cook flavorful, healthy casseroles. Also very needed was talk therapy. Brenda was quite great a listener,: my dear Sue was ia nursing home. Being alone worried was not easy.
Allegre continued supportive work through Thanksgiving, after which Sue had been moved
Allegre continued supportive work through Thanksgiving, after which Sue had been moved
Charmain K.
Sep 27, 2021
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Dear Alegre. As excited as I was to join your company I could not have been happier to been decline as a employee. I had my very first interview on the 18th of this month at 7 a.m. It's 7 a.m, ok no problem I'll wait for about 10 minutes. As she's late for the interview I text her a few times. No response. This point I gave up. It's been about half an hour and I get no apologizes for not showing up. A few days later I get a text from Alegre about the position again. I called this time. A lady picked up the phone agreed to do the interview with me. Again super excited waiting
Eveleen Tamayo
Jun 13, 2021
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I had a very pleasant experience with Alegre. The management and staff are very good at communication. Sheryl does a very good job of being responsive and adhering to your schedule/ availability. She really cares for her clients as well as for her employees. Alegre does a good job of making sure staff and clients are comfortable with each other.
