Business Details
Emergency
services
Your Trusted Community Health Center in Burlington, VT
Community Health Centers of Burlington (CHCB) of Burlington (CHCB) is a 501(c)(3) non-profit and Federally Qualified Health Center dedicated to providing accessible, comprehensive healthcare to all individuals regardless of financial circumstances. Founded to address community health needs, we offer medical, dental, mental health, and pharmacy services through nine locations across Chittenden and southern Grand Isle counties. Our team of experienced professionals prioritizes whole-person care, integrating primary care, preventive services, and specialized programs like elder care, LGBTQ+ services, and medication-assisted treatment. We maintain Federal Public Health Service deemed status for malpractice protection and operate with a sliding-fee scale to ensure affordability. Our telehealth platform expands access to care, while community partnerships and outreach programs address social determinants of health.With on-site laboratories and pharmacies, we streamline patient care to reduce barriers to treatment. Our commitment to health equity drives initiatives like interpreter services, homeless healthcare programs, and culturally competent care. Recognized by federal and state agencies, we collaborate with organizations like Vermont Health Connect to enhance patient access to insurance and benefits. Through continuous quality improvement efforts, we maintain high standards in clinical outcomes and patient satisfaction. Our leadership team and board of directors guide strategic priorities focused on expanding services and addressing emerging public health challenges.
Services
Medical Care
Dental Services
Mental Health
Telehealth Visits
Pharmacy
Elder Care
Laboratory
STI Screening
Medication Assisted Treatment
Interpreter Services
Highlights and features
- We offer comprehensive medical, dental, and mental health services under one roof
- Our sliding-fee scale makes healthcare accessible to income-eligible patients
- We provide telehealth appointments for medical and mental health services
- Our Federally Qualified Health Center status ensures federal malpractice protection
- We maintain on-site pharmacies and laboratories for convenient patient care
Services
Medical Care
Our medical care services provide comprehensive primary and preventive healthcare for patients of all ages. We offer routine check-ups, chronic disease management, immunizations, and acute care visits through both in-person and telehealth appointments. Our board-certified providers focus on whole-person care, integrating behavioral health and dental referrals to address complete healthcare needs.
Dental Services
We deliver full-service dental care including cleanings, fillings, extractions, and preventive treatments at multiple locations. Our program accepts Medicaid and private insurance while offering discounted rates through sliding-fee scales for uninsured patients. Emergency dental care and state general assistance vouchers are available for urgent needs.
Mental Health
Our mental health services include counseling, psychiatric evaluations, and medication management for children, adolescents, and adults. Board-certified psychiatrists and licensed therapists provide treatment for anxiety, depression, trauma, and other mental health conditions through individual and group therapy sessions.
Telehealth Visits
We offer secure telehealth appointments for medical and mental health services using Microsoft Teams. These virtual visits allow patients to consult with providers from home while maintaining the same quality of care as in-person appointments, with special accommodations for Vermont residents.
Pharmacy
Our on-site pharmacy at Riverside location fills prescriptions with competitive pricing and insurance coordination. Services include medication counseling, prior authorization assistance, and free delivery. We accept Medicare, Medicaid, and commercial insurance plans while offering discounted rates for CHC patients.
People
Jiayu Kate Tian
Medical Doctor
Dr. Tian provides primary care services at CHC, bringing expertise in family medicine and cultural competence from her international background and University of Rochester training.
Questions
What services does CHCB offer?
We provide medical care, dental services, mental health counseling, pharmacy services, telehealth visits, and specialized programs like elder care and LGBTQ+ services.
Do you offer financial assistance?
Yes, our sliding-fee scale helps income-eligible patients pay for care, covering medical, dental, and pharmacy services based on household income and size.
Are telehealth appointments available?
We offer telehealth visits for medical and mental health services using Microsoft Teams, with providers available during regular business hours for Vermont residents.
How can I refill prescriptions?
Use our online portal, call (802) 318-4191, or contact your provider directly. Allow 1-3 business days for refill authorizations.
Do you treat homeless individuals?
Our Health Care for the Homeless program provides no-cost services at all locations, with specialized care at Safe Harbor including primary care and case management.
What insurance plans are accepted?
We accept Medicaid, Medicare, most commercial insurance plans, and offer sliding-fee discounts for uninsured patients at all service locations.
Videos
Reviews (7)
Norbert Ender
Jan 12, 2022
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Super friendly from the reception to the nurses and care providers. always a pleasure to know there is someone who cares!
Lindsay Keppler
Dec 19, 2021
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Got a filling done here, directly after I was telling them that I couldnt bite all the way down and it felt uncomfortable. He brushed it off and said eventually youll get used to it. I figured maybe it just needed to settle, who knows. Fast forward a year later I have TMJ and daily headaches. I didnt know. As a professional I would expect THEM to know that if a patient cant bite down it could lead to that. It causes my muscles to work extra hard in order to close my teeth because its closing out of alignment now. I wake up with tension headaches that affect my daily life every single
Eric Roy
Dec 15, 2021
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Doctor couldn't get me in for an appointment for over a week. Not even a telemedecine appointment so here I am sitting in the unknown fighting covid. Great guidance and treatment (sarcasm). I left a voice message for the nurses team in hopes of some guidance but it's been 4 days with no response. Literally the worst. People don't matter here.
Nathaniel Soule
Nov 17, 2021
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Decent care once you're in there, but trying to call and talk to a real person is incredibly difficult and their phone system is just worthless. Also their staff is terrible at doing anything involving a referral. I wait months and find out that they never referred me or that they have a new referral system where I am supposed to call and make the appointment (full office like an HMO but they don't function that way) but no one ever told me that or gave me a phone number.
Sr E. R. W.
Sep 04, 2021
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Seriously? Called and left a message for the "nurses team" this morning about an illness and never heard back today. Pretty despicable and inconsiderate. Thisn isn't the first time either. They don't seem to care about their patients. Maybe tomorrow I'll hear back if they aren't too busy.
Caroline Catlin
Jul 28, 2021
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This business will act like they want to help you, send you a huge bill you werent expecting, ignore requests to be put on a sliding scale and then send your info to a debt collection agency. This is not a business that helps people. They are actively harming people with no attempt to provide options.
Rachael Stacey
Mar 04, 2021
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My doctor is Dr. Dorwart. I want to start by saying that I have always found her to be kind and competent. I have no issue with the care that I received when I receive care. My problem began when I started having a chronic health issue that required me to be referred for testing at another office. The appointment I had with Dr Dorwart was a zoom appointment, and while I understand why this is necessary unfortunately my issue isn't one that can be diagnosed through a computer, the nerve pain I'm experiencing in my arm is something that requires a physical examination. she listens to my complaints
