Business Details
50+ Years
experience
Your Trusted Partner for HR and Payroll Solutions
Bene-Care Agency has been a trusted partner for businesses and individuals across Western New York since 1973. Founded on principles of collaboration, accountability, and client-centric service, we specialize in Human Capital Management (HCM) solutions, including payroll, benefits administration, HR consulting, and insurance services. Our team of expert advisors combines decades of industry experience with cutting-edge technology, such as the isolved People Cloud platform, to streamline operations, ensure compliance, and empower businesses to focus on growth.As a family-run agency, we prioritize personalized support, treating clients like family while delivering scalable, cost-effective solutions tailored to unique needs. With offices in Rochester and Buffalo, NY, we serve employers of all sizes, offering strategic guidance through every stage of the employee lifecycle. Our commitment to innovation, trust, and community has earned us recognition as a leader in workforce services, helping clients protect their most valuable assetspeople and business success.
Services
Payroll
HR Services
Benefits Administration
Third-Party Administration
Business Insurance
Details
- Year established: 1973
Highlights and features
- We offer 50+ years of experience in HR and payroll solutions.
- Our integrated HCM technology streamlines compliance and operations.
- Expert advisors provide personalized support tailored to your business needs.
- We prioritize client trust through transparent, family-run service.
- Comprehensive coverage across the entire employee lifecycle.
Services
Payroll
Bene-Care Agency's payroll services combine advanced technology with expert oversight to ensure accurate, compliant processing. Our isolved platform automates tax filings, multi-state compliance, and real-time reporting while our local team provides personalized support. Clients benefit from seamless integration with HR functions, secure SSAE-18 hosting, and features like earned wage access to modernize payroll operations for businesses in Western NY.
HR Services
Our HR solutions offer tailored support for employee lifecycle management, including onboarding, compliance audits, training, and leave management. Expert advisors work directly with clients to create custom handbooks, implement compliance strategies, and provide 24/7 access to self-service tools. This service helps businesses strengthen workplace culture, reduce legal risks, and improve employee retention through data-driven HR practices.
Benefits Administration
Bene-Care Agency designs and administers comprehensive benefits packages, including health insurance, retirement plans, and flexible spending accounts. Our isolved platform simplifies enrollment, compliance tracking, and life event updates while advisors ensure alignment with business goals. This service helps employers attract talent, maintain compliance, and offer cost-effective benefits tailored to workforce needs in Western NY.
Third-Party Administration
We provide in-house administration for cafeteria plans, HSAs, FSAs, and HRAs, ensuring compliance with evolving regulations. Our services include plan design, reporting, and integration with payroll systems to reduce administrative burdens. Employers gain access to expert guidance on tax-advantaged plans, error-free filings, and customized solutions that align benefits with business objectives.
Business Insurance
Bene-Care Agency offers commercial insurance solutions to protect Western NY businesses from risks like property damage, liability claims, and cyber threats. Our advisors partner with top carriers to provide general liability, workers' compensation, cyber liability, and directors & officers insurance. This service ensures businesses have tailored coverage to safeguard assets while maintaining compliance with state and federal regulations.
People
William Bach
Founder
William Bach founded Bene-Care Agency in 1973 with a vision to enhance employer health plans through claims processing and customer service. Over 50 years later, he continues to guide the family-run agency, ensuring its commitment to client-focused solutions and community impact in Western NY.
Client Advocates Team
Client Advocates
Bene-Care Agency's Client Advocates Team provides personalized support, acting as liaisons between clients and service providers. They ensure seamless implementation of HR, payroll, and insurance solutions while maintaining the agency's founding values of trust and collaboration.
Operations Team
Operations Specialists
The Operations Team manages day-to-day execution of Bene-Care Agency's services, including payroll processing, benefits administration, and compliance reporting. Their expertise in isolved technology ensures efficient, accurate delivery of HCM solutions to Western NY businesses.
Questions
What HR services does Bene-Care Agency offer?
Bene-Care Agency provides HR consulting, employee handbooks, compliance audits, onboarding, training, and leave management tailored to your business needs.
Do you handle payroll for multi-state businesses?
Yes, our isolved platform supports multi-state payroll processing with automated tax filings and compliance reporting.
What insurance solutions are available?
We offer general liability, workers' compensation, cyber liability, and commercial property insurance for businesses in Western NY.
How does Bene-Care Agency support benefits administration?
We manage benefits packages, open enrollment, third-party administration (TPA), and compliance for HRAs, FSAs, HSAs, and more.
Is Bene-Care Agency a local company?
Yes, we are a family-run agency with offices in Rochester and Buffalo, NY, serving Western New York since 1973.
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