Business Details
Emergency
services
Expert IT Services & Technical Support in Salisbury, MA
CommSat IT & Technical Services has been delivering comprehensive IT and technical solutions to businesses for over two decades. Our expertise spans network security, cloud services, VoIP phone systems, and industry-specific IT support tailored to organizations of all sizes. We prioritize proactive monitoring, rapid response times, and transparent communication to minimize downtime and maximize operational efficiency. With managed and on-demand service options, we provide scalable solutions for server maintenance, cybersecurity, and business continuity.Our team of certified professionals combines deep technical knowledge with personalized service, ensuring clients receive cost-effective strategies aligned with their long-term goals. Headquartered in Salisbury, Massachusetts, we serve businesses across New England and beyond through remote and on-site support.
Services
Network Security
Cloud Services
VoIP Phone Systems
Business Security Systems
QuickBooks Solutions
Managed IT Services
Remote Support
On-Site IT Support
Computer Repair
Industry-Specific Solutions
Highlights and features
- We offer 20+ years of experience in business IT solutions
- Our team provides 24/7 emergency support services
- Certified experts in Applied Systems software integration
- Proven track record with remote workforce connectivity solutions
- Transparent pricing with no hidden fees
What people say
Promptness
Expertise
Knowledgeable
Quick response
Reasonable prices
Services
Managed IT Services
Our proactive IT management includes real-time monitoring, security protection, and backup verification. This comprehensive solution offers businesses predictable costs through monthly pricing while maintaining system performance and cybersecurity. Clients receive priority support and regular infrastructure assessments to prevent potential issues before they impact operations.
Network Security
We implement advanced security measures including firewall maintenance, intrusion detection, and secure remote access solutions. Our approach combines threat prevention with continuous monitoring to protect sensitive business data. Regular security audits help organizations maintain compliance with industry-specific regulations while minimizing vulnerability to cyber attacks.
VoIP Phone Systems
Modern VoIP solutions provide scalable communication capabilities with features like call routing, voicemail-to-email, and mobile integration. Our implementation ensures clear call quality and reliable connectivity while reducing telecommunication costs. System maintenance includes regular updates and performance optimization to maintain seamless business communications.
QuickBooks Solutions
Specialized QuickBooks support includes installation, data recovery, and system optimization services. We help businesses maintain accurate financial records through proper configuration and troubleshooting. Our technicians provide training and ongoing support to ensure efficient use of accounting software for small to mid-sized organizations.
Remote Support
Real-time remote technical support resolves issues without requiring on-site visits. This service includes system diagnostics, software troubleshooting, and immediate implementation of corrective measures. Remote access capabilities enable rapid response to critical system failures while minimizing business disruption for geographically dispersed teams.
Questions
What IT services do you offer for small businesses?
We provide network security, cloud solutions, VoIP systems, and managed IT services tailored to small business needs with scalable options for growth.
Do you provide emergency technical support?
Yes, our 24/7 emergency support ensures rapid response for critical system failures with technicians available at all times.
How do you handle remote workforce connectivity?
We implement secure remote access solutions and virtualization technologies to support distributed teams across multiple locations.
What QuickBooks support options exist?
Our services include installation, data recovery, system optimization, and ongoing technical support for QuickBooks users.
Are there contract options for regular maintenance?
Yes, we offer managed service plans with monthly monitoring and preventive maintenance to minimize unexpected issues.
Do you support industry-specific software?
We specialize in integrating and supporting specialized applications including Applied Systems and other vertical-specific solutions.
Reviews (5)
Gail McElhinney
Jan 26, 2022
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This company is the VERY BEST. What ever is the problem, they fix it. They are available when you need them and they arrive on time. Every single person from that company that has come to work on the computers and internet, know what they are doing and work fast. They go the extra mile every time and have reasonable prices. HIGHLY RECOMMEND
Joseph Poirier
Dec 04, 2021
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Edit: still relying on these folks years later. GREAT SERVICE and simply fantastic people. Top notch. I wouldn't recommend anyone else. Been relying on them since I first brought my work computer to them to speed up and clean up - they got it back to me quickly, and the tech guy took extra time to give me recommendations and address all of my concerns; he went way out of his way to help. They're now our go-to place for our new phone system - great service, reasonably priced! Thanks CommSat!
Amy Goldman
Jun 27, 2021
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I couldn't be more delighted with the service our law firm receives from Commsat. In particular, the staff is patient when we encounter issues or need guidance with learning a new system. They respond quickly when there is a major issue, and are able to tackle even the most challenging tech problems when they arise. Our firm is so grateful to have such skilled professionals available to assist us with all of our IT matters. If there was a rating higher than 5 stars, we would give it!
Brendan B.
Jun 16, 2021
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Amazing service, 5 stars! Great, friendly and highly knowledge staff provided our company with immediate service with our computer and software issues to get us back up and running in no time. Easy to work with, always willing to go the extra mile to help, very effective and affordable too. Great local people to do business with. 100% Highly recommended
Kathleen Sutter
Nov 24, 2020
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Superior! Trustworthy! Knowledgeable! Professional and easy to work with. I highly recommend CommSat ! They are the Best! We are a medium size insurance firm that works efficiently. The CommSat team has put in new computers, changed my operating systems without losing any data, upgrades, high security, backup and the list goes on. They are the BEST!!!
Kathy Sutter
Kathy Sutter
