Business Details
50+ Years
experience
Your Trusted Indianapolis Credit Union for Savings, Loans & Financial Services
Family Horizons has served members for over 65 years, providing personalized financial services since 1954. We prioritize competitive rates on savings accounts, low-interest loans, and flexible access through 24/7 online banking and two Indianapolis-area branches. Our focus on community eligibility includes residents of 10 Indiana counties, with over 5,000 nationwide service locations via the CO-OP Shared Branch Network. Our team emphasizes transparency, offering low minimum balances ($5), VISA debit/credit cards, and direct deposit services. With a history of growth and member-centric values, we deliver modern financial products while maintaining individualized attention.Our electronic services include mobile banking, Zelle transfers, and secure payment options like Apple Pay and Samsung Pay. Insurance partnerships through TruStage provide discounted auto, home, and life coverage for members. Investment services are available through LPL Financial, offering personalized advisory support. We maintain strict compliance with financial regulations and provide resources like night deposits, notary services, and overdraft protection. Our commitment to innovation and community service positions us as a trusted financial partner in central Indiana.
Services
Auto Loans
Home Loans
VISA Credit Card
Insurance Services
Investment Services
Details
- Year established: 1954
Highlights and features
- 65+ years of community financial service expertise
- 24/7 online and mobile banking access
- Low $5 minimum account balances
- TruStage insurance discounts for members
- Nationwide CO-OP Shared Branch network access
Services
Auto Loans
Family Horizons offers competitive auto loan rates with flexible terms for new and used vehicle purchases. Our members receive personalized financing solutions, including options for refinancing existing auto loans. We provide pre-approval assistance and work with local dealerships to streamline the purchasing process.
Home Loans
We provide fixed and adjustable-rate mortgage options for home purchases and refinancing. Our lending team offers personalized guidance through the mortgage process, including pre-approval, rate locking, and closing assistance. Special programs available for first-time homebuyers.
Insurance Services
Through TruStage partnerships, we offer auto, home, life, and AD&D insurance products. These policies feature member discounts, 24/7 claims service, and guaranteed repair programs. Our insurance advisors help members find comprehensive coverage at competitive rates.
Investment Services
LPL Financial advisors provide investment planning, retirement strategies, and portfolio management. Services include risk assessment, asset allocation, and access to diverse investment products. Consultations focus on long-term financial goals and market expertise.
Mobile Banking
Our mobile app enables account management, bill payments, check deposits, and person-to-person transfers. Features include mobile wallets (Apple Pay/Samsung Pay), real-time alerts, and secure login with biometric authentication. Available 24/7 for iOS and Android devices.
People
Gregg Perrey
Financial Advisor
Gregg Perrey provides investment advisory services through LPL Financial. With over 20 years of experience, he specializes in retirement planning and portfolio management. He holds FINRA Series 7 and 66 licenses and operates from the Carmel, IN office.
Questions
How do I become a Family Horizons member?
Join by living or working in 10 central Indiana counties, or through family connection to existing members. Visit our website or contact branches for enrollment details.
What loan types do you offer?
We provide auto loans, home mortgages, signature loans, and VISA credit cards. Special programs include first-time homebuyer assistance and auto loan refinancing options.
Are insurance rates discounted for members?
Yes, TruStage partnerships offer discounted auto, home, life, and AD&D insurance policies exclusively for Family Horizons members with Liberty Mutual and other providers.
What digital banking features are available?
Our mobile app includes check deposit, bill payment, Zelle transfers, mobile wallets, and real-time account alerts. Online banking provides loan management and document sharing capabilities.
Do you have investment advisory services?
Yes, through LPL Financial partnerships we offer investment planning, retirement accounts, and portfolio management with licensed professionals in Carmel, IN.
What are your branch hours?
Indianapolis and Greenfield branches operate Monday-Friday 9AM-4PM, drive-up until 5PM Mon-Thu and 6PM Friday, with Saturday hours 9AM-12PM.
Reviews (5)
Kazanna Bowers
Jan 13, 2022
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Ive never dealt with a bank that is so ready to charge you for every few they possibly can. Oh and wait your were negative for a day? Lets lock your account even thought your account is back in good standing. Ill be calling to close my accounts soon. Bank anywhere else.
Lori Brooks
Dec 19, 2021
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Ive been with this credit union for many years. I moved to another side of town but kept them. I use a nearby credit union for deposits & withdrawls. They text me if there seems to be a fraud alert to let me say yes or no to a charge. I have no issues on this side. My gripe is... I cant connect my family horizon bank accts on accounting softwares to download my transactions NOR can I connect to finance budget apps because they dont partner with third party
PLAID as all the others do and they block MINT as I tried that too. Their own platform for tracking expenses is HIGHLY GENERIC!
PLAID as all the others do and they block MINT as I tried that too. Their own platform for tracking expenses is HIGHLY GENERIC!
C. Mc
Nov 01, 2021
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Stay Away From This Credit Union they are RACIST !!!! They dont like people of Color .. Very Nasty KARENS that work there!! I Will be contacting the NAACP AND CFCB based on how I was treated !!!
Courtney Hughbanks
Nov 15, 2020
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Terrible customer service. I have not received any kid of statement from them. When I log in to my account, there is no information regarding my balance or my monthly payment for auto loan. Very rude when I called to get it resolved. Said they don't know why it's like that and to "I guess just call every time" So unprofessional.
Larry Griffin-Sledge
Jun 06, 2020
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Fast, friendly and efficient....one of the best experiences we've ever had with a financial institution!
